Rude and unkind! I had extreme back pain and had booked three hours of treatments and received…read moreconfirmation emails. When I arrived the clerk told me they had cancelled all my sessions. When I explained that I hadn't understood I had to call as well, she rudely told me to try Google Translate next time. No compassion for a person in pain and no basic etiquette. Avoid!

Y'all neeeed to go here if you're in Berlin. I'm not kidding. It was such a relaxing experience and…read moreone of the best I've ever had IN MY LIFE. FYI, men's and women's is Monday. Other than that, it's just women all day errday. I got the exfoliating scrub and massage. It was one of the best add-ons I could have asked for -- especially that massage! I feel like the massages in Germany are much different compared to that of the US? There's somewhat of a physiotherapy approach that you would find more or less at a clinic in the USA. Anyway, you can bring your own bathing suit or go around nekked. It's up to you, it's a judgment free zone and those Germans are very accepting of everyone you know! You're given a locker, and you can choose to get some towels and sandals for a small fee. There's also a shower, a dry sauna, wet sauna, and cooling room. I pretty much did everything I could in the 3 hours paid for. After you are done, dressed, and return your things (if you rented anything that is), you can relax in the front area with some Turkish tea. I slept sooo good that night. Can't wait to go back!

I love the idea of German Saunas. It's relaxing and feels amazing. And the Germans have absolutely…read moreno problem enjoying this while being naked with members of the opposite sex. I really appreciate that. They really don't see anything sexual about the experience. The sauna on Schoenhauser was known as a "wellness lounge". You enter the facility, and you are given a key to a locker, and a towel. You go into your gender's changing room, strip down completely and put your clothing in a locker, emerging with only a towel. From there, you wander into one of the saunas, placing the towel on the wooden seat. Forget the towel, and you'll most certainly be corrected by one of the attendees of the proper protocol. Germans are very polite, but they won't hesitate to tell you when you are breaking the rules. If you are lucky, you'll get to experience the Aufguss ritual, in which an attendant will come into the sauna once everyone is seated, pour water on the hot stones to create steam, and then expertly whip a towel around to hit each person in the face with the hot steam. I'll never understand the point of the ritual, just that it appears to be an essential part of the Germany experience, and I didn't want to deny myself this experience. An hour later I leave the wellness lounge, fully refreshed and warmed up - the hangover from last night now a distant memory.

Located in a very central place…read more It can be over-crowded at the evening, and with only one Sauna, and a small garden, a bit limited in options. the staff could use a bit more friendliness. Maybe a smile could be a step into the right direction.

VERY BAD SERVICE!!! I gave a certificate for 1 hour of…read morefloating in a closed capsule to my husband as a gift. When he called to make an appointment they already suggested floating in a swimming pool instead of capsule. And when he requested the capsule specifically they said OK and set a date. But when my husband came to tranxx, they said (made up?) a story that just this morning they were fixing the capsule and something went wrong, so it's out of service! Since my husband is a very busy man and couldn't change the date they offered instead, he took the swimming pool floating. But IT WAS NOT WHAT HE CAME THERE FOR. He said it was nothing special for that money. What was the most disappointing that they didn't call beforehand to say they had a problem with the capsule!!! That's just a bad service. And they didn't seam sorry, didn't offer any extras as a consolation. I will never recommend Tranxx to any of my friends, nor I will ever go there myself.