I found a promotion for SAVEOLOGY a not knowing anything about the company, I assumed Saveology was similar to our local Groupon, Bloomspot, Livingsocial etc. It appears I was wrong(ed). 8^( And you know what they say about assuming!!! On May 11, 2012, I purchased a memory foam mattress topper through one of their promotions (of which I previously purchased one of these mattresses through Groupon back in early April -Groupon managed to get the manufacture to deliver the mattress in less than week. And before my new roommate moved in I had it on my bed and I slept like a baby - really, I have never slept better in my life but that is another review.) After my purchase with Saveology I thought it a little weird that they were more focused on my credit card info and did not ask for my home address for delivery (or even to verify the cards billing address), they simply took my credit card information and said "thank you. Your purchase was successful! Check back tomorrow for your activated voucher by visiting your my deals page" WTF? Wait 24 hrs to activate my voucher - what kind of crap is this? Anxiously the next day I attempted to 'activate' the voucher and was informed that I had to wait 24 hours from the time of purchase - which BTW, they took my $ immediately after they received my account information ( I receive notice from my bank when my account is used). So what is with this wait? Patiently, I rechecked my 'account' later that evening and with a little difficulty was allowed to activate my voucher. When purchasing the mattress Saveology they present the ad with "Shipping is included; Delivery can take 10-15 business days." On Thursday, May 17th, I sent Saveology an email requesting information about the delivery of my foam topper, at minimum a TRACKING NUMBER from UPS. I was met with a response of "Give me 48 hrs., to contact the merchant. We do not show your order being shipped as of yet. I do apologize for any inconvenience this has caused." I received no follow-up from Saveology - so on Wednesday May 23rd and I sent another inquiry asking for the delivery date/tracking number. I got nada. It is now Thursday, May 24th with no response to my inquiry, no tracking number, no anything to let me know when I may receive my mattress topper. WTF? I've never heard of a company doing business this way - that is that take your money immediately and you, the consumer, are left up in the air never knowing when you might receive the item you purchased. I am not excited about Saveology and will not purchase from Savelology again. And why should I, with so many other great companies like Groupon, Bloomspot, Livingsocial, etc., who offer excellent customer service; there is no need to purchase anything elsewhere. Hey Saveology - when am I going to get my mattress???? Oh and have you heard of YELP? read more

This company is a complete scam. If I could give it no stars, I'd do that. I've been waiting for a $50 gift card that was promised when I ordered Internet service through them --- for 9 months! --- I've called so many times and each time they'll say something like...oops this should have been handled by another department, can you call back in 2-3 days while we investigate? Over and over again. What a piece of bull. read more

Wow! Horrible company and customer service!, If I could I'd give negative stars! So the first order was ok, got my iTunes gift card...next purchase was for an iPad keyboard and that was garbage. The cheapest thing I've seen and the key board sucks! I didn't do much about it cuz I figured what the heck it happens. My last purchase (and this is my last purchase from them EVER) was for an iPhone 5 charging cable. They came in NOT working, when I contacted them they said "try plugging it in a few times" (wow great advice, genius!) so I asked about a refund since their advice does NOt solve the problem. Response was that it was a final sale with no refunds. Okay I understand there response but THE CABLES DO NOT WORK!! So I want a refund or an exchange your product for a working one! Ps- the phone number only tells you to email them so you can never talk to anyone, only email there customer service. I'm taking it up with my credit card as well and we shall see what happens, I will definitely close my account with them and NEVER Buy anything else. read more

I have been a member of this site for about 2 years and have been an elite member paying all the dues each month while being able to collect the bonus voucher amounts. Then recently they sell or are taken over by another company and I lost all my voucher credits..almost $100 worth. At no point was I notified about any of this.. I have been attempting to cancel my account ongoing, and I keep getting the run around by their incompetent customer service. Does anyone know of any class actions going on towards this company? read more

BEWARE OF SAVEOLOGY'S FREE TRIALS - YOU ARE ABOUT THE BE SCAMMED. I took advantage of a 2-day free trial (Saveology Dining Club membership) on April 24, 2013. I had a look at their deals and platform and considered they did not fit my needs. I contacted Saveology one (1) hour only after signing up (so the very same day, on April 24) in order to cancel my Dining Club membership ($9.95/month). I sent them 2 messages via their 'Contact Us' field online (one on April 24, the other one on April 25) BEFORE the end of the free trial. I also sent two emails to two different email addresses on April 24, so BEFORE the end of the free trial. No response from Saveology. On April 26, still BEFORE the end of the 2 day free trial, I called Saveology and explained the problem. The representative I spoke with was not helpful and instead of cancelling my membership she tried to sell me other services. I had to insist to have my membership cancelled before the free trial expires. She told me she would escalate the issue. I told her there was nothing to escalate as I was calling before the end of the trial. My spouse called 20 minutes later and spoke with another representative who was not more helpful. My membership was cancelled on April 29 but Saveology charged my credit card anyway. They did not reverse the charge or processed a refund. I understand now why they did not promptly get back to me (they actually never did) and why they try to delay any membership cancellation requests. On May 1, I called a third time, and the representative told me there was no refund processed. WHAT? Saveology knows I asked them to cancel my membership before the end of the free trial because they emailed me a case number for each message I sent to them. Do not do business with Saveology. They trick and scam their customers. Their customer service is probably the worst I have had to deal with. They use dishonest business practices to keep your money. read more

