I wish I had checked their reviews before dealing with this store. Made an online purchase 04/06/19. As of this posting 04/13/19 it still shows shipping label printed in process of being picked up. I've emailed them twice with zero response. I now am trying to get a refund. Please buy elsewhere. They apparently don't care about their customers. Update 04/16/19: They responded to my email and claim that they cannot cancel the order because the package had been shipped on the 8th and I should check and see if the post office is holding my package. I went to the post office with the tracking # and they said the package was still with the shipper (Mississippi Auto Arms) and has not yet entered their mail stream. So here they are not wanting to refund my money and they know they still have the product I ordered. I wonder how often they pull this scam. read more

I placed an order online with them just before the New Year 2020 and still have not received the order as of 1 Feb 2020. Sent them email twice already to find out status of shipping and have not received any response. Being in Hawaii can take a while for packages to get delivered but it's been over a month already. Should have read the other yelp reviews. Called them and got them to check on my order. They said it should have been delivered on 26 Jan 2020 but I didn't get it so they would file a claim and send me a new order. Hope this happens. read more

Nathan is unresponsive and Mike is u truthful. I tried to do business with them but no longer.

Highly recommend against ordering anything from their online store. I ordered a part to complete an SBR I was building. The ordered shipped a full week after I ordered it. When it arrived, it was the wrong color. I contacted Mississippi Auto Arms and they sent me an RMA to return it stating they would ship out the correct one as soon as I put the first one in the mail. I shipped it back and notified MAA it was reroute but no response. I emailed and called twice more before finally getting a response and waited another two weeks for the correct item to arrive. Upon arrival, the item was damaged and non-functional. I again contacted MAA and they sent an RMA, stating the same as they had previously. I shipped the item back and did not receive word on the return shipment for the replacement. Two emails and multiple phone calls to MAA went unanswered. Turns out MAA filed a claim on my behalf with the USPS without notifying me. I only received notification when the post office e sent a letter to me detailing the claims process. Through research I discovered MAA had been paid a claim under my name. I was forced to file a chargeback with my bank because MAA has refused to communicate with me about the matter. read more

Take some free advice avoid buying anything from here. Good chance you won't receive it for a very long time . Then if you try to get help from customer service you will be treated poorly and told it is your problem not theirs . If you have the pleasure of talking to the woman that claims to be Customer service trust me when I say it is a waist of time go beat your head off a wall you may get a better result she is a waste of time, space and air. read more

Can't believe how I was treated here. I've done a lot of business with them prior to today but that will be the last. I purchased a suppressor from them in April of 2020, paid all of my money up front and the wait began. Fast forward 5 months and I finally get the call that I have been waiting for. MS auto arms called and told me that I could meet them the following day to pick up my suppressor. I live over an hour away so I set up an appointment to meet them at 10am, they agreed and said they would see me then. Fast forward to the next day when I show up after driving over an hour to pick up my long awaited suppressor. I get to the door and there is a sign hanging up that says "all appointments are cancelled." It also had on the paper to knock or call the store for further questions. I peeked inside through the door and could see another what appeared to me as a customer standing at the desk inside the store. I figured someone had already had an appointment ahead of me and that they would be leaving momentarily. I waited patiently outside for about 20 mins before I decided to knock. No answer. Then the UPS guy came to the door and they decided to answer. The man who opened the door for the UPS driver never made eye contact with me and pretended like I was invisible. Not a simple "hey man we're closed" or a "hey man not a good time come back later." That would have sufficed for me. After waiting 6 months for my suppressor and driving over an hour to get to the store you would think I at least deserved that. But to them no I was invisible. I waited another 10 mins before I decided to knock again and see what was going on. The guy in the store then walked over to the door and started telling me to "go away" I started toask him hey I just drove here from over an hour away without anyone calling or letting me know my appointment had been cancelled what's going on? The guy talked over me the whole time and yelled "go away" to me, then shut the door in my face. I got in my truck shocked that I was treated this way. As I started my long journey back home, my phone rang and it was the store. He stated to me that my suppressor was ready and that I could come pick it up when I was ready. I identified my self as the guy he was just very rude too and we began to talk. He told me that he had a personal issue that morning and that I was very unseasonable about staying at the store while he was dealing with it. I told him that I was sorry for his situation and that had I known I would have drove back to my house no problem because things come up. He then told me " how about this, since you want to argue with me, I'll just void your suppressor." Again, I was in shock. I guess he was trying to really do me over and make me wait another 6 months and get finger printed again. Me being as prideful as I am, I wasn't gonna let him get the satisfaction of me begging, so I asked what about my refund? And he told me he would call me back later and hung up the phone. I got my phone call later that afternoon saying that I could still come and get my suppressor if I wanted too. Needless to say that I chose to just get my refund. I would rather go through that whole process again of getting finger printed and waiting another 6 months than to give that place another dollar of my money. Anyone who has ever bought NFA items knows how much I didn't want to go through the process again but I'll gladly take the refund to keep these guys from ever seeing another one of my dollars. Avoid doing business with these people at all cost.. read more

