Our experience with Peace of Mind Property Management has been extremely disappointing. From the…read morebeginning, the property was not properly prepared for move-in. There were multiple issues that should have been addressed before anyone was allowed to occupy the home. Over the course of our lease, we repeatedly reported concerns and worked through their maintenance process. Unfortunately, most situations turned into long delays, repeated visits with no resolution, or vendors being sent out without clear direction. It often felt like time was being wasted rather than problems actually being fixed. Communication was inconsistent, and we frequently had to follow up multiple times just to get updates. In several cases, issues that were previously identified were never fully addressed, and we were left dealing with the same problems again and again. What stood out the most was the lack of accountability. Instead of resolving ongoing concerns, responses often shifted responsibility or minimized the situation. After months of trying to work through everything the proper way, it became clear that getting real solutions was not a priority. We understand that property management can be complex, but tenants should not have to spend this much time chasing basic follow-through. Based on our experience, we would not recommend this company.

I am writing this review in response to the answer I received from "Peace of Mind" Property…read moreManagement. When I called to voice concerns, I was told, "you're law enforcement, you should've known better before moving to this area." That response alone should tell you how resident concerns are handled. Because I "didn't know better," I now feel it's my responsibility to inform potential residents about the ongoing issues at this property. I also want to make it clear: I am not affiliated with this property in any official capacity. I simply live here. I am not a courtesy officer, I do not respond to calls for service here, and I am not responsible for deterring crime--despite being used as a selling point to make others feel safer because of my marked patrol unit. Area Issues While the townhomes themselves look nice, the surrounding area is a major problem. Directly across the street is a warehouse (Taprite) that operates 24/7. Throughout the night you will hear:     *    Semi-trucks arriving and departing     *    Loading ramps slamming     *    Forklifts operating with constant loud beeping Behind the property, there is also a bar and a bingo hall, which results in constant late-night noise, music, and activity. Safety Concerns The most serious issue is safety. There is a large homeless presence in the wooded area near Van Cleave and Northwestern. This is not occasional--this is ongoing.     *    Gunshots can regularly be heard coming from the wooded area     *    SAPD has responded with K9 units after reported shootings     *    It has been confirmed that individuals in that area possess firearms This creates a real concern about stray rounds and overall safety for residents and their families. Homeless individuals frequently enter the property and:     *    Check car door handles     *    Look into vehicles     *    Steal packages     *    Use exterior outlets and water from residents' homes Personal Incidents There have been multiple direct incidents, including:     *    A woman ringing my doorbell at 3 AM asking for a phone after a drug-related altercation     *    Individuals setting up tents directly next to the property     *    A person attempting to sell what appeared to be stolen merchandise, then becoming aggressive when asked to leave     *    A violent incident where a man dragged a woman into a wooded area in broad daylight     *    My marked patrol vehicle being vandalized by a known offender While law enforcement has responded to several of these situations, the frequency of these incidents is extremely concerning. Lease Issue I originally believed I signed a one-year lease ending in December 2025. When I prepared to move, I was informed it was actually a two-year lease ending December 2026. Management claimed I requested this via text, which is not accurate. I have retained all communication and offered to provide proof, but received no response. As a result, I am now stuck in a lease I did not intend to sign. Final Thoughts Please read your lease agreements carefully. Based on my experience, resident concerns are dismissed, safety issues are ongoing, and management accountability is lacking. I would strongly encourage anyone considering this property to do thorough research before signing. I trusted this company, and I regret it. I don't want others to end up in the same situation.

I guarantee you will make an excellent decision to contract Realtors Vicki and Wade Collier for…read moreyour real estate needs. Vicki and Wade successfully and without complications sold a property for our family. Most recently, Vicki worked to walk me through the sell of my San Antonio house. She went above and beyond my expectations to sell my house. I credit Vicki's real estate expertise and sold the house in 23 days at a full price offer. I rate five stars for Vicki and Wade's quality of service.

Vickie recently sold two unique 'difficult to sell' properties for me. She was professional and…read morecommunicated very well. You can't go wrong having Vickie as your realtor.