Im a big fan of these types of websites i love deals! well I saw a deal for a toys r us gift card, it was $3 for $10 worth of course I had to buy it, well when I did I had to call in to redeem, I called it right away the gal was nice she took my info and everything was going good until the sales person in her came out she asked if I like going out and of course I said yea so she offered me a deal of a $100 discount voucher for eating out all I had to do was pay 6.99 for 3 magazines every 3 months so I said ok (i also like magazines). I then had a funny feeling about it so I checked my bank statement and there it was a charge for $19.97!! from the magazine company, I call right away and they tell me that the offer was told to me wrong..and i wasnt the only one complaining that day! So they did refund me that money in the week. I did get my gift card quickly though. I still look through their site but always hesitate to buy, I dont want to be calling in. read more

One star, only because the is the lowest I can give. Order an iTunes gift card. They sent me one for Boston Market. I emailed Cust. Svc. They refused my first request for an exchange. On my second request, they approved the exchange and included the directions to do so. I followed these to the letter. After not receiving the iTunes card I emailed again. This time they said I should have notified them I was returning the card for exchange. After another email, and no response, I disputed the charges with my credit card company. DO NOT DO BUSINESS WITH THIS COMPANY if I had checked Yelp, I never would have placed an order. read more

I've used Saveology and well it is definitely not the top daily deal site, I am surprised by the number of negative reviews. They have gone through some changes and the deals go up and down (somem are good, some are bad). Recently they have offered some "special offers" which are scammy. Although, I've never had issues with any of my orders, besides an item that broke (and I was refunded). Saveology is not all good, not all bad. Therefore, if you find something worth your wild, Saveology is definitely fine to use. I was a Saveology Elite member, which is perfect if you like going to the movies quite a bit or coupons. Take the good with the bad and a 3 star review it is. read more

I can't even give a rating number, The worse promising company ever, Customer service is so ridiculous, the supervisor Charnette , and the team is so awful, they never helped me, and actually the supervisor didn't answer my phone calls, they promised they'd send my money back in MAXIMUM 18 weeks, they never did, and when I called them after 24 weeks, they were SO RUDE asking me to wait for 7 more weeks, THE WORST CUSTOMER SERVICE EVER read more

Disregard the online reviews. hahahaha. Gotta love that post. Company definitely loves to SCAM. Signed up for 2-day trial, was not happy with available "deals" (many of which you could get outside their website with a simple google search), called to cancel two hours after signing up. Rep told me I would have to be transferred to another department. So, there I sat on hold for 30 minutes listening to a loop that said, "if you want to cancel, please send us an e-mail". Finally gave up and sent them an e-mail, that SAME DAY. It's now a week later, I've been charged and the temporary hold is still on my account. AVOID read more

Saveology is not as easy to use like Groupon or Living Social. In order to activate a deal that I had purchased on their website, I had to call into their customer service center. I spoke to their service representative named Jarrett over the phone, and he was not pleasant to speak with. He kept on trying to sell me a $100 gift card to use at different restaurants if I paid the $9.95 processing fee. I continued to say NO to the offer if he could not email me the promotion (because I like to actually SEE what I'm buying WITH the fine print before I buy it!). Because he would keep on pushing me to buy this gift card, I would keep on asking him, "Can you email the offer to me, so I can think about it? I like to see what I'm buying w/the fine print before I purchase anything." And he could not answer my question, but only continued to try to sell it to me. Because he was getting so annoying, I wanted to hang up on him, but I couldn't since I needed him to redeem my voucher deal that I had previously purchased online. Anyhow, overall, I don't plan on buying anything else from Saveology since their customer service is this unprofessional. read more

no customer service at all, no way to reach someone with a question regarding a voucher u purchased. I have unsubscribed myself from this deals website. read more

I tried months ago to cancel my account--i am still being charge. I ended up having the file a fraud report with Chase. DO NOT use Savelogy--this is a company going down the drain. read more

BEWARE! BEWARE! DO NOT BUY FROM SAVEOLOGY!!!!! I have a horror story like the others. I purchased a Netbook from Saveology back in August which I received in early to mid October, was supposed to come with power cord and earphones. I got the Netbook but no power cord or earphones. I tried contacting the vendor directly which had a telephone number at the time, but now they don't. They said they were going to ship them out, which was fine, that was what I wanted. A month later, still no power cord or earphones. The earphones didn't matter to me but I can't use the Netbook without the power cord because you can't charge it with a USB cable per the instruction manual. I try to contact Saveology, who still had a working telephone number at the time who said that they were going to work with vendor department. Said they were going to email me or call me, never did. I called for an update, 2 weeks later, still no update. I called back again. They advised me that they can't refund it because I had received the product, although I can't use it because I have no power adapter and cannot charge it. I paid $65.00 for the POS and I can't use it. They offer me a $10.00 saveology credit for my inconvenience. I am still fighting to get my refund because I cannot use this Netbook without a power adapter and do not know if it works. I will have no more dealings with them at this point. Please read all the posts and beware buying from Saveology!!!!!! read more