I honestly wish I had seen a review like this BEFORE trusting Sayomi Styles with my hair.
I went to Sayomi Styles expecting a professional service and trusted her with my hair. Instead, I left with my hair severely damaged. This was NOT simply a situation where I didn't like the style or wasn't happy with the finished look. The condition of my hair after the service was significantly different, and I am now dealing with the consequences and the expense of trying to repair it.
I have before-and-after photographs documenting the condition of my hair, and I will be posting them with this review. I encourage anyone considering this business to actually look at the photos rather than simply taking my word for it.
What has made this experience even worse is everything that happened afterward.
I have spent approximately 10 HOURS dealing with my credit-card dispute, gathering documentation, submitting evidence, explaining what happened repeatedly, and fighting to recover the money I paid for this service. I have never experienced anything like this with a beauty service before.
I paid for a professional hair service. I did not pay to have my hair severely damaged and then be left to deal with the consequences.
I expected accountability and a reasonable effort to resolve the situation. Instead, I have been left feeling like I have had to fight every step of the way just to have the seriousness of what happened acknowledged.
I have the receipts, photographs, documentation, and communications to substantiate my experience.
And I want to be very clear: I am not leaving this review because I was being picky, because the style wasn't exactly what I imagined, or because I simply didn't like the result.
My hair was damaged. I lost money. I have spent countless hours trying to resolve it. And I am still dealing with the consequences.
That is why I am leaving this review.
If you're considering booking Sayomi Styles, please do your research and look carefully at my photographs before making your decision. I personally regret trusting my hair to this business, and based on my experience, I would not return.
This was one of the most frustrating and upsetting experiences I have ever had with a hair service. read more