We have been long term customers of the Arc Vets…read more They were great when our previous cat was seriously ill, helping with the insurance forms, special food and doing everything that they could in a very difficult situation. We now know the vets by name and have a great relationship with them, which has continued on with our new cats. All the staff always appear to be really interested in all the pets and their "owners", taking care of everything from cats & dogs, to some of the more unusual animals that people keep now a days. A few years ago they expanded the surgery so that they could add more vets and consulting rooms, however their standards have remained high, the staff are always friendly and the place is always busy.

A number of years ago when we had Guinea Pigs! I was told…read moreabout a fantastic new Vet who had specialized in Exotics and She was somewhere in the Airdrie area! However try as i might I just Couldn't find this elusive Madonna! which meant for us a 90 mile round trip to Edinburgh for an Exotics vet that we trusted! when the last of Our Guinea Pigs passed away we decided that we wanted to try Rats as pets! Buying a couple of P{@H Rats we quickly found out the disadvantages of getting Factory farmed pocket Pets! Ant & Dec where the most loving Dumbo Rats you could ever hope to have! However Ants persistent cough and URI problems again lead us to find a vet a bit Closer to home! as his problems where far more urgent! than any other animal we had ... so a certain vets where recommended and we made them our new vet! by this time we had built our little family to 6 boys all of which demanded their play and cuddle time! Due to a bad experience with the newer Vet I decided to make a last ditch attempt to Find this elusive Madonna McGuire (Now Livingston) after fifty phone calls, I thought i was onto a possible clue as to where this amazing vet was hiding herself! So a trip to the main Practice and their she was in all her Purple Glory Madonna (eyes like a Hawk) Livingston! That's my Nickname for her as she miss'es Nothing! Madonna then got the 50 questions from me! I had learnt by this time to vet my vets to make sure they knew their stuff with regards to exotic's My first question to her was How much penicillin would she give a guinea pig who weighed 800 gram's and had a URI and urinary tract Infection! she gave the the now famous Madonna Look and told me that penicillin would more than likely Kill a guinea Pig and made the correct diagnoses with Baytril I then fired off a few more non trick questions and Madonna answered them faultlessly! when then had a nice chat about the exotic pets she had had over the years! I knew by the end of the chat i had found My Life long Vet. While I have focused on Madonna she has made it her mission to train any new vets in the practice up to her standard! And I am happy to say that I would not hesitate to take any Animal to Ark vet..as they all show a respect and professionalize for not only the owner but the animal that is left in their charge....

The service and care was magnificent. Someone recommended Ardmory & i owe them huge thanks…read more Definitely the place to go if you need a vet.

So disappointed with my recent experience at Ardmory Vets…read more I have been taking my lizard to this vet for a few years now and recommended Michael to all my friends and family. I have to travel but always thought it was worth it. Today I called to arrange my annual checkup for my lizard on a Saturday and I was told as a rule, they no longer see exotic pets on a Saturday. Very strange for a vets who advertise to have "a particular interest and experience in treating exotic species" When I explained to the receptionist I cannot make the latest appointment of 5.15pm on weekdays, she simply told me I should find another vetinery clinic! Defintely not the type of service I expect after being a loyal customer

My review relates to the Muirhead practice. Prior to moving…read moreto this Vet I asked for a quote for my elderly dogs long term medication. I was quoted £124 which was slightly higher than my current costs. I then paid £60 for an initial assessment and went ahead and ordered the medication. When I arrived to collected i was informed that it would be £169. I queried this and was informed that they had made a mistake with the quote. The expectation that I would just swallow the 50% increase in cost ! The Vets response was that they were willing to offer a 10% discount. A complete unacceptable offer. They were at all times disorganised and high handed. I would not recommend them at all.

I imagine I put as much care and attention into picking a vet for my kittens as most people do…read morepicking a school for their children! I rejected many establishments as substandard before going with Glenbrae! I knew I had made the right decision the second I had walked in the door and was greeted by the lovely bubbly nurse/ receptionist. She was so friendly and made the process of registering my kitties very quick and easy. There were photos all along the reception desk of the staff's pets which gave a lovely warm feeling that the staff are genuine animal lovers. I made an appointment for the cats to have their vaccinations the next day and there was no problem at all getting the appointment time I wanted. When I brought the little lovelies in the staff were cooing over them which every cat mummy loves to see! As well as giving them their injections the vet also gave them an overall health check: looking at their teeth, feeling their abdomen, listening to their hearts and weighing them. I was given lots of information leaflets away with me including one about how to give my cats' first aid e.g. treating burns, cuts, and broken bones which I found really useful. I was also offered application to the vets pay monthly scheme where you pay a small amount each month and this covers your cats' yearly booster vaccines, worm & flea treatment, an annual check-up and money off toy and food products available in the surgery. This is great if you struggle to pay a big wad of money in one go at yearly vaccine time and your pet insurance doesn't cover routine health "maintenance", only accident injury or illness. Glenbrae also have an emergency out of hour's service with Vetsnow on North Street in Glasgow which is great as pets don't always injury themselves during normal opening hours! Any follow up treatment required after the initial emergency at Vetsnow can be given by Glenbrae. As well as conventional medicine, Glenbrae also offer holistic therapies such as acupuncture and treatment for stressed pets. Cat lovers amongst you will know that cats are fussy little buggers and can become very distressed if their environment changes e.g. if you move in with your 6ft1 boyfriend who looks incredibly scary to tiny kittens, so having treatment like this available is great.

