Trip Design staff are well travelled folks, who know where are all the good spots to visit…read more They've organized some incredible adventures for us, and were always there to help when we needed to change something. Highly recommend.

After postponing our long awaited trip to Italy due to Covid we just returned Monday, May 16th and…read moreit was absolutely amazing! When i started planning the trip, I knew for sure that I wanted someone to develop a wonderful trip with our input for a dream itinerary and to make this as hassle free for my wife and I. Milica delivered 1000%! It was the best organized vacation ever and everything went smoothly and we saved a ton of wasted time using Milica. I can't say enough about Milica! If you want a great trip start in Rome, then to Florence, day trip to Cinque Terre, then to Milan, day trip to Lake Como and finish in Venice! Gonna have Milica start on next year adventure in Europe!

To start, I will admit I had never utilized a Travel Agency before to book a vacation. However, for…read moremy family's and I Summer vacation trip to Japan it really felt like an arduous task when I tried to do research of where to stay, visit, etc. I did not know what to expect when originally coming across L & B Travel on the app Thumbtack. When I reached out I was assigned Sebastian. From the very beginning Sebastian was extremely friendly, patient, understanding and most importantly, very knowledgeable and transparent. I initially sent him over a bullet point list of what I was looking for and details of our trip. We then scheduled a short call to discuss my trip and confirm some trip details. Very quickly thereafter Sebastian provided the initial itinerary that was extremely spot on, which made me appreciate that he listened intently and captured every single detail of my trip request. I immediately felt more relaxed knowing that Sebastian really cared about my trip and wanted to get things right, right out of the gate. As part of the itinerary that Sebastian provided, it included a phenomenal package of hotel stays, flights and tours across 3 cities in Japan at cost-effective rates. Things I would 100% not have been able to find/secure on my own. Sebastian was able to get me everything we wanted in our trip and within our budget. I could not believe it! Fast-forward to once we were in Japan... We had a tour one day to Mount Fuji and the third party company that Sebastion had procured our tour from, had delayed our tour voucher and still had not provided it as of the morning of our tour. From Japan at 8am local time, as my family and I waited outside the tour bus, with 20 minutes left before the bus would leave for the tour, I called Sebastian for his help. In less than 5 minutes he called me back and retrieved the voucher from the third party and emailed it me, so we would not miss our tour. Sebastian sprung into action immediately and saved what could have been a very disappointing day, into a day my family and I will never forget in such a wonderful way! As we were getting close to ending what had been an incredible vacation to that juncture, I reached out to Sebastian as we were gearing to heading to our final city (Osaka) in Japan for our final 3 nights, asking if he could do anything about our hotel lodging as I felt our jr. suite would be too cramped for my family of 5. Again, Sebastian sprung into action immediately and was able to pull some strings and upgrade us to a larger suite that was perfect for us AT NO ADDITIONAL COST. All in all, reaching out to L & B Travel and being fortunate enough to work with Sebastian was the best thing that could have happened to my family and I with our vacation as everything turned out beautifully, as we really had the time of our lives. That being said, I recommend L&B Travel to anyone and everyone, and I recommend Sebastian to all who are looking to plan a trip. He really knows his stuff, but you get a guy who is honest, patient, understanding, hardworking and transparent, and who did all the heavy-lifting to get my trip planned successfully. I have found my travel agent and without a doubt will continue to use L&B and reach out to Sebastian for all of my future trips/family vacations. From my family and I, THANK YOU, Sebastian and L&B!!

Excellent responsiveness. Good detail, helpful advice and customized service for a complicated…read moreitinerary. Highly recommended. They were even careful to follow up and respond while I was traveling. They suggested alternatives and a way to adjust plans mid way through our travels.

Thank you Ed for planning a wonderful trip for me and my family to Italy (Rome and Florance)! We…read morehad never been before and wanted help finding great places to stay and experiences. Ed did that and so much more! He made amazing hotel selections (perfect locations) which came with additional perks (like food and bev credits etc.). The thoughtful planning of transportation in between cities, to and from airports and train stations made our trip so seamless and smooth. Ed is super knowledgeable on the area, has great recommendations and is amazing at communicating. Would highly recommend Ed and his services to anyone needing help planning a trip to Italy!

Thank you ED for such a wonderful experience for my first time ever working with a Travel agent…read more You made this experience easy and smooth. I can't wait to take my family on our first international trip Can't wait to share our memories! I will be booking for Ireland next!

