The staff for the most part are very kind and accommodating. But like most "Rehab" facilities they…read morestruggle. It is hard to hire good staff as and enough staff. They were very kind and helpful to me but I just didn't need to be there. If one has someone they love in a SNF (I know, it's more than a SNF) someone needs to be there with them as much as possible. Like I said, they were very kind and helpful to me. One suggestion though. When the Noc shift went to laugh and yack it up, do it in the break room. About 3 staff were laughing and talking right outside my room at 4:00 AM. But I did receive good care.

What a waste of time. In one week stay, there was one group physical therapy session. Other days…read morenothing except maybe a short walk in the hall. Never consistent on meal time or medication. Lots of extra staff as it appeared to me just wandering around and blocking the hallways. A couple of the staff and the cleaning staff are very good and caring, and a special thank you to them (and I'm sure they know to who I'm referring ). As far as front desk, office staff, PT and medical staff it was a sorry excuse for a rehabilitation facility. The doctors on staff came by the day of admission for short visit and then for about 5 minutes on discharge. I would not recommend this facility to anyone looking for an even average, let alone better or exceptional care facility.

Went in for back pain after backing up into a door knob. They asked me my pain level. I said 7…read moreunless move. Then higher. They took me into the first room . Left me for 3.5 hours. I got proof. It ended up being a cracked rib and bruised kidney. They treated me like I wanted pain meds. And left Me . I left. I'm not an addict. And I won't tolerate that treatment. Do not take your loved ones or children to this place. Looks like normal people Working. But it's not. They judge you and act accordingly. I went to Corvallis and got treatment immediately. Two thumbs down to all in Albany hospital ER. Besides the Girls in triage who were super sweet and funny.

I imagine every hospital in the US has bad reviews. But this one is full of people that don't care…read more You are a number and thats it. There is a dead fly in the freaking.

Best PT I've ever had (& I've had several). Therapist, Jwrry is definitely "hands on" demonstrating…read moredifferent stretches & exercises. He looks to challenge me in the home activities & I appreciate that! Very personable & kind, while maintaining a professional & knowledgeable disposition.

hands on PT.....not just handing you a printout of exercises. they always check in with you at your…read morevisit so they know how your week has gone, problems you may be having, etc.... great, friendly, kind people.

care is not the best, staff is short, they dont like to do anything while you are there to advocate…read morefor your loved one especially when it comes to paper work involving meds. it seems like they just higher any warm body

From a CNA's perspective:…read more This is by far the worst place I have ever been employed. I've seen residents wait for medication for hours, I've seen them be passed over on their shower days or forced into the shower. I've seen them cry in pain when they're meds have been looked over and I've seen residents wait for their call light to be answered for up to an hour. As for employees, I was made to feel like human garbage. I was overloaded with work, having to pick up slack from the shift before me, (which is not irregular in this line of work) but when I couldn't take care of what was left for me from the previous shift, I was threatened with write ups for wanting to get my shift's assignments done. The charge nurses' attitudes were always sour and they thought little of the CNAs that were running their backsides off, constantly behind and overworked. Even certain residents were favored and taken care of more promptly simply because of their threat to the company. I'm sad to say that I left after a month of employment. I truly wanted to prove myself as a newly certified nursing assistant, but my dignity and my sanity were worth more than that. Be warned....reconsider your options if Avamere is ever recommended to you as a place of rehabilitation, or employment. I have worked in multiple facilities as a caregiver for the past 6 years, and I have never worked in such a disorganized building, or under such rude nurses. I have NEVER been so disrespected as a human being.

While in Utah, I paid a daily fee and was able to use the therapy pool at the hospital. I didn't…read moreeven need my doctor's referral, although that would have been easy to get. While at the SPR, I noticed the pool, and inquired whether I would be able to use it. It is only available to use if you're working with a physical therapist. When done with that you're not able to continue using the pool. The heart rehab program at GSH allows you to pay a fee and continue using the facility, even after graduating from the structured therapy. It's a shame an always empty pool, when I have been there, is not available for handicapped people to use with a doctor's referral and a willingness to pay.

Mackenzie has been so great with my baby girl, Jordan. My daughter has had torticollis and high…read moremuscle tone (possible hypertonic) and is a very stiff baby. Jordan has really loosened up and she doesn't seem to have torticollis anymore since starting PT with Mackenzie. Mackenzie is young but really knows what she's talking about and she is great with babies! She has made us really comfortable, even in the midst of a pandemic. We have enjoyed coming to our appointments. Thank you Mackenzie!