Do not take wild animals here!…read more We found a poorly crow in the park lying on its back. The crow couldn't fly so we took it to this clinic. The clinic staff informed us on the phone that they would transfer it to the local wildlife rescue centre. The rescue centre was a 30 minute drive and we didn't have a car otherwise we would have done it ourselves. We called the clinic again two days later and found out that the crow had been put down. They said that the crow still wasn't flying and the vet decided to euthanise it. We asked what tests they did and they said that they lacked the resources to do anything thorough. Moreover, the rescue centre called us and told us that they hadn't been contacted by the clinic about the crow. The crow should have been transferred to the rescue centre with the proper facilities, like the staff told us they would do.

My cat suddenly passed away at home, so i phoned McDonalds and they took his body within the hour…read more They also gave me a print of his paw on a card and a cutting of his fur, which was a lovely gesture by them.

This is a really nice and friendly little vet's surgery in the middle of Dennistoun's Annfield…read morePlace. I've been here several times, once in a desperate attempt to save my distraught younger sister's hamster from dying and more recently, when my mum's wee cat had to get his jags. The staff are always incredibly cheerful and friendly and have great conversation with not only the pet owners bus the pets themselves, in their baby talking coos. I particularly enjoy the waiting room, where otherwise bashful locals can strike up conversations with the aid of the antics of their mutts or moggies.

Holding back my dogs medicine after 6 years because I won't pay for treatment that was previously…read morefree absolutely disgusting don't use they don't have a clue too money orientated I had to get one of my dogs put to sleep because they never picked up on her illness she was spayed then went downhill had Skye there almost every 2 weeks then had to get her put to sleep no compassion whatsoever

My wee pooch has been attending this vets for over 15 years when mr gibson was the owner…read more When the guys at avenues took over there was a bit of updating done to the premises and now it is a bright modern vet practice. The vets are lovely and really take the time to explain everything and are certainly fab with my boy. Never any problem getting an appointment and were brilliant at squeezing us in one christmas when the pooch wasnt too well. We usually manage to get parked outside on the main road but there are spaces available down the side streets.

Not a vets for cats…read more - Cat suffered an injury that was not fully corrected by the vet. - A month or so later the cat was returned with a flair up and the [different] vet managed to cut the cats whiskers off on one side, while shaving some furr. An absolute no-no. - Was given a frankly extortionate estimate bill for intended work to correct the injury that should have been fixed a month earlier. The work is a simple clean up and stitch up operation, yet is more expensive that previous work the cat has undergone to have complex dental issues corrected. - This included a £30 charge for transporting the cat from Cathcart road to their Rutherglen base. A distance of approximately 2.5km. - Record keeping at the practise failed to record the cats correct name until the THIRD notice of telling them. Overall extremely disappointing. Especially the vets (plural) seem to have very little practical understanding of cats.

This is the main branch of the vets that my wee pooch attends…read more A few years ago we were referred to this vet as my boy had a small tumour and I wanted a 2nd opinion. I felt my own vet was not listening to my concerns however the staff in here could not have been nicer. They listened to me and heard my concerns and ran the appropriate tests and it turned out my fears were justified. My boy had pre cancerous cells in the tumour. He was quickly booked in for surgery and received the best care and the staff were lovely when I (post nightshift) bawled my eyes out whilst handing him over and signing the consent form. Your pets are definetly in good hands here.

A first class practice and the best staff ever. I've lost count of how many times they've helped…read moreour boy and at the same time, helped put our minds at ease. I can't recommend them highly enough.

This is a very busy practice which is centrally located. Parking facilities are excellent with a…read morecar park situated right next to the building. Around 6 vets work here along with nurses and assistants. They are open until 7pm on most evenings. The practice is clean and tidy and they operate an efficient service to ensure that you are seen as quickly as possible, especially if you pet is really unwell. The advice is offered in laymans terms in order for anyone to understand what is going on. All staff are very helpful and most of them have worked there for a long time. I think that it is nice that they call their pet by their own name eg, rover and add their surname on when they are being called for their appointment. I feel as if the pets they treat are in safe hands.

I have used the MacRitchie Vetserinary Practice since owning my first dog nearly 30 years ago! They…read moretook great care of my wee bichon frise, misty and saved me from having her ears operated on. The staff are all lovely and will put you at ease if you have to leave your pet for treatment. Thanks for all the care and attention over the years x