Diane's expertise and knowledge run deep. Best hydrafacial ever!…read more Her experience really shines through everything she does. Highly recommend!

Professional and friendly with excellent technique for hair removal. Very clean facility and strict…read morehygiene protocols are followed. Olga and Jehnifer are excellent estheticians!

I just had a Brazilian with Ruth after AN ENTIRE YEAR since my last one (thanks, COVID, you…read morebastard). I'd been trimming in that year but needed a wax for an upcoming beach trip. Ruth did an AMAZING job. I was expecting REAL PAIN after a year but she did the wax in such a way that it was more than bearable. I'll definitely be back to see her!

Great service friendly staff. Making appointment is easy and I love their membership options.read more

I have always gone to Brazilian Wax by Andreia and decided to visit this location. It is always…read moreeasy to call and make an appt or online. They will send you a reminder text day before. When you arrive, just sign in and they bring me right back. I had Jessica L. for my wax and she was great. She's quiet and deficit. I was in and out 15 mins. Everything is clean and plenty of hand sanitizers around. They do prefer cash tips and have cash app and Venmo option too. I will start visiting this location more since it's otw to my work.

I've been going here for years about once every 4-6 weeks, and don't plan on changing that any time…read moresoon!! I never have any issues scheduling services, and you can always request a specific esthetician and try to get on their schedule if it works with yours. I think they also take walk ins if you are spontaneous like that, but I have always scheduled my appointments ahead of time. I want to give a special shoutout to Jo and Luci who I always try to see because they are simply the best! The lobby and service rooms are so clean and organized, and I love the authentic, high quality wax they use. My skin has never had a bad reaction to it.

This Buford Location is next-door to the Navy Federal Credit Union…read more They are open early on Saturdays - 8:30 AM which is perfect for me. The ladies in there are professional, gentle, and know what they're doing. Yes, it is pricey, but like I said, they know what they are doing. The service is consistent with all the other EU Wax locations around the country that I visited.

Deciding to put my review here as the email I sent to guest services was replied with a link to…read moresend via their website which has yet to have a reply: My appointment was scheduled for 8.2 at 11:45 a.m., and I arrived around 11:30 a.m. I checked in with the receptionist and let her know I understood I was early, so I would wait outside directly in front of the store. When I came back inside at 11:44 a.m., I was informed that the wax specialist was running about 15 minutes behind. I asked if another specialist was available and was told that the other employee had called out, leaving only one wax specialist working that day. This information should have been communicated before my appointment or, at the very least, when I checked in early so I could have decided whether to wait or reschedule. Instead, I waited over 20 minutes before asking for another update. The receptionist apologized and said she wasn't sure what was happening. I explained that I could wait another five minutes, but then I would have to leave to pick up my daughter. A few minutes later, she told me she didn't expect the specialist to be available anytime soon as she had t even heard paper from the wax room that was being used and apologized again. She also offered to have the manager place a $20 credit on my account (didn't happen). I appreciate the receptionist's kindness and the thought of that gesture, as the delay was not her fault. However, the situation could have been handled much better. Everyone's time is valuable, and with my busy schedule, I intentionally arrived early out of consideration for both your staff and my appointment. Unfortunately, this is not an isolated experience. A couple of months ago, when I checked in, the reception area smelled strongly of marijuana. I had continued coming to this location because of the professionalism of my previous wax specialist, but she has since left to another location. Against my better judgment, I returned, and this experience has reinforced my concerns. I hope you will take this feedback seriously. Delays happen, but communication, professionalism, and respect for clients' time are what define a positive customer experience. I encourage you to evaluate the standards and customer service at this location so it better reflects your brand.

New place - Rio Body Wax…read more Prompt Service, reasonably priced, exceptional professional. Will repeat and highly recommend.

Very kind staff. Small but clean & great space. Smooth and easy wax. Definitely going back :)read more

Got my eyebrows threaded and they look amazing!!!! Zara (not sure if that's spelled correctly but…read morenonetheless) was super gentle and had a great vibe so I felt comfortable and content. I hadn't ever gotten them threaded before so I was scared lol but she killed it and her fellow coworker was very nice as well!

Taking off 2 stars as their quality standards have gone downhill. The thread they used in the last…read more2 sessions were horrible, causing extreme pain to everyone, including me. I saw a lady wincing with every single turn of threading that it got too painful to watch. They rush the customers when it gets busy.