This company is a MESS. Tried to order mags to CA and had two employees (apparently they don't talk to each other) email me about a dealers license, I had to explain to both about the new CA laws before they said "ok". After ordering mags that showed "in stock" the listing was changed to "out of stock" so I asked them to confirm if they were available, no reply. I finally asked them to cancel the order because I had another supplier who shipped same day, THEN they wrote me back with a smart mouth response that ALL of my emails had gone to spam (not possible considering they replied plenty in regards to the CA law and after I said to cancel), they said the mags were shipped, fine, site says will provide shipper info so I asked to confirm freight company and provide tracking number...no reply. Checked order status and showed "processing", not shipped. No replies to cancel requests, had to cancel through CC company and file BBB complaint. Within 12 hours of MAA's response to the BBB (2 weeks later) I began to receive well over 3000 spam subscriptions to multiple companies worldwide, coincidence? In their response to the BBB, MAA only hours earlier had accused me of spamming them (I didn't). The fact that MAA took a full 2 weeks to respond to the BBB should alone speak volumes. However, to go above and beyond in order to retaliate against a former customer is reprehensible at best. MAA is not a firearms business, it's a daycare center. read more

I am a firearms enthusiast, and I was totally mind blown when I first found this place. They do have a LOT of cool stuff in this little shop. However, there are some big issues that I've encountered. 1) I'd say about half the staff are in the wrong work environment and know very little about their products. And when you don't come off as newbie to guns and actually are knowledgeable their attitude starts to go south (and I'm not meaning coming off like a know it all jerk). 2) They do not seem too motivated to actually SELL guns. I once went to the store to buy a Stag AR15 that I had seen on their website and liked, their site showed it was in stock, but when I arrived and asked the man at the counter if I could see it, he told me that they did not have any. I asked if he could look, he told me no that he knew that they didn't have any even though their site said they did (there's another issue I have, their site does not represent their inventory). He didn't try to fix the problem, hell, he didn't even try to sell me a different brand. I walked in there with $1200 in my pocket to buy a gun and they didn't want it, never had that problem before. Oh well, I ended up buying an LMT from another dealer. What is funny about it is a few months later I ran into the owner at a gun show and told him about my experience and he didn't care in the slightest, pretty shocking. 3) Finally, my most fundamental issue with MS Auto Arms, they are only open Monday-Friday and close at 5! I can't even go there to buy a gun without taking a vacation day at work or pretend to be sick. And I think that most other gun buyers have the same problem. Other than that, I do really like the items they have, not all just camo, camo, deer piss, bird calls, and more camo like every other gun store in MS. The owner seems like a pretty cool guy, besides that one time at the gun show, and I'd love to actually do business with him. read more

An outstanding firearms store and a huge surprise right off the Oxford Square. This store has a better selection than any gun store or gun show that I've seen in many years. They have a fantastic selection of LWRC weapons along with many other respected brands. They even had a Tavor on hand and I had really been wanting to handle one of those and was surprised and happy they actually had one on hand for me to lust after. They have NFA weapons on hand with short barreled rifles and suppressed firearms readily available to inspire you to go thorough the ATF tax stamp process. They have a great pistol selection and even had some Smith and Wesson revolvers on hand which I haven't seen in a gun store in years. They have one of the largest supplies of magazines and accessories I've seen in a brick and mortar store. They also have ammo and a decent supply which has been a rarity in recent years. This is a really great store and the location is top notch. This might be one of my all time favorite firearms store experiences. read more

