Best travel agency I've ever used. They made it simple, affordable, and customer service like…read moreI've never had. Will use always.

From the owner: We try an give our clients what they're looking for with their travel, and answer all questions We…read moredo our research thoroughly for them, to ensure the best vacation experience possible. We absolutely love people & travel, we want to see you on the beaches of the world. Oneluvtravel

As a person that loves to travel a few times a year, but not really into the searching, I love…read moreusing Charlene's expertise at Cruise Planners. She has planned all-inclusive resorts, group cruises, and even weekend get-a-ways for me, my family, and friends. Never seems to disappoint with location and our places to stay. I highly recommend using her services for any type of travel you are looking to do in the future. Thank you for all your selections and bookings for me!!

From the owner: Contact Charlene Garcia to help you discover exciting adventures around the world. Since 2012…read moreCharlene has been planning family vacations, group vacations, destination weddings, honeymoons, cruises, and land tours. From weekend getaways to all inclusive vacations, Charlene specializes in all types of travel and will create an unforgettable vacation just for you."

By far the worst travel service I've used before. Two girls sending conflicting information by…read moreemail in terms of rates - but at the end the price doubles. Then they told us that it was "their mistake" but that's just too bad, they won't honor the prices they quoted. Pushing my group to another hotel since we had all booked flight already and it was too late to cancel.... They should close down... wow

Paula did such a wonderful job for our vacation to Mauna Kea! Everything was scheduled and ready…read morefor us when we arrived. Such a great experience without doing any of the work! She gave us suggestions for things to do and even booked it all! Our previous trip to Maui that Paula booked was equally as wonderful! She's very polite and professional and accessible for all our questions.

As usual, I visited a cold weather city where the touristy boat rides and other tours don't start…read moreuntil Memorial Day, so after googling around for something that might go somewhere, I found Arkansas Destinations. This is an all around travel management company that offers transportation, tours, wedding and event planning. Normally, they work with large groups that come into Little Rock for conventions, marathons or large events but Arkansas Destinations also offers small group bookings. They accommodated me--a solo traveler--by arranging an outing out to Hot Springs and back which included a small Little Rock historical tour. My tour guide was local travel agent Felicia Moore, who was very knowledgeable about the area and did a great tour. AD has a website that lists the many interesting tours they feature such as Garden Tours, Historic Homes, African-American History, Plantation Tours and Clinton Library excursions. AD goes out to Oaklawn Casino in Hot Springs, to wineries, Caverns and Passion Plays. They have a trolley they use for weddings, events & tours. They are an excellent hospitality company to utilize to enhance any visit to Little Rock with their stimulating offerings of fun, yet educational things to do. 5 YELP STARS.

We contracted with AR destinations for shuttle service between Hilton Garden Inn West Little Rock…read moreand Cold Springs Events in Paron, AR for our daughter's wedding. The bus arrived with our guests in time (but later than the expected time) for the wedding, but the return service was not what we agreed upon. There were to be 3 return pick up times: 8:00, 9:00 and 10:00 pm. The bus left Cold Springs sometime after 8:30 and did not return until 10:00, leaving many of our guests stranded and waiting for the return ride (9:00) for over an hour. When it finally did arrive, the bus ended up overcrowded (people standing in the aisle) and the air conditioning did not work. Several guests commented that the bus swerved around the road and one guest politely asked the driver to stay on the right side of the road. One guest suggested that the driver was not comfortable driving such a larger vehicle. Fortunately, our guests were safely delivered to the hotel, but the ride was more than frightening for many of them. We were disappointed in this service, for which we paid over $1,000. We would not recommend them to future brides.

First all, in the picture below, you see I put this on here last year, no response and no response…read morepersonally, but you guys keep sending me emails for new trips????? Next, I'm a HUGE influencer on Instagram with almost a million followers for traveling though, to be nice, I haven't posted this company on there, I don't know why but... Luxelife9 on Instagram My review-So, we paid Kathy Primm, with Sue Smith, $30k for our trip to Italy/France, this did not include food, tips etc, just hotels, driver, tours. I didn't question the prices as I trusted her like I trusted her on our Turks n Caicos trip which was $13/14k, $13/14 thousand dollars for the week! End of day, we were never told how she makes her money...being she takes up the prices for her commissions! Very shady!!!!!! I'm not happy at ALL with the outcome of my email with them!!!! It's like, they see someone with money and they go for the gold! If she had a few, like a good specialist, she should of been upfront but obviously when it's commissions, she does what she wants to get the most money without telling you! Our hotels even told us what she does and we checked everything!!! They were right on how she got paid! Had they not been honest with us, we'd never of known how awful we'd been taken advantage of! This is the email I sent to Kathy.... So, of course we loved just being in Italy and France, who wouldn't? However, we had several issues and are just really not happy at all with them. These are not in order, just issues we had. 1. We did not get our suite we were promised in Paris with the Eiffel Tower view. We also have pics of messages between them and you or who helped you and Eiffel Tower view was never even discussed. After letting you know, you should of done whatever it took to get us in, you had the whole day so we could get in the one opening the next morning. Problem is, I KNEW we wouldn't have it, I FELT it, that's why I kept saying we weren't paying til we knew it was all first class flights, 5 star hotels and Eiffel Tower view! Only reason I allowed the payment was because you said it was! 2. You told us when I asked in email all hotels were 5 star hotels. They were NOT 5 star hotels, we paid 10x what they were going for online, the hotels even told us this is where you jumped up on prices and made commission on us not realizing what was going on. Very unhappy! Our hotel in Rome was terrible! We paid over $1000 a night in $200 rooms!!!!! This is OUTRAGEOUS!!!!!! 3. Transfers-when we were being transferred from train to boat in Florence, the transfer person would NOT help with luggage and thought we were crazy for thinking they'd help with luggage! Very rude! Iv no idea what we paid for! I even posted about them on their page on fb! Then this person got on our boat for a free ride back after arguing with me!!!! 4. Person in Paris never showed up for the Eiffel Tower tour, we had to call several different people to even get help taken 1.5 hours!!!! Then, once we got tickets to dinner ourselves, we were given a menu that had been picked for us and we don't eat the things that were on it! They said they sent you a list to give us to choose from but said if we didn't know about it, you must of just chose for us! In order to get a regular menu, they charged us $60 something dollars on top of the $300 something we already paid and with NO TOUR!!!!! We did NOT see the Eiffel tower past the 2nd level and we basically lost a day in Paris from arguing about our room, changing rooms, and the whole issue with Eiffel Tower!!!!!!!!! We LOST a day!!!!!!! $30k trip and we lost a freakin day!!!! That's a huge issue!!!!!!! That's like $2307 a day! 4. Our plane tickets were NOT first class!!!!!! $12 thousand and something for supposed first class tickets and you said they were first class, they were not! We were not allowed access on first class in Paris. 5. Our train was not first class, first class got wine etc, we got cokes! So, we are all for your commission on things but you should be upfront on what is going on, whether you a few is added or what. We feel, well obviously you charged prices way on top of rooms and I'm not sure what happened with flight or trains. I want money put back on our credit card our vouchers because this was awful!!!!!! Manager at one hotel told us to look up prices and showed us what we wanted you'd really be paying had you given us true prices! We trusted you and this company just like we did with Turks and Caicos and as much as we paid for Turks, we feel you did the same on that! I hope we can come to some agreement because I'm about to really loud with this if we don't! I hate to be rude but that's a lot of money to get screwed out of! Just because people gave money, doesn't mean they want to give it away!

Called and left message. No response. I called again and they were busy and couldn't connect with…read morethem on a time to talk about trip. I'll be calling another agency.