I was Recommended to Janice Wells by a colleague to assist me with a trip to Italy for my…read moredaughter's wedding. IF I COULD GIVE JANICE 100 STARS I WOULD! Janice worked tirelessly and with great passion and professionalism to accommodate our needs and last minute changes. Our B and B was beyond our expectations in Catania. Our transportation was seamless to a from airport, wedding venue and sightseeing. Our flights and seating again, seamless. Thank you to Janice for making this special occasion Glorious. I highly recommend Janice for travel needs near and afar.Her Communication, clarity and enthusiasm is unmatched. We will be working with Janice again .

Without getting into all the details, I recently lost $2700 because of my travel agent's wrong…read moreinformation and lack of knowledge of AMA's insurance policy. When I had to cancel a 2026 river cruise with AMA Waterways, AMA converted my $400 down payment into a credit for a 2027 cruise. I asked the agent if I have to cancel the 2027 cruise, would I get that money refunded. She assured me "yes, absolutely". Turns out she was wrong, the $400 was not refunded. Also a $2300 trip insurance premium with pre-existing waiver was paid early because the agent said it had to be paid within 14 days of the down payment, but it turns out it only had to be paid before final payment. I would not have paid the insurance premium early had I been told it wasn't due until final payment. To add insult to injury, the office manager claims I have a history of cancellations with them. She cited 2 river cruises in 2010 and 2017. When asked for more details, she says it was inquiries that never resulted in a booking. Then why bring it up? She also still insists that AMA changed the trip insurance policy AFTER I booked the 2026 cruise but she ignores the fact that the invoice for 2026 cruise clearly states otherwise. Bottom line: no acknowledgement nor apology for what happened. My advice: make your own reservations and hold yourself responsible for the details.

If you are looking for a great travel agent for planning ant type of trip/vacation and are looking…read morefor someone to help you get the most out of it, you should seek out Jerri Adair-Williams at the Travel Store in Irvine. She is very knowledgeable and can help advise you from the beginning to the end. Jerri has now assisted us on 3 Disney Cruise vacations by recommending various excursions, places to stay and arranging ground transportation. Thank you, Jerri, for being there for all 10 of us and taking the worry out of traveling, especially during these trying times. You are the BEST!

Sue Shelby arranged for us a fantastic trip to see European Christmas Markets. From her pre and…read morepost trip recommendations to suggesting a Uniworld River cruise, Sue was incredibly helpful. Everything ran smoothly and was spot on. We appreciated Sue so much and can't wait to use her as our travel agent for our next trip.

My wife and I were overwhelmed trying to plan our Europe vacation this summer. We found Regina and…read moreshe made things so much easier. The planning was such a load off of our mind and the vacation went absolutely perfectly. It really made things so easy and as stress free as possible. My wife and I will definitely come back to Regina for future vacations

We used Regina's services to plan our family vacation cruise from Memphis to Nashville. She was…read moregreat. We had nine family members from two different states going. She was able to coordinate everything so we all arrived in Memphis within a half hour of each other. She arranged everything from flights to a beautiful stay at the Graceland hotel before the cruise. She took care of every detail including my wheelchair needs at all airports. Regina removed all the stress from planning a trip for so many people and kept us all informed of any necessary information. She made sure every member of our party was up to date and understood all procedures. We appreciate all her hard work and would use her to plan our next trip. If you are looking for a travel agent who goes above and beyond, I would recommend Regina.

Anna took my idea of a bucket list trip to Italy and made it happen! She picked the hotels, booked…read moretransportation, trains, gave great suggestions on tours and travel tips. Our trip was amazing and was so smooth, especially since she booked all the trains going from city to city. We had the best trip ever and I would use her again!

Can't recommend Anna enough! We couldn't have asked for a more attentive and accommodating travel…read moreagent. She booked us the perfect honeymoon in Jamaica within our budget and went above and beyond helping us manage unexpected flight delays after-hours. Can't wait to work with her again soon!

We used Alexa for our most recent holiday through Europe and over all the experience was good. The…read moreprivate connections and greeters at the airport took all the headache out of travel. The reason for 4 stars instead of 5 would be that I don't feel like the trip was very tailored to our interest. It would've been nice to have a call before the trip and go through the itinerary. This is mostly concerning the driving tours, while it is a nice idea to get a driving tour through a new city, it's not the most pleasant when you can not see any of the attractions you are learning about. I also feel like I had to be the one initiating the contact with Alexa, and then waiting (sometimes days) for a response. For the price paid I would've expected more catering to the client. My last concern would be that I canceled the second of our driving tours, 3 days prior for the reasons mentioned above, additional it was over 100 degrees and the tour was in a vitiate fiat, and the tour was not canceled. Wasting the driver and guides time. While Alexa's services did make our trip easier, in the future I would choose a more experienced travel agent who takes time to cater to clients wants and is more responsive.

