Facility is great. I highly recommend their climate controlled units. However, the owner is…read morecompletely unreasonable. Old management apparently made promises she couldn't keep and was fired because of it. New management runs everything by the owner, which is fine. However, the owner wouldn't budge on a late fee for a month we were told we wouldn't have to pay for, seeing as our stuff would only be in storage for a week. We had no problem paying for the storage unit, despite being told we wouldn't have to pay for an additional 8 days, but we didn't want to pay a late fee on top of it. The owner would not take away the late fee. Because of the unwillingness to work with customers, if you can find another place to store items, do so. If not, get everything in writing.

On June, 23rd 2025, Sandhills Moving & Storage delivered our household goods after they had…read more been stored for two years in the company's climate-controlled facility while our house was undergoing renovations. Prior to storage, we elected full coverage insurance and were assured that the company had extensive experience handling and storing antique and high-value furniture for our sizable amount of belongings in a 6k square foot home. Upon delivery, we discovered that the majority of our items were severely broken or damaged, and nearly all were affected by what appeared to be mold or mildew. Moisture readings on our antique furniture measured approximately 60%, and in some cases, moving blankets had adhered to the surfaces. All of this damage was witnessed and assessed by not only their moving team but a manager they sent out to our home the following day who was in complete shock at the staggering amount of damage. After Sandhills filed our insurance claim, for our elected full insurance, we learned from the insurance carrier that the required paperwork was not fulfilled by Sandhills despite being required under their own policy. This administrative oversight voided our full coverage protection and reduced our compensation to $2.50 per pound, which is far below the replacement value of the affected items. When we initially raised this issue, a manager, Pat, assured us it would be corrected, but subsequent calls were not returned, and our attempts to follow up have been unsuccessful. Pat refuses to speak to us and the secretary hung up on us. All of these conversations have been recorded and we have proof of all statements made by the insurance, Sandhills, their movers, managers, and any/all parties involved because NC is a one party consent to record. My husband and I are both 100% disabled Army veterans with four children, one of whom has a severe disability and Sandhills was abundantly aware of this. Following the delivery, our family has experienced health issues consistent with mold exposure. A licensed mold specialist advised us to seal off all affected items to prevent contamination of our newly renovated home, leaving a significant amount of our belongings to include all major furniture such as living room furniture, bedroom sets, mattresses, and dining room furniture unusable. This situation has caused substantial financial, logistical, emotional, and health challenges for our family. While we understand that mistakes can occur, we are shocked that there has been no meaningful resolution or constructive communication to address the matter and ZERO accountability. I tried to contact the owner Jason Birdsall via phone, email, and his Facebook with no response. We hope that by sharing our experience, others will have the information needed to make an informed decision to look elsewhere during a move or storage need. We are now being forced to pay for a lawyer to seek legal representation in this matter. No family should ever have to suffer like this.

We used them for a third time and they ruined about $10k worth of furniture. Processed the claim…read moreand didn't even get $1k back!

We stored our daughter's items from college over the summer and some personal items. The facility…read morewas quiet and well maintained. We did a temperature controlled unit. We found that we could fit a lot in a small place! Office staff was kind and friendly- they went out of their way to support us! We appreciate there efforts!

Outstanding choice for RV/Boat storage! We stored our pontoon boat at the US 1 location until…read morefinding a marina. Ed and company were wonderful to work with. The facilities were always well maintained and very clean. We felt very like our boat was safe and secure. If we ever need storage again, they will be our first choice.

So far I've had nine yards of top soil delivered to my house. Mr Tee worked around my schedule was…read moreprompt and exceeded all my expectations. Service and price are unmatched in the area.

Awesome people, clean, secure, friendly. Only storage that has an on-site manager…read more Highly recommend.

Used his 15-yard dumpsters and can't recommend anyone with better services or price! A++ Service.read more

Tim the owner was awesome! The service was better than expected. The prices were even better, I…read morewould highly recommend gascon services for any spring cleanup type of dumpster rental!

Incredible, incredible , dependable service. Vets United…read moreJunk Removal went above and beyond in helping us clean out our mother's home and making it so much easier to remodel every room. I literally could text the guys in the evening and they would get back with me with a schedule and time. They take all of the hassle out of moving junk, removal of mattresses, appliances --- they come into the home and do the work for you. I have used them 4 or 5 times and it has saved me incredible amounts of time and less work. I highly recommend their services and will always use them for my junk removal needs. They cover Raeford, Fayetteville, Charlotte and surrounding areas.

Billy did a wonderful job helping me to get some trees cut and many limbs and junk hauled off to…read morethe landfill. His rates are reasonable and I appreciate the work he did for me.