It's been awhile since we've stayed at this brand but there are not many choices in this town. The…read morehotel appeared to be relatively new on the outside of town near the university. The worker manning the front desk was super friendly. She gave us a recommendationon on a restaurant for dinner. Our room was pretty darn small and the bathroom was one of the tiniest I've seen in years. One could barely turn around in it. The breakfast was standard, perhaps a little bit better. They do have the pancake machine, which is always entertaining. For the price a bit disappointing.

They accommodated our group of 65 school students! It was a great time! Pool was clean. Breakfast…read morewas as great and staff were helpful and understanding!

Friendly Staff and clean rooms. The reviews were a little mixed so we were a little worried but our…read moreroom was really clean. The hot breakfast buffet has so many options to chose from - waffles, eggs, sausage, bacon, biscuits and gravy, donuts, danish, fresh fruit, yogurt, cereal and oatmeal plus so much more, we were there for 5 days and loved that there was a different option so we did not have to eat the same thing over and over. I will definitely be staying here again, the staff went above and beyond to help us figure out what to do for the day and helped us plan and fill each day with a new activity

Staff was great. Beds clean and comfortable. Pool area was clean but old. Same with the room…read more Cracks in shower wall old carpet, but for the price it was fine. A little noisy because our room was on back wall by road to Applebee's. But quiet at night. Breakfast was good. Overall fit our needs.

Very nice small motel that takes you back into a different era. Room was very nicely decorated and…read moreequipped with everything you may need for the night. Very clean too. Heating was working very quietly and the room was warm and cozy considering it was 7 degrees outside. Pillows were nice but we didn't like the memory foam mattress. Some people may like it but it wasn't for us. Staff was friendly and welcoming. We will definetly consider them in the future while in Sault Ste Marie

Why stay at a big chain hotel when you can stay here?…read more Rooms where clean, you could smell the cleaner when you walked in. Quiet: yes! Near places to eat, easy to find. You can see the owners put love and care into their property. Beautiful flowers outside. We would stay here again in a heartbeat!

Overall, Really great stay, I think one of the best ones in Sault Ste. Marie. the front desk and…read moreservice teams were super helpful and nice. The hotel is currently going through some property-wide renovations. June 2026... While you can tell updates are underway, my room was brand new! It was super nice and perfectly clean. Thin walls though, can hear the neighbors. the breakfast was the usual standard Hampton Inn spread you know and expect--hot coffee, waffles, and standard breakfast items, which gets the job done. Between the fantastic service and the upgraded rooms, this is a solid place to stay in the area.

Stayed one nite September 2025. Very nice staff at the desk, but the carpets and rugs were very…read moredirty. Like noticeably dirty from the front doors to our room. Our room carpet looked like glued carpet squares and was up in spots. The bathroom was "clean" but the shower had mold, and the bathroom door would not close unless we heaved it shut and then we couldn't get it opened without heave ho again! Thank goodness my husband is strong! The room door had a pretty big gap which added a night- lite effect. The coffee was hot and good in the AM.

The bathroom was not clean, the bathroom was a flat walk in shower with a curtain, they had soap…read morebars instead of liquid dispensers. The furnishing was not great. The bed was comfortable and there was a pool and the bagel I had for breakfast was fine. Not worth the price.

This place was so disgusting. The check-in clerk says I have a spectacular room for you,,, When we…read moregot in the room, there were bugs in the sink. The soap was already unpackaged and used. There was no toilet paper. There were sketchy people living below us. They're standing around half naked in the heat. Can you believe I prepaid so we went and handed in our keys. We can't stay here. Nobody should stay here. You shouldn't even be renting these out ,,now I got to figure out how to get money back,,got a feeling that's not going to happen.. It went from $150 a night the next day renting it for $50 a night. Shame on you Best Western and I am a rewards member! And I have the pictures to prove it!

Stephanie is amazing! so helpful and very friendly! All the staff have been helpfu. We stay here…read moreevery time we're in the Soo

Honestly, for what I was expecting, this really wasn't that bad at all. The Wi-Fi was really slow,…read morebut the bathroom was large, there was plenty of space in the room, and the breakfast wasn't half bad. Of course, there were still some things that were not that good, like a "rotting" wall, but still was better than what I expected.

Overall had a nice stay here…read more Pros: room was clean, appreciated the updates with a modern tv and usb ports, and laminate flooring instead of carpet. Nice outside area with a picnic table and grill, dog friendly, nice staff. Good location, right next to the police station so we felt safe and close to many restaurants shops/short ride to downtown. Breakfast was good but very standard. Appreciated the hot coffee with extra creamers and hot water station with tea. Cons: when an upstairs guest moved to the room above us you could hear every single step so if you're staying on the weekend when it's more busy I would suggest staying on the second floor. Also $30 every single night for your dog seems excessive, for a week trip that's an extra $210.. I think there should be a flat fee for the stay rather than by the day, we almost didn't stay here because of that. The mattress was hard and internet was a bit spotty. Overall: as far as cheap hotels/motels go this was a nice stay and felt comfortable.

Wife and I agree that the motel offered a fair price for the visit. Bed was okay, room was clean …read more Pillow quality was poor. Breakfast offering was minimal and needs improvement. Courteous service received at check in. We would probably return another time and bring our own pillows and go out for breakfast the next morning elsewhere.

I've actually stayed here a few times before, but it's always the same thing. Friendly folks that…read morego out of their way to help you. Pretty straight forward roadside type motel... Not fancy, but certainly clean rooms and comfortable beds at a reasonable price.

There were multiple problems for us at this motel. We had reserved a room clearly stating that we…read morewould have a dog with us. When we arrived to check in at the rather unkempt little fishing store, nobody was wearing a face mask nor social distancing. They checked us in without any questions and the room was relatively comfortable and clean, but the walls were paper thin and the bathroom and shower were in need of an upgrade. The next morning we found a note from the owner/manager on our door stating that the room we were staying in was not a dog room, and they wanted us to pay for a thorough professional cleaning for this supposedly "just remodeled" room. We then had the stress and inconvenience of having to explain that we had clearly told the person making the reservation that we were bringing a dog. They finally realized their mistake and waived the extra bill when we checked out, but the owner continued to give us grief about it. Needless to say, we will not ever be going back to this place.

This hotel was fine for an overnight while traveling. They had the cheapest pet rate in the Soo but…read moreit was still $30 per pet. Good: -The young man who checked me in had an excellent handle on customer service. Probably the best experience I've had in a long time. -The room was clean. -The hotel was close to everything. Bad: -The room was fine but AS SOON as the door opened even a little there was clouds of cigarette smoke everywhere. Lots of weed smoke from both rooms on each side. There are big are signs in the room prohibiting cigarette and marijuana smoking but the sign was as far as staff goes to stopping the problem. -The room was pretty run down (tape holding up ceiling tiles, outlets that didn't work, etc.) It is what it is. It's cheap and it's clean so the downsides were kind of acceptable.

Great mom and pop hotel. Very clean. Full cable and wifi. Great kitchen area that includes a bbq…read moregrill. Free Coffee machine. Bonus that we had a recliner in our room. My husband is handicapped and needs to sleep in a recliner. Staff was very helpful.

My Lord! I highly doubt there is a louder flushing toilet than in this hotel! Just recently…read moreremodeled, and it's nice inside, but toilet flushed from the neighboring rims will wake you. Fridge, safe, microwave, and hairdryer all available in rooms. Beds & pillows were comfy. Only one elevator working so it was slow moving floor to floor.

Out dated room except for the bathroom sink faucet was upgraded with a motion sensor. Runs at a…read moretrickle of lukewarm water. Bare fluorescent lights visor missing. Zero stars. But the restaurant was great!