The whole process of adding solar and a Tesla battery has been extremely friendly and efficient…read moreexcept for 2 things: getting the city inspector out and getting Xcel to jump through all their own hoops. Photon Brothers have been great but if I were them I'd be totally nuts dealing with those 2 entities. Get yourself ready for a months long process but not due to Photon Brothers-they've been great and communicated well all along

My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

Beware! Horrible communication. One project took over a…read moreyear to complete. The tax credit is possibly going away as of December 31st if the project isn't completed.

From the owner: Offering solar installation and electrical services. Local small business. Fair pricing with…read moreexcellent customer service and product.

Excellent install and service. prompt, professional, good price. Highly recommend if you are…read morelooking for a good provider.

Colorado's Reliable Electric replaced our 10 your old solar inverters and batteries with improved,…read morehigher capacity technology, and integrated them with our existing solar panels and generator. Andrew and his team did a good job on this complex installation and his pricing was competitive. There were some technical problems and scheduling difficulties, but Andrew was energetic, tenacious and resourceful, and got the job done. Andrew is very knowledgeable and passionate about his work, and he's unafraid to learn new things to overcome obstacles as they arise. His team respects him and he manages them well. I enjoyed working Andrew and his team, and I'd be happy to work with them again in the future.

We had Heinsight Solutions install 3 Velux Sun Tunnels in our house. The owner came out and gave…read moreus a quote ... he was really great to work with. The 3 sun tunnels were installed yesterday and today and what a difference! Bring on the light!!! More importantly is the staff. The person in the office kept us informed as to scheduling. The guys who did the install were absolutely the best! Everyone was very knowledgeable and they left the area cleaner than it was when they arrived. You hear a lot about trickle down affect. You always know how the owner of a company is treating their employees by the way the employees treat their customers. This is a great example of what I consider a great trickle down experience! Thank you again!

Extremely efficient from start to finish. I had a light tunnel put in my dark bathroom, part of the…read moremaster suite of one of the bedrooms. It only took a couple of hours, start to finish. Extremely pleased with their efficiency, their guidance, and of course the results! My final bill was less than the original estimate, as my light tunnel did not require as much material. Very reasonably priced. The staff and installers are Very professional and ethical folks.

Matt was able to come out to my house for an inspection and help me get a better understanding of…read morewhy some of my lights flicker. Apparently it's not ghosts He took time to understand where I was seeing some problems and then was able to explain why I may be having some issues. I have both an EV charger and a hot tub on my property and he also gave some guidance on if I'd want to switch to a 220 for faster charging. I really appreciate that he was prompt, clearly able to explain and share what my situation was, and also was a good price. Plus my dog liked him. Overall would highly recommend supporting this small local business!

Trustworthy, dependable. Came over & fixed my light, gave me a fair quote for another job I need…read moredone. Would def recommend m.

We moved from Oregon in 2017 where we had a solar system installed on our home. Cheyenne has lots…read moreof sun, so we really wanted to take advantage of that here. While looking for a contractor I contact three, WyCO and two from the Ft. Collins area. The contractors from Colorado were easy to talk to but I just didn't think they understood how much wind we get here in Cheyenne. After talking to Kevin from WyCO, not only was his price lower than the others, I feel we got a system installed that will definitely hold up to the winds of Wyoming. Both the footings and brackets are more than what was probably needed and the installation process was very quick and easy. Kevin and his crew handled everything from permitting to final inspection. Also, since I moved from Oregon, I wanted to use SolarWorld panels (made in Beaverton, Oregon), Kevin said that he always used SolarWorld Panels and his crew said that all of the parts they used were Made in the USA, no imported steel. The other two contractors wanted to use foreign panels. I would definitely use WyCO again and highly recommend anyone looking at either solar or wind energy for their home, give them a call.

From the owner: We are a local installer of both wind and solar renewable energy systems. We do both on and off…read moregrid systems. We are also, a dealer for Generac generator systems. We offer Skystream 3.7 Wind turbines and parts.

James has been fantastic to work with ever since we got our sprinter van when it has needed…read morerepairs. He even answered on a weekend the first time we contacted him. He has gone above and beyond to find solutions and think creatively and work with the manufacturer on complicated issues. We can't recommend him enough!

James was amazing. A leaf spring broke on our Jayco 5th wheel on the way home from Glen Echo on a…read moreSaturday. He answered right away, was on another call but was willing to come up after he finished. He found the part, drove up there, fixed it and followed us home. We found our new RV repairman! Highly recommend!

The initial sales visit was professional, and thorough without wasting time. The visit to add…read morespray insulation into my exterior walls was great. The team ran into some problems that were outside of their control and handled them extremely well. The spray makes a mess but they covered beforehand, and then cleaned up very well afterwards. Re cost, I obtained seven estimates. Only two came in cheaper, and I those estimators did not leave me with a good level of confidence that they would have quality work.

We purchased a new home in '21 and knew we wanted to do at least three things right off the bat: 1)…read moreinsulate the attic, 2) install solar, and 3) an EV charger. I was pleased to find that REenergizeCO did them all and were more than just an installer but on mission to increase energy efficiency. From start to finish communication was fantastic. They first did the insulation and we noticed a difference almost immediately. They also took care of submitting the Xcel rebate paperwork for it. The solar panels and EVSE came a bit later. Again, they took care of all the paperwork with Xcel. The system has been working without flaw since and saving us tons of money in this inflated energy cost environment. We had them out recently to detach and reset the panels for a roof replacement. They took the opportunity to slightly tweak the layout for better efficiency. Still the same commitment to quality!

Took an extremely long time to receive a quote. When I requested a modification to remove a service…read moreI no longer needed, I never received a response. As a result, I wasted several weeks with no resolution.

Needed an electrician to solve some residential wiring issues for me, other