So I think this is a new location for the practice and it's just off 288 and broad street. Parking…read morewas easy and when I walked into th office waiting area they had plexiglass up at the check in areas and seats marked off for social distancing as well as a mask requirement to enter the office. Clean pens vs dirty pen holders and plenty of hand sanitizer were available. I was quickly taken back and seen by my doctor. The whole visit prob took 30 mins or less!

This location is located at The Notch at West Creek. The intersection of Route 288 and Broad St.read more

I've been going here for years and trust the doctors here. They are all easy to work with.read more

I liked them. I saw Rachel and she was great. I used the portal for the concerns I had and I got…read morethe call and my issues were answered.

Dr. Gibson-Neale delivered both of my children and she is the best OB-GYN on the East Coast!! Dr…read more Gibson-Neale is thorough, professional, knowledgeable, and has great attention to detail. When you may be anxious on delivery day; she is calm and ready to bring your little bundle of joy into the world. After having my children; I still go to see her for my yearly check-up's. Dr. Gibson-Neale's staff is also very knowledgeable, considerate and caring. She has the best staff by far. You can trust Dr. Gibson-Neale and her staff to make your pregnancy, due date, as well as, continued OB-GYN health a great experience.

A complete waste of my time. I arrived 15 minutes before my appointment and waited a full 20…read moreminutes after my appointment time. Communication is terrible and they operate like a free clinic. Horrible customer service. They don't even apologize that they're running behind schedule and told me if I wanted to reschedule I'd need to wait over a month. It's disgusting the way they treat their patients and I don't recommend that anyone receives care at this business.

I greatly valued the opportunity to meet with lactation consultant Thais Issa-Weedon at Virginia…read moreWomen's Center. Since I recently had my first baby, I had so much to learn about breastfeeding. Thais provided specific instructions on positioning and gauging whether or not my baby was eating based on watching for her swallows. She also did some weighted feeds so that I could see how much milk my baby was getting. Thais worked with me to create a feeding schedule, which helped my baby gain the appropriate weight. She was patient and understanding about the joys and challenges of being a first-time mom, and she helped me think realistically about how to meet my breastfeeding goals. As a young mom herself, Thais spoke from knowledge and experience. I met with her two times in person and a third time virtually, and I was appreciative of how graciously she answered my many questions!! What a resource for moms! Thank you, Virginia Women's Center, for including Thais on your staff!

I made an appointment to receive personalized care as a post-menopausal woman with concerns about…read moremy well-being. I wasn't listened to, cared about or even given complete information for tests being done. I went back, followed up as asked, then I'm always on hold. "You have a fibroid, everybody has one. Maybe that's what's causing pain..." I'll stick with my GP.

This was my first time at this location. I had previously gone to the Short Pump office, but the…read moredoctor I had been seeing left the practice so an appointment was set up for me with Dr. Naimi. The outside of the building didn't look as nice as the Short Pump location, but it was very similar on the inside. I like that I can get my mammogram and have my doctor appointment in the same location. I cannot say enough good things about Dr. Naimi. She had a fantastic bedside manner and her exam was very thorough. She also took the time to discuss my family history and made recommendations for additional treatment. If you are looking for a doctor in the area, I'd highly recommend her.

my partner came back crying after a visit with Leigh B. Lewis. No bedside manner at all, made an…read morealready traumatizing experience so much worse

I made my first appointment with this office because they were in-network with my insurance but…read morealso for their reviews. I am extremely upset that my experience at this office was absolutely horrible, and I will not be returning. I have never felt more like a number than right now. The lack of care is extremely disappointing. I had a procedure in this office; again, I went here because they were listed as in my network. To my surprise, this office uses a different lab and sent it to a separate Doctor to review my results. Now this Doctor who I have not seen and did not know about was not in-network with my insurance. Now I have received a $530 bill in the middle of a pandemic and no explanation as to why it was sent to someone my insurance didn't cover. The receptionist handled my phone call poorly, told me I needed to speak to billing. I asked her why I would talk to them when it was their office that failed. She then placed me on hold without telling me, which I was stuck on for 15 minutes, just to be told, "Well, did you ask what lab they were sending it to?" I am a new patient, and I assumed that this was taken care of in their office, with their lab with the Doctor that I had been seeing. If they had cared, they would have taken a better look at my insurance and sent it to the correct one since there are apparently multiple. The receptionist was busy trying to rush me off the phone at this point and told me I would receive a call from a manager and no surprise to me I have not heard from anyone. Another note I would like to make, they made a surgical appointment for me without my consent, not even a phone call other than the one I got to "confirm" the surgery. Fixing that was a nightmare because of their hours, not being able to leave a voicemail, and no email. Never have I been to an office where they just make your appointment for you without calling/asking what your schedule is, especially for surgery! I understand I am just one patient out of the many they see, but this is unacceptable. I want to stress that anyone thinking of making an appointment even though it says they are in your network make sure you ask the "correct" questions.

