I Had a tooth infection and needed to get a ride 5 miles away with one day notice. SV said I needed to give them 3. I called back to my dentist and got an appointment for the next day and then explained to SV that they would either give me a tomorrow or I would go to the er for antibiotics and charge them for the trip. Then, they decided that 2 days was enough never mind that I have to suffer with an infection for another day. I would characterize them as inflexible. read more