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    Santa Fe Properties

    3.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Santa Fe Properties

    Commercial real estate

    Buyer's agent

    Listing agent

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    Barker Realty

    Barker Realty

    (15 reviews)

    When my partner and I were looking to sell our single-family house in Santa Fe this summer, we…read moreimmediately thought of reaching out to the Realtor who helped us buy the very same house in 2021. Our experience working with her to purchase the property was excellent, and we had no hesitation in working with her again. However, our experience with selling our house could not have been any more different from what it was when we bought it: it was unpleasant, uncomfortable, and demoralizing. I want to acknowledge that the housing market shifted quite a bit in Santa Fe after the federal administration change earlier this year. I do not fault our Realtor for that reality, which led us to have to lower the price of our house significantly to meet the demand in the local market. However, our Realtor seemed more interested in appeasing the buyers of our house than supporting and advocating for us as her actual clients. To start, the "professional" photographs of our house were bad. They were so bad that we could have easily gotten better ones on our smartphones. When my partner tried to raise this point, she was gaslit and told that the pictures were fine. She also said that they were not even partially responsible for the slower activity in the house. The ironic part was that we knew this was wrong because we were actively buying a house at the same time. Next, our Realtor was repeatedly condescending toward my partner, which did not occur the first time we worked with her. She also induced multiple panic attacks with her unwarranted catastrophizing, unsupportive approach to communicating the buyers' questions to us, and lack of advising when her expert opinion was sought. It made the whole experience way more stressful than it should have been. Further, our Realtor stated quite defensively that she would "earn [her] keep" during contracts and negotiations when we first met in her office. We never even questioned that, so it was very odd to hear that. However, I would argue that she did not earn her keep since her only "strategy" was giving the buyers more and more money. She never attempted to help us with other types of concessions or strategies to drive interest in our house and protect our bottom line as we moved into buying our next property, which was critical for an appraisal waiver we had to maintain. We suspect that we were treated this way because our house was not worth very much in the Santa Fe market (~$400,000 vs. a median price of $850,000). However, when selling agents charge a 3% commission on the property's price, I expect much more than what we received. Let's face it: most real estate legal documents consist of boilerplate. What makes a Realtor or real estate agent valuable is their expert advice and advocacy for what matters most to their clients. When that is absent, that person becomes much more of a liability than an asset to these transactions. The only reason the rating is not 1 star is that we did ultimately sell our home on time. However, this was with huge tradeoffs, including losing a lot of money we probably did not need to lose on the deal.

    We could not be happier to have found Barker Realty and specifically Stephanie Duran (at the advice…read moreof Yelp reviews we read while looking for an agent!). House hunting is a stressful ordeal, no matter what HGTV would have us all believe, and having a great realtor on your side makes ALL the difference. Stephanie was awesome: honest, on top of the details, fun to spend time with, and quick to "get" us and what we were looking for. She immediately pinpointed specific areas she knew would be a good fit and had really valuable insights--not just knowledge--about different neighborhoods in the Santa Fe area. She found us some great pocket listings, and she and Juli (her fantastic assistant) even Facetimed with us to show us listings that caught our interest online (since we were looking from out of state). We initially made an offer on a house that turned out to have some non-negotiable issues during the inspection, and Stephanie was a total professional about processing the termination quickly and going to bat for us over a slight hiccup in closing things out. When we finally found the right house, Stephanie was on her way home from vacation, but she put an offer together for us in a matter of hours--from the airport. Throughout the homebuying process, she was wonderful about proactively getting repair bids, recommending reliable contractors, and going the extra-extra mile anytime we needed her. In our interactions with other listing agents and our home inspector, it was clear that she is a highly respected and regarded real estate professional in Santa Fe, yet she's super approachable, has a great sense of humor, and gives off zero sales-y or pretentious vibes. We felt 100% confident that she absolutely had our best interests at heart. It's also worth mentioning that everyone else we dealt with at Barker was lovely too, and the communication from the entire team was on point throughout the process. We'd work with Stephanie--and Barker--again in a heartbeat. You should too!

    Santa Fe Properties - realestateagents - Updated May 2026

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