Amazing service so far going to deliver my baby here! Just moved from Hawaii, everyone is so…read morefriendly great hospital so far!

The communication on this office is horrible. Doctors don't look at your chart. Phone hold times…read moreare very long. Doctor care Is okay, nothing special. I received a request for a google review before I ever received a call to see how I was doing after experiencing a traumatic miscarriage. Some nurses are better than others.

They didn't take my concern for spotting during pregnancy seriously and just shooed me away. I…read morecalled on a Monday and wasn't able to get blood work done for a hcG level test on Thursday due to the holidays. Sure enough my hcG level of 208 from Tuesday (when I did LabCorp ondemand) went all the way down to a 48, so more than likely I am suffering a miscarriage. If only they let me get blood work done when I called at first, they would've caught the potential miscarriage early...

Being diagnosed with a BRCA1 gene mutation in my 20s was overwhelming enough -- but going into…read moresurgical menopause at just 30 years old felt like another life-altering blow. I honestly didn't know what to expect or how I'd manage the sudden, intense symptoms. Thankfully, I found Dr. Nathan Guerette. From the very first appointment, Dr. Guerette made me feel heard -- truly heard. He didn't rush me, dismiss my concerns, or treat me like I was just another patient on a schedule. He took the time to explain what was happening with my body, helped me understand the long-term impacts of early menopause, and most importantly, reassured me that I didn't have to suffer through it. What sets Dr. Guerette apart is his incredible bedside manner. There's a calmness and compassion in the way he speaks that immediately puts you at ease. He listened without judgment, validated my experience, and worked with me to find a solution tailored to my needs -- not a one-size-fits-all plan. That solution came in the form of biosynthetic hormone pellet implants, and let me tell you: they have been transformational. Within weeks of receiving the pellets, I noticed a huge reduction in hot flashes, night sweats, brain fog, and the emotional rollercoaster I had been riding. I finally started to feel like myself again -- not just surviving, but living. I'm so grateful to Dr. Guerette for his expertise, empathy, and unwavering support through one of the most challenging transitions of my life. If you're facing something similar -- BRCA1, early menopause, hormone disruption -- don't wait or try to tough it out alone. Go see Dr. Guerette. He listens. He cares. And he knows how to help.

The care that I received at that the Intimate Wellness Institute of Virginia was excellent. I can…read moretalk with the staff and they will listen to my heath concerns.The office experience is wonderful and they don't rush you at the front desk. Overall, my experience today was fantastic.

Wont return calls-…read more Begged for an MRI my whole pregnancy. Emergency visits, ER visits, etc. Brushed off. TUMOR IN MY SPINAL CORD THAT CAUSED ME A SPINAL CORD INJURY because they wrote me off and told me to use a heating pad. NO DOCTOR SHOWED UP FOR MY DELIVERY. but I owe thousands for NEGLIGENT prenatal care and for a delivery that DIDNT HAPPEN.

I've been with them for a year and will be finding a new group due to their communication issues…read more Their communication systems are clunky and disjointed. There are numerous portals and messaging platforms and nothing feels integrated. I had a pretty urgent question pertaining to a scheduled MRI that took almost a week to even get a response despite multiple calls. In order to get in touch with someone you have to speak to a random nurse (not your Drs nurse) who then forwards your message on to someone else. After several days of non-response, you call back and are told "your message is still pending". They need to switch to Mychart so the experience for the patient is all in one place and there are messaging options that let you reach out directly to the provider you need to speak with. My provider was great when I was in the office for my appointment but outside of that, I felt like I was chasing information. Not much peace of mind that I'm in good hands.

You are in charge of your body and decisions with Dr Lawson. She will guide you through everything…read moreand find what works best for you. The best gynecologist I have ever seen and has continuously helped me in many ways. The office is super clean and nurses are very friendly.

From the owner: Dr. Kristen Lewis is an OB/GYN at Virginia Physicians for Women. Her areas of expertise are first…read moretime visits, contraception and family planning, low intervention obstetric care, minimally invasive gynecologic surgery, and health care maintenance. Dr. Lewis sees patients at VPFW's Koger Center and Prince George offices and delivers babies at Johnston Willis Hospital. She performs procedures at Johnston Willis Hospital and the Surgery Center at Virginia Physicians for Women.