Love this place!! This has become a routine when I come to this area to get my vehicle serviced at…read moreNalley Toyota. Toyota provides a courtesy shuttle powered by Lyft that will drop-off and pick-up anywhere that's in close proximity of their location. So I make it a whole "self care" day. And I'm always taken care of in a timely manner whether I call ahead to make an appointment or walk-in! Either way, it kills the wait time of getting my vehicle serviced. Thanks to Ms. Iva at Brazilian Wax in Alpharetta. I'll keep coming back as long as she's around! She's the BEST and pays attention to detail. She truly cares and loves to make you look beautiful! Like that is her thing!!

I'm a guy that comes here for one basic service: ear waxing…read more As I continue to move deeper into middle age and have to deal with things like ear hair (yecch), I'm more and more in need of this grooming service that can be rather painful if not performed by a skilled professional. Fortunately, this place always gets me in and out quickly, and with minimal pain. It's easy to book appointments online, and I never have to wait for my scheduled time.

I've been going to Jhess for years now, and I'd never switch up. So proud of her and all of her…read moreaccomplishments. I cannot wait to be apart of her continued success.

Jhessica is best esthetician I have ever been to. She is professional, experienced, caring,…read moreknowledgeable, and thorough. She is patient, detailed, and understanding. I highly recommend her to both male and female clients. Frank Y.

My wife and I have been enjoying the services of your organization Sweet Peach @ John's Creek and…read moreFelicia's amazing service for approximately the past few years. Is an amazing local place, is a convenience location for us, and their beautiful staff make our visit a pleasure! But the best of all is, their customer service. We experience an amazing customer service by Felicia every time we go to the salon. She is an outstanding representative of what customer service should be in any organization! She is always super patient, more than willing to share her knowledge to answer all my questions and supper attentive in making us feel very comfortable through our appointments. She is always very communicative, attentive and true professional. Best of all, she doesn't try to push anything on us that we do not need. I'm very pleased with Felicia's high performance customer service, the speed that she demonstrates and how pleasant her communication is throughout our interactions. She is just an amazing employee and customer service representative, dignify of representing your Organization.

I've been coming to sweet peach for 3 years, and this location for one year after moving to the…read morearea. I've had a few bad experiences with other wax chains, but once you try Sweet Peach you're guaranteed to be a loyal customer. Their wax is super gentle compared to anywhere else. Also, the environment is clean, warm, and welcoming, and Candy is super bubbly and friendly. Candy finished my Brazilian and underarms in a pain free 20 minutes and left no hairs. If you're looking for expert waxing I'd reccomend her at this location!

From the moment I walked into the building, the entire experience felt really special and curated…read more There was so much care and genuine thoughtfulness with how each of the employees interacted with me. The interior was calming and they had cold water, drinks, and an assortment of snacks for customers to enjoy. The deep tissue massage itself was so phenomenal. My upper back is in shambles because I work at a desk 8-10 hours a day. Zhennette explained whah she was doing at each step of the way and continually checked in to make sure that I was okay and wasn't feeling too much pain. Overall, this was a fantastic experience and I am looking forward to coming back. :)

My experiences at Woodhouse Spa Avalon have been somewhat disappointing…read more During my most recent visit, the facial itself was average. However, what concerned me most was what happened afterward. After completing my facial, the esthetician, Mimi, left the treatment room to allow me to get dressed. When she stepped out, she also went to get me a mimosa, but when she returned, she unexpectedly opened the door without knocking, nor announcing herself, or waiting for me to indicate that I was ready. I was still undressed and had not yet put my robe back on. Startled, I quickly told her that I would be right out. I felt that my privacy was violated. The esthetician, Mimi, knew I was in the process of getting dressed, so I don't understand why she would enter the room without any warning. I found this disrespectful and uncomfortable, as though I wasn't being afforded the basic privacy and courtesy that an adult guest should expect. During a previous visit, while relaxing in the Quiet Room after my treatment, I requested another glass of wine. An employee abruptly snapped at me, "Well, how many have you had?" in a sharp, nasty, and accusatory tone, with a frown on her face, as though she were angry with me. Her delivery felt unnecessarily aggressive and condescending, as though I were a child being scolded for simply asking for another drink. I responded that I had only had one glass. Rather than explaining why she was questioning me, she walked away without any explanation. When she returned, I asked her why she had questioned me about how many drinks I had consumed. Only then did she explain that there was a two-glass limit, which I had no issue with. My concern was the disrespectful manner in which she addressed me. Rather than simply explaining the policy courteously, she made me feel as though I had done something wrong by asking. The interaction was unpleasant and detracted from the peaceful, relaxing experience I had just paid to enjoy. I enjoy the spa's atmosphere, but these experiences have made me hesitant to recommend this location. I believe greater attention to customer service, professionalism, and guest privacy would improve the overall experience.