Mississippi Auto Arms handled a 2-State transaction for me. I had no clue what to do or how to handle but the folks there assisted with the transaction. Once my firearm arrived I was informed and the final transaction was fast and flawless. They have a nice selection of Firearms and accessories and if in the area I suggest you stop by and check them out. Very nice very knowledgeable folks. read more

After reading the reviews on here was reluctant to put in an online order, but they seemed to be the only store that had the item (non-firearm) I wanted in stock. So I gave them a call to confirm the items I was looking for were truly in stock and the person I spoke to was extremely helpful and polite. I also asked them if they shipped to CA, they said "no problem". Finally I asked them how long it would take to ship out if I order today? (11:30 AM PST Thu), he said in 3-5 days, they are backed up due to COVID19, which in my mind is completely understandable. I went ahead and placed my order and the following day, got an email from Mike saying the order was shipped via USPS because their normal courier, FedEx already came by for the day. I received my items on Saturday and couldn't be happier with the customer service, communication and smooth transaction! Just wanted to make sure Mississippi Auto Arms is represented fairly on yelp. read more

My favorite gun place in town, I've had only super positive experiences here and the staff is super knowledgeable. They can help you through anything from NFA items to sourcing hard to find gun parts as well as provide extensive advice on every question you have. Couldnt recommend more. read more

Mississippi Auto Arms advertised a Facebook special on a glock 42 with 3 additional mags. No price posted. I called and asked about it , I wss told $399 plus $25 shipping and handling. I agreed and gave my credit card in as well as emailed my ffl info.I got a confirmation email and a tracking number. They later called back and informed me that was for gun and 2 mags price and would need an additional $90 for the 3 extra mags. I said no that was not what I was told. They posted $489 for the package in the comments after my credit card was charged , but before they called me back. They wouldn't honor the deal I had been quoted and had paid for. Heck of a way to do business. Buyer beware! ! read more

I enjoy very much doing business at MAA. I love Glock pistols and they have went out of the way to get what I want and I say Job Well Done. I will be back again. This is number 2 read more

Ordered for the first time online and all went well. Waited a week and a half for USPS tracking number and never received. Called shop and spoke with a man who found my order but knew nothing else , Said he would call me back shortly. Surprise , No call back. Called following week and call was answered by very nice young girl who took my info and let me know there was an issue internally that someone had dropped the ball and she would take care of it but it was Presidents day and PO closed but promised to ship next day and send tracking number. 2 days later I received tracking number and checked on it and website stated in process. Checked on it 5 days later and the same info. Tried to call the following Monday thru Thur and no answer on phone and no return email. Finally talked to I believe the same young girl and I vented my frustration which I apologize for but all she could do was tell me that it was shipped and was not their problem and she did not like my tone and was going to hang up. She refused to get me a manager and said don't bother to call and ask for Customer service because she was it. I told her she was the most rude and ignorant Customer service rep I had ever spoke with and she told me she had a chemical degree and she was not ignorant. It has been 20 days and I still do not have my merchandise and according to MAA it is my problem not theirs and I should take it up with the USPS or I should have opted for a more expensive shipping method and maybe I would have received it sooner. I spent $165.00. I am afraid to see if I had spent $2000.00 what would have happened. The customer is nothing but a number here and once MAA receives your money all the issues are yours. Sad part is I spend thousands every year on guns and accessories and there always seems to be one that just doesn't care. Maybe next week I will get my parts. If not I guess I will have to start all over with the fine folks of MAA and see if I can get my parts or my money back. Either way , Remember its not their problem , Its yours RTS read more

I wish i can rate even lower! We just got our order of Tapco mags and mag blocks. These crooks gave us pieces of wood trim for blocks. They didn't even use a saw to cut them, just broke them in pieces. You should be ashamed of yourself! You should conduct yourselves professionally as we're all believers of our right to bear arms. Those that purchase your products support the 2nd amendment and support you and right right to make an honest living. It does not give you the right to steal from us. Funny that I can't write a review on your website! Stay away from these CROOKS! There are plenty of other honest business' on the net to buy from this isn't one of them. read more

great place to do business with,purchased several guns from them an mags.don't know where the bad reviews are coming from robert allen ph. 6019668599 read more