I wish it were possible to give zero or negative stars…read more Anyone thinking of moving into Brookdale Geary Street - or any Brookdale property - should first read the Washington Post article that details dangerous staffing conditions as a result of Brookdale's staffing algorithm. The algorithm leaves facilities perennially short-staffed, which is what we have experienced during our loved one's nearly two years at this facility. There are wonderful caregivers, servers, cooks, receptionists, and other staff at this facility. Unfortunately, they usually leave within a few months of hire. They must be worn down by a staffing plan that asks them to do more than is humanly possible to provide the care needed by residents. Many days, you will see temp agency staffers roaming the halls, instead of Brookdale employees. Given the complex needs of residents in Assisted Living facilities, having people who know your loved one and know their needs is so important. In contrast to our appreciation of Brookdale staff, we were consistently frustrated by the rotating door of administrators who provided leadership for the facility . There have been about 7 executive directors or interim directors across two years. These folks would often duck and almost run into their office, rather than talk to residents and loved ones. Even though the care plan detailed how often our loved one's apartment should be cleaned and how often she would get shower help, it was not unusual to go weeks before services were rendered. We would consistently need to 'fill in' for lack of care, which is very different than the pitch they give you ('Wouldn't you like to go back to being a family member, rather than caregiver?' Why, yes, we would. But Brookdale's inability to deliver on contracted services made this impossible.) You can search the facility's history with the state of Oregon. They were recently barred from moving in new residents from late April through early September 2024, because they could not pass state inspections.

If you have other options, do not placed your loved one here…read more We removed my father as soon as possible after he experienced a drastic change in condition days after being admitted. Brookdale could not provide the staffing levels to provide him the care he needed. He was not bathed or groomed and my family had to step in and provide 24/7 1:1 care for him until we informed the Long-Term Care Ombudsman and got licensing involved. This facility cannot provide a safe level of staffing or the bare minimum support for ADLs required by the state. If this is your only option, you must consistently be an advocate for your loved one. Get every decision from them in writing, including changes in care plan. You should receive advance notice of this change in care plan. We did not. Involve the Long-Term Care Ombudsman if they are causing harm and placing your loved one at risk.

Unfortunately I have been coming here for quite some time due to an ongoing work injury. The albany…read moreoffice has gotten a bunch of new support staff who hate to be bothered at work. They all go to lunch at the same time so if your appointment is late morning get ready to be ignored upon exit. They are us rude and unfriendly as could be possible. Today the trip was a whole new level of ridiculousness. Upon entry I was immediately shot dirty looks from both counter people. When one was asked to check me in the looks got worse and I got to wait for her to finish her conversation with two others only to be told I was now too late to be checked in. My appointment was for 0900 I arrived at 0856. First time I've ever been sent away for being early. I do not recommend this facility or any samaritan facility for medical needs.

Disregard the 1 Star...this business gets ZERO STARS. Hands…read morethe WORST drug testing facility I have ever witnessed. Took my wife there for a pre employment drug screen. Arrived at 11am there were 6 people in the lobby. 1 desk receptionist and 2 other workers calling people back. Only 1 of the backroom employees was calling people back, the other was walking around then went to lunch. In fact the entire 1 hour and 55 minutes we were there, yep you read that right 2 FUCKIN HOURS. I witnessed 3 employees leave for lunch. After we arrived around 4-5 other people joined the lobby. It took 1 hour and 45 minutes before they called my wife. 10 minutes to test, then it mercilessly ended 1 hour and 55 minutes later. We've both taken drug tests multiple times over the years the longest I can remember spending doing it? 30-40 minutes, generally drug testing has taken around 15-20 minutes for me. One gentleman who came in after us left after around 45 minutes cause he had to get back to work. The excuse they gave was we arrived around lunchtime and people were going to lunch. Get the fuck outta here, that may be true but if you are a business like this you can stagger the lunches or take them later. You had a full lobby of people sitting in there for 1.5-2 hours per person. I've spent less time in a California DMV. We live in Salem and the employer chose Albany over Corvallis because it was closer. Would have rather driven to Corvallis. If you have a choice of places to go to take your UA? Avoid this place like the Bubonic Plague. You've been warned.