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Save A Lot

5.0 (1 review)
Closed • 8:00 am - 9:00 pm

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1 year ago

amazing prices come shop here for your groceries! assistant manager is the most helpful gentelmen he is always welcome to help!

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Kroger - Only Kroger that don't update holiday hours

Kroger

(33 reviews)

$$

To Kroger Corporate Management and Asset Protection Lead,…read more I am writing to formally report a deeply disturbing experience my partner, our 15-year-old cousin, and I had at your store on Sunday March 15th at approximately 11:00am. While shopping in the cosmetics department, we were subjected to blatant and persistent shadowing by a store associate (white male mid to late 20s, blue polo, black pants and a name tag that I can't recall due to stress). This individual followed us closely from aisle to aisle, making no effort to hide their surveillance. This was not "customer service"; it was targeted intimidation. As a family--including a minor--who are openly gay and were dressed casually in hoodies, we felt we were being profiled. Whether this bias was based on our clothing, our sexual orientation, or a combination of both, the result was the same: we were treated like criminals rather than customers. When I attempted to de-escalate the situation by calmly asking the associate if there was a problem, the harassment intensified. Rather than acting professionally, a second associate joined the first, creating an intimidating 'two-against-one' dynamic. This targeted confrontation was aggressive and predatory; it left me physically shaking and fearing for my safety in front of my partner and our 15-year-old cousin. Shopping for basic necessities should not be a humiliating experience. My 15-year-old cousin and frankly, all of us, were left feeling shaken and unwelcome, and as a regular customer, I am appalled that Kroger's "Loss Prevention" standards allow for such aggressive and alienating behavior.

You are the ONLY Kroger that didn't update your NYE hours online or on the KROGER APP!read more

Save A Lot - grocery - Updated May 2026

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