Doing my due diligence to WARN other new boat owners NOT to buy a boat from Open Road Recreation…read more My husband and I had the misfortune of dealing with "the sales manager" (I am apparently not allowed to include his name for specific review sites to publish) who sold us a 2011 Sanger with 151 hours on it. My husband drove 8 hours to Open Road Recreation with ample notice on which day he would be arriving to pick the boat up. Upon arrival the boat had not been cleaned or inspected to our knowledge and when my husband asked for a lake test he was told they don't offer those as there isn't a body of water close enough to provide that service. Strange but ok, keeping in mind we have never purchased a boat before. My husband was asked to return later in the day to pick up the boat. When he finally was able to return he was escorted to sign papers and then shoved out the door to make the 8 hour drive home. We purchased this boat September 28, 2020 and obviously due to the season could not use it so we pulled it to a storage facility to store over the winter. Fast forward to the first weekend in July when we pulled the boat to Koocanusa to enjoy our holidays (which due to my husband's job and their requirements had to be booked a year in advance). The boat had been winterized and stored until now, when we took it to the local marina in Koocanusa to have it dewinterized and ran up. The mechanic at the marina advised us that something was wrong and needed attention. We dropped the boat in the water as per his advice and sure enough the impeller was not operational. Nice start to our holidays. We immediately pulled it back to the marina for service and I called "said sales manager" to advise him of what had happened. Clearly he could not be bothered. Instead of being reasonable and trying to come to a comprise which an experienced sales manager would have done, he accused my husband and I of causing the damage. I tried to have an open mind as we are new to this but I could not see how his accusations can be fathomable. Our Sanger went from Open Road Recreation, to storage, to the marina but "somehow" we broke it...??? Upon a full inspection from the marina it was currently at, the impeller was never changed and the damage to it was not something my husband or I could have contributed to. The "sales manager" at Open Road Recreation seems to think otherwise. I wish that was the end of it but it gets so much worse. Keep reading. I was so upset and appalled at Open Road Recreation for refusing to take any responsibility for the machines they are selling to consumers that I posted quite a few reviews warning other potential buyers to due their homework before considering purchasing anything from Open Road Recreation. As soon as those reviews posted the "Owner" of Open Road Recreation (a quick Google search will provide that information) contacted me agreeing to help resolve this issue if I removed my reviews. I of course obliged and took them down immediately. I was extremely relieved that this owner was or so I thought genuinely concerned with the fact that they sold me a broken boat. I had several conversations with him letting him know that it was still at the marina and upon changing the impeller and doing several water tests, there was a lot more wrong with this boat than just the impeller. I have an entire invoice to support that $2400! 2 months later and almost every component changed including a complete pump assembly and the boat was still not functioning when water tested. Our mechanic even called Sanger to diagnose the issues. Several phone calls later with no response, I posted yet another review with an update of how horrendous this dealership was and guess who finally gets a call back. My husband explained to the owner how frustrated we were and how despicable the way they've handled this has been and "said owner" belittles my husband, yells at him and refers to himself and I quote as an, "effing professional". I wish I was making this up. Fun fact however my husband's speaker on his iPhone is broken so unfortunately he has to take all his calls on speaker phone. He happened to be at work during this particular call and two of his coworkers got to experience what dealing with this dealership has been like. Needless to say we have gotten nowhere as of now. The owner had stated he would pay half of the invoice for the repairs that had been made so far but if more repairs were needed that we would have to bring the boat back to Saskatchewan to have his mechanics work on it. We told our mechanic to stop working on the boat, invoice us and we were going to pull it back to Saskatchewan from B.C. where it was currently sitting. Yep the invoice came and the owner refused to pay! Seems like a small amount to pay given the circumstances and the fact he made a point to tell us he owed 6 other dealerships. Which is honestly scary to think...this is not the full review, head to google or dealer rater to see the full review

*HORRIBLE* code of ethics - Open Road Recreation listed a 2007 Malibu boat on Kijiji Jan.19/2015…read morefor $45,995.00. Interested buyer (a close friend) gives a deposit on Feb.5,2015 and recieves conditional bill of sale for above price. Airline tickets purchased to arrive and pick up boat. February 7,2015 --Open Road Recreation executes bill of sale stating boat priced wrong and raises price of boat to $54,000. POOR customer service! POOR communication! POOR ethics! POOR business sense! Once a deposit has been accepted, the price you accepted the deposit on is legit. Better Business Bureau contact. Social media activated. Will NEVER recommend or refer this company. Others will be made aware!!

Nice campground. Big spots for our 28' travel trailer…read moreHeated pool but you have to pay $2 each person per day. This is the reason I didn't give 5 stars. Kinda ticked me off actually. Fun playground. Hot free showers. Close to trans Canada hwy. I'd stay here again.