Alexa is the ultimate secret weapon. She planned the ten day trip of a lifetime to Japan for my…read morehusband and I. Tokyo, Hakone, Kyōto and Osaka. We gave her a budget and she ran with it. She organized private transfers where it counted most, scored reservations at gorgeous hotels in the best neighborhoods, booked walking tours with really fun and interesting locals and selected the best seats on the Shinkansen for viewing Mt. Fuji. She was flexible with our specific requests and gave us some leisure time to explore on our own. The app she uses is massively helpful, and includes interesting and useful information, etiquette or otherwise, for traveling in specific countries. We felt so taken care of, and when our flights home hit a massive snag and delay due to weather, she immediately jumped into action to make sure we got home safely and efficiently. We are grateful to her for her expertise and professionalism, and would absolutely recommend her services if you're looking for a truly special and unique travel experience.

Earlier this summer, our family had the privilege of taking a vacation through Nice, Florence, and…read moreVenice. We originally attempted to plan everything ourselves--flights, hotels, transportation, sightseeing--but quickly realized how overwhelming it was to manage all the moving pieces. That's when we decided to try a travel agent (with all the online travel booking sites, I didn't even realize they still existed!) And we are so incredibly grateful we did! From the very first conversation, Natalie took the time to understand our family's needs, interests, and travel style. She handled everything--airfare, hotel reservations, ground transportation, activities, and dining recommendations--with such care, attention to detail, and genuine enthusiasm. She even thought of things we hadn't considered, and her advice elevated our trip in ways we never expected. One of the most helpful tools she provided was the TripPlan app, which housed our complete itinerary, step-by-step check-in instructions, flight details, hotel info, and all our travel arrangements organized by day and location. It also included Natalie's personalized suggestions, travel tips, and hidden gems for each destination. That app became our travel bible--it truly made the experience seamless and stress-free. What really stood out was how much Natalie cares. She clearly has deep knowledge of each destination and it shows in the thoughtful touches and curated experiences she builds into her plans. She went above and beyond to ensure that our family had a memorable and meaningful vacation, and we felt fully supported every step of the way. Natalie didn't just help us plan a vacation--she helped us create lifelong memories. We can't thank her enough and are already looking forward to working with her again for our next adventure. Thank you, Natalie and Olive Travel Agency--you are simply the best!

Natalie is very responsive and attentive. She works diligently to provide the best service and…read moretravel requirements requested. I highly recommend Olive Travel. Happy trails and safe travels.

We just arrived home from a FABULOUS TRIP OF A LIFETIME to Ireland!…read more It has been one of my best friend's lifelong dream to go to Ireland, she has Terminal Cancer and was put on Hospice so time was of the essence. In just a matter of 2 weeks, Kaitlin worked her magic and organized a phenomenal 8 days in Ireland complete with Chauffeur service to and from LAX. Our requests and questions, looking back, were probably not the easiest to answer, but Kaitlin was AMAZING at researching and answering each question in what seemed like SUPER SPEED! For example, our trip consisted of spreading my friend's Mother's ashes, Kaitlin researched and gave us absolutely ALL the information we needed to legally transport the ashes and spread them in Ireland. We had a Private Chauffeured Tour while in Ireland, our Chauffeur Andy was such a perfect match for us, you would have thought Kaitlin had called and requested him specifically for us, which we surely wouldn't have doubted considering her amazing personalized service she gave us while planning AND while we were in Ireland. Kaitlin kept in touch with us well right up to departure, checked us in for our flights, gave us imperative travel tips that only someone with her travel experience could offer. While we were in Ireland, she absolutely kept checking in with us which was beyond appreciated. I have to say, Kaitlin went above and beyond with her service to us, right down to telling me, "Call me for ANYTHING no matter what time it is, I will be here for you." I could go on praising Kaitlin and the entire Laura's Travel Services for an outstanding job dealing with us, our trip went over perfectly with no complaints or hiccups. I suppose I should end by at least mentioning our accommodations in Ireland were all 5 star and breathtaking. Our tours were customized according to what was most important to my friend and her ability. We even did a cruise below the Cliffs Of Moher which was Genius of Kaitlin and we later found from others that not everyone gets to go on. Again, Kaitlin's vast travel experience made her a perfect agent for us and made our trip the PERFECT Trip Of A Lifetime! Thank you Kaitlin and Laura's Travel.

Their knowledge and experience is beyond compare. When I am traveling to a foreign land, I want…read moresomeone who's been there to help me make decisions and guide my choices. I know I can trust the professionals at Laura's travel!