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San Diego, CA

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3.1 (251 reviews)
Closed • 8:00 am - 5:30 pm

Services - Save Auto

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

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Reviews With Photos

Labor per hour
Josh G.

Don't come here unless you want to be scammed. Came here for a simple oil change. Ended up having to pay $350. All they did was retread the hole and add a new drain plug. It took them 10-15 minutes to do so. They asked me how much money I have in the bank before giving me the quotes. I'm like that's an odd question. Are you genuinely worried about if I can afford this type of work or are you just scheming a dollar amount you feel okay taking from me? After what unfolded, it was the latter. They first tried charging me $750 to replace the oil pan. The owner will pose as being your friend looking out for you, and giving you the best price. But looks can be deceiving. They will try to scam you. Just look at all the recent reviews and type in "scam" in the search bar for the reviews on here. I opted to just pay $350 for resizing the hole and adding a new drain plug. I thought this was a fair deal as I don't have to replace my whole oil pan. As you can see, none of their labor exceeds $300 an hour. And most of the labor per hour is less than $200 an hour. This job was less than 15 minutes. My car was parked outside the garage already fixed. They were just making me wait longer so it seems like they were fixing it longer. I tried pleading with the owner to see if I can at least get half back. That's $175 for less than 30 minutes of work. Told him I had been coming here for the last 8 years and that this was so unfair and it feels bad. All he said was "a deals a deal." That's not a deal. That's fraud and dishonest work. I just replied with "sorry this happened and thank you for fixing my car." I knew at that point, I was not getting any money back. The paper trail doesn't lie! Check out my pictures down below.. it is what it is. If this review helps other people from a malicious hoax. Then at least, my mistake on my part will not go to waste. Huge learning lesson. Double check with other auto shops or even the cops if it feels like you're being scammed. Trust your intuition if it feels off. Please do not support a business like this one. As citizens of this community, we don't want to waste/spend our hard earned money on a business that will cheat us. Let's spend our money elsewhere that will be fair and look out for our best interest!

The shop owner was very knowledgeable and easy to work with, and the pricing was very reasonable. The final cost ended up being slightly higher than I originally expected, but that was because he took the time during maintenance to point out a loose screw, something that could have turned into a much more expensive issue down the line. I really appreciated being informed and given the choice to address it or not. If you come here, you can expect excellent service, attention to detail, and honest communication. Highly recommended.

Me getting towed because my brakes were not properly installed.
Matt B.

3 week update: I got my car back after some back and forth and an eventual massive repair. Perhaps CVT fluid drained instead of Diff, destroying the transmission? Either way, I drove into issues that required a lot of work at their expense. Johnny took care of this and followed up repeatedly. I have my fingers crossed but so far the drive has been solid. I have driven for about 100 miles. It's unfortunate a routine fluid change triggered parts replacement. I will update again. 48 hours later: I'm driving on the 15 freeway and suddenly my front brakes lock up. I have to accelerate through it but it's rough and shaky. If there was any car nearby, I could've caused a massive accident with my sudden stopping. Had to dangerously maneuver across 4 lanes to an emergency shoulder. Heart rate was definitely up. I could smell the strong smell of burning from the front of the car. I knew it must've been the newly installed brake pads and/shocks. I'm still very angry about this. Avoided death, waited for tow truck and ruined a day. I'll be curious to see how they handle my rage Monday. To be continued.

Price
Milchy W.

It is covid and the person on the desk doesn't wear mask. Minus 2 stars. Minus 2 stars as well because i just freshly cleaned my car and when i disinfected my car with white cloth, the leather is black as well as the steering wheel after smog test. Most probably because the mechanic was dirty. He said it was my turn to pay, and i waited 10 mins for him while he was called by another customer to check his car that is already serviced / "finished" but he was asking why there is flashing inside his car. The guy in front who was taking payments said i will look into it again while holding my credit card on his hands. (Rolls eyes). I just find it unprofessional to not wear mask as a desk person and to say the car is done even if it is not. For me to wait for another 10 mins in front of the desk while my credit card is in his hands and went straight to the guy's car to park it on their garage. Bye!