Caroline is a fantastic seller's agent! She excels at data analytics! She was able to help us…read moreprice our house competitively, prepare it for placement on the MLS effectively, advertise it broadly, and get the house sold within 60 days of listing it, which was our goal! Caroline communicated clearly and consistently with us from start to finish. She is always professional and kind. We highly recommend her!

Caroline is more than a friend she's a consummate professional. Caroline has mastered the art of…read morecustomer service and values each and every engagement. She is responsive, obliging and kind. We appreciate her help and assistance each and every time.

REY VASQUEZ was incredible!! You must ask for Rey! He was an unbelievable communicator, he was…read moreresponsive, understanding to our needs, truly understands the market, and was a top-notch negotiator. He was honest about the whole process and made sure we were informed every step of the way! Again, you MUST use Rey!! Can I give 10 stars??

Chris Adame with Tom White Group sold my house very quickly and for a great price! He really went…read moreabove and beyond and facilitated staging and open house exhibits. I moved out of the region before the closing, and I felt like I had somebody trustworthy looking out for me in SA. Tom himself is a great guy to deal with as well and his office support staff were right on top of things. Highly recommended!

really great and friendly she always got back to me in a…read moretimely manner was fun to talk to and always checked up on me would highly recommend her

From the owner: Buying or selling a home doesn’t have to feel overwhelming, and with the right Realtor, it…read moreshouldn’t. I’m Kassie Johnson, a San Antonio REALTOR who believes real estate should feel clear, personal, and stress-free. What sets me apart is my hands-on approach and genuine care for my clients. I take the time to listen, educate, and guide you so you feel confident making decisions — not pressured into them. Whether you’re a first-time buyer, relocating, navigating a PCS move, or making a local transition, I focus on creating a smooth, well-communicated experience from start to finish. I’m known for strong communication, attention to detail, and always advocating for my clients’ best interests. No cookie-cutter strategies here — every client, goal, and timeline is different. When you work with me, you’re not just getting a Realtor, you’re getting a trusted guide who’s in your corner before, during, and long after closing day.

Updated for owner feedback: Attempted to sell home with Betsy, the selling agent for this agency,…read moreand would not recommend it. The agency took many days to respond when we expressed we would use them for a decent listing. Once we received the listing agreement their exclusivity clause was for 6 months, almost double standard. They also advertise to include staging but add a special provision that would allow them to have you pay for it and photography. Communication is a huge issue here. In an attempt to inform me they would not do a shorter exclusivity, they failed to include me on the email. Worse, they misspelleo my wife's name. Not the attention to detail you want when someone is handling legal contracts. Don't get scammed by Schramme. Owner responded to google review with false information trying to discredit previous review. Their company never discussed buying commission during our meeting. Another thing overlooked. Additional updates based on owner feedback: owner is discrediting a valid review. She speaks of being unable to reach me; however, the only time I did not respond was when her husband harassed my wife and I by calling 9 times in a row while we were at a doctors appointment. He later insulted me saying I was too upset to talk. This is not a good company and it took them over a year to respond to an accurate criticism. Save yourself and don't list with them.

Trisha is simply the best in San Antonio, when it comes to buying or selling a home. From a…read morerecommendation I enlisted the help of Team Kristen Schramme (Keller Williams Legacy) mainly Trisha (Main Agent) along with Maddie (Listing Coordinator) and Trinity (Transaction Manager) to sell my home in Alamo Heights. At first, I was a little worried in regards to the various lines of communication when Trisha told me that I was getting a whole team to help me with the selling process but in the end, it made things so much easier! Overall, she made the whole process simple, quick, and efficient. She had everything arranged in advance to include coordinating with the stager and photographer to get our house up and listed. She promoted our house on the various platforms and ensured our open house was a success. In the end Trisha and her team were able to get an above listing price offer within four days of being on the market. Though, her expertise did not stop after we received an offer. She then used her contacts and connections to find various contractors to service and repair any buyer requested service. My wife and I barely had to do anything as Trisha and her team always had an answer and a solution to every step along the process of selling our home. It goes without saying that I highly recommend Trisha, Maddie, and Trinity, all part of Team Kristen Schramme!