We used Sonoma Building Services for janitorial cleaning of our medical office at John D…read more Hollander, DPM. Their janitorial services exceeded our expectations. The business Owner went the extra mile to ensure our office met our high standards. Sonoma Building Services earned our trust and referral to any other business looking for excellent janitorial services. Communicating our needs with them was always pleasant, they listened to our needs and would always work with us to ensure a happy business relationship. A very professional company that made trusting our business in their hands a good decision.

Absolutely awesome job. I will admit that part of my house has been seriously neglected and was…read moresuper bad, and they tackled it like magic saviors. And they did the rest of my house super amazing also, and went above and beyond what was asked. They are super nice, super on track with the work, and absolutely wonderful!!!! I hired them for weekly help. They're great. I am a mom who picks up after 6 in a large home so something as simple as a clean house makes a huge difference to me. Edit: I woke up this morning, happy as a clam because of how amazing these people cleaned, and I went to get ready for work, looked down, and saw that they even wiped down my tooth brush charger (wasn't super messy, but still!!!!). That is how wonderful these 3 people were. They even see the small details and take care of them. I really am happy with all they did. I don't think they realize how stressed out I was over cleaning the house in the tiny amount of time I get off from work, and to have them come in and do such a wonderful job really takes a huge weight off my shoulders and gives me more time with my munchkin that I wouldn't have if I had to continue doing all the cleaning on my own.

I first contacted ServPro to address mold remediation that was called out on a pest inspection at…read moremy clients' home in Napa County. My client and I were in the process of trying to decide which items in her 1950's home should be restored and which ones we would leave alone. When ServPro's estimator arrived on time, I was grateful because the location of the home is somewhat out of the way. Having a 20 year construction background, I was immediately sure that the estimator knew what he was doing. It turned out he is a licensed general contractor. ServPro managed the renovations of the home from top to bottom. My client and I were so impressed with the quality of the work, the availability and communication from the estimator and the company, the reasonable prices and friendly, knowledgeable crew. Everyone I have spoken to and dealt with at ServPro were very professional. The work was done in such a way that you could watch the progress and still walk through the house without tripping on something. The work flow was organized in such a way that it never felt like "the can of worms" that it could have felt like, given the vast amount of work that was done. Everything was done with permits and to code with rough in inspections and final inspections. In the end, we have a completely remodeled home that would have sold for around $300,000.00. With all the renovations done, the home is now expected to sell in the low to mid $400,000.00 range. My client will be able to get the return on her investment and the home is beautiful. The estimator, Isaac Cannaday was not only professional, but my client and I both felt we were in good hands. He earned our trust quickly and proved himself, his crew and ServPro to be not only trustworthy and professional, but skilled craftsmen. One of the crew members did some pretty tricky carpentry work to get a custom sized door in. Everything we asked of Isaac and his crew were done in a timely manner at reasonable costs. It's unusual for a completely remodeled home to be completed in such a timely manner with quality workmanship and affordability. I have since called on ServPro to do a few minor jobs for another client of mine and I have been equally pleased. It seems the phrase "no job is too big or too small" would be fitting for this company, however you can also add "quality and professionalism is the name of our game" Thank you Isaac, ServPro & the crew for a job well done!

My father recently had a house fire. The fire department responded very quickly, was there in a…read morecouple minutes. And right behind the fire department with some guy from Servpro. I don't know if he followed the fire engines over, or was listening on a scanner, he introduced himself, gave us his business card told him he could help with remediation. I took the card said thank you will be in touch if we need your services, and I thought that was the end of it the next day he was lurking around the front of my father's house, my wife saw him there, called my mom asked her if she had called them she said no and that she wasn't interested in their services. My wife approached him, basically relayed all of that, he said something about they were interested in his services, which was not true. The whole affair was kind of creepy. And certainly pushy. It felt like some sleazy ambulance chaser lawyer showing up at a crime scene. It left everyone with a negative feeling about this company.