DONT GO !! IT SUCKS

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Page 3 of 7

Ask the Community - Save Auto

Review Highlights - Save Auto

“I was expecting to pay some thing because they just finished but John really took care of me and fix the bumper for free.”

Mentioned in 14 reviews

Read more highlights

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Brake Stop & Auto Repair

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Middletown, Mission Hills

HUGE shoutout to brake stop- I called at 1 pm needing all new rotors and pads, brake fluid and he…read morehad my car ready by 4. Pricing was fair given scope of work and my new brakes work great. Totally will recommend others to go here, thank you guys!

A 1 month, 1200$ radiator job could have killed me and child. I would be very concerned about…read moresafety of repair and do a very detailed inspection before accepting the vehicle or just avoid this shop. 7/21/26: I brought my 2004 Jeep Grand Cherokee to Brake Stop for a radiator replacement. * 7/24/26: I picked up the Jeep after the repair. (1200 for radiator and hoses) * Shortly afterward: While driving, the hood unexpectedly opened, damaging the hood and shattering the windshield and almost causing wreck on freeway. * I had the vehicle independently inspected for approximately $200 after the shop initially denied responsibility. The inspection found many loose peaces of hardware relating to the radiator repair and the hood latch had been left loose. * After further discussion and inspection, Brake Stop accepted responsibility for the hood failure and agreed to repair the resulting damage. * The Jeep remained at the shop for nearly three weeks while the repairs were completed. Communication during this period was frustratingly limited, with me generally having to call for updates. * 8/27/26: I picked up the Jeep. The hood, windshield, hood struts and hood release cable had been repaired/replaced at no cost to me, and reluctantly reimbursed my $200 inspection expense. Did not offer refund for botched repairs Ultimately, I appreciate that the owner took responsibility and made the vehicle right. However, the original incident was extremely stressful and could have been dangerous, and I was disappointed that the vehicle was released after the radiator repair with the hood latch apparently not properly secured.

Thao Auto Repair - Waiting room

Thao Auto Repair

(250 reviews)

Normal Heights

Came in to get my car's AC fixed and had a great experience from dropping the car off to picking it…read moreup. I received and honest diagnosis and reasonable price of the repair and the service was prompt. I will absolutely be taking my vehicle here for future needs.

It's unfortunate because I really wanted to give this place a try, it would've been convenient for…read moreus since we manage multiple vehicles, and I was hoping to build a solid business relationship. On 4/14 I brought in an Escalade after replacing the rear brakes because it started throwing multiple warning lights, even though the ABS sensor and brakes were already replaced. I understand newer vehicle technology can sometimes cause glitches even with simple repairs, so I trusted they'd be able to diagnose and fix it. They charged a $130 diagnostic fee, which I was completely fine with. The next day, they said they needed to reset the computer for $390. Since I had already paid for the diagnostic and was told it would go toward the repair, I agreed. The following day, I was told they couldn't reset it and that I'd need a new module for $3,468.54. I declined and decided to get a second opinion from our regular mechanic. I still paid the $390 plus a $13.65 service charge, which I later found out was a credit card fee. The next day, I took the vehicle to our regular mechanic. Within 2 hours, they cleared the stored codes and the vehicle was ready, total cost: $120. No waiting days, no module replacement, and no unnecessary upsell. I waited a couple of weeks before writing this review to make sure the issue didn't come back, and also spoke with Barry to see if anything could be done about the $403.65 I paid. I felt it was unfair to be charged for a service that ultimately wasn't completed. I would've been completely fine just paying the $130 diagnostic fee. Unfortunately, he declined, stating the charge was for their time. I understand time was spent, but from a business standpoint, I wouldn't feel right charging a client for a repair that wasn't successfully completed, especially when the vehicle left in the same condition it arrived. Because of this experience, I wouldn't return or recommend this shop to others. I think it's important for people to know that you may end up paying for work that doesn't actually resolve the issue.

Save Auto - autorepair - Updated October 2026

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