I employed Tidy Touch Cleaners, owned by Jocelyn Caulfield, for about 8 months. Jocelyn and her…read morecouple of friends are friendly young women trying to start a cleaning business, and even though I was her first vacation rental client and therefore worried about her lack of experience, I gave her a chance. Unfortunately, Jocelyn would not consistently perform a final walkthrough with checklist as required when I hired her. This rule, in place to prevent issues, wasn't performed and resulted in a constant stream of missed items, overlooked cleaning, forgotten guest amenities, lack of communication on maintenance issues developing or inventory until something was completely out. Left guest items were regularly placed in the linen closet with no communication about them. When asked if anything was found the answer was always no, only for me to find the items in the closet at a later date and have to fedex them back. The same occurred with guest packages delivered to the house - locked in the linen closet where guest could not access it and with no communication. A few months into working at our house one piece of a set of three pieces of artwork went missing from the wall in our living room leaving a large obvious blank where it had been. Guests had noticed it missing but when Jocelyn was asked what happened said she never noticed it so didn't know it was missing! This was not a small detail to miss and we have not been able to replace it. I regularly fielded calls from guests asking where disposal items were only to discover none had been left out for their use. Guest photos passed on to Jocelyn, taken at check-in, often highlighted missed cleaning tasks or issues. These were met with denial or excuses. Any feedback resulted in Jocelyn reacting defensively, immaturely, viewing it as personal criticism rather than a simple fact to note so it didn't happen again. Examples of some reoccurring issues: long hairs left behind (she cleans with her hair down), garbage missed, no liners in bins, soap and other amenities empty, cobwebs and dust missed, items left in fridge that shouldn't have been (used butter for example), dirty duvet covers left on beds and turned over instead of being washed. Dirty seat cushions flipped upside down instead of being dealt with or communicated about, cleaning tools left in odd places rather than put away. About a month ago she came to the house looking and moving like a zombie. I heard them talking about their drug use. Jocelyn strongly voices that it is her right to smoke as much pot as she wants and will point out that it is legal. However, this final piece completed the puzzle of why things were not getting easier with her, the number of reoccurring problems, the out of proportion reactions to small things and mixed up messages about times and situations. Ensuring a vacation rental is guest-ready isn't overly complex. It does require consistent oversight and adherence to agreed-upon standards and that was lacking.

Jocelyn and her crew has been cleaning my house for about 6 months now, and they do exceptional…read morework! She goes above and beyond to make sure my house is spotless, and I highly recommend her services.

Anaya's did an excellent job deep cleaning our home after we did a huge clean out of garbage and…read morefurniture to prepare for a full remodel. we needed the place to be a blank slate. They took the time to sanitize everything and every surface and made sure any items found in corners of closets etc. were out into a neat pile in plain sight. Our house now is clean and ready for the remodel. We plan to hire her again for regular house cleanings as well as after the remodel. thanks Anaya!

Anaya's Housekeeping did an excellent job deep cleaning our new home as we prepared for move-in…read more They took the time to sanitize everything and even meticulously clean up paint from prior construction. Our house looked and felt like new when we moved in thanks to Anaya and her team. We really enjoyed working with her, and we plan to hire her again for regular house cleanings. Also, she's incredibly responsive and did all of this work on less than 24 hours notice. Highly recommend! Thank you Anaya!

The lady who is hired to clean the buildings at 1100 Coddingtown doesn't even clean and she has…read morebeen doing this for over a year we have literally seen here drive up close to 5:00 pm walk in grab the trash sometimes and drive off not even 5 minutes later. If this is the type of people this company hire you might want to consider going with a different company. Coddingtown group pays this company to send someone out to actually clean not get ripped off.

I recently hired Optima Building Services for a Junk Removal service in Sebastopol, the team was a…read moredream to work with. They were polite, and COVID-19 cautious, wore masks plus other protective gear, and kept their distance from me physically which made me feel safe during this time in the pandemic. I asked them to remove some old furniture that was left from a previous tenant. The room that they took the items from was pretty dirty and they told me that they could offer a cleaning service as well! I'm so grateful I didn't have to clean the space. So not only did they take the junk that was in the way, but they also cleaned the space for me and left it spotless! It looks better ​in here than it has in years! Thank you Optima team!

I'm so glad Bertha finally started a yelp page. She truly is a hidden gem she has cleaned my house…read morefor years and has never failed to do an amazing job, she is not only trust worthy but does her best every time. If you are looking for a house cleaner who is dependable every time, her team is just the best.

Claudia's housecleaning is super professional! Her team tackles my dusty house outside of town with…read morejoy and lots of energy. I could not do their job by myself and love the results after they leave. I'm so happy to have found her. They are always on time and check in to confirm the day before and schedule my next appointment right away.

Claudia has been providing cleaning services for our short-term rental for three years. She is…read moredependable without exception and consistently does a great job. We've continually receive five star reviews for cleanliness... thanks to Claudia!

A&A has done two separate jobs for my family and I could not recommend them more…read more We used them originally when prepping our home for sale and the level of care they put in was incredible. Our home looked immaculate and was picture-perfect by the time we posted for sale. Additionally we had A&A help with a home move out and they worked with care and precision. They honored quotes and were diligent in communication. I highly recommend the A&A team for any of your needs!

Quality service and excellent customer care! I highly recommend Edward and his team. They are such…read morehard workers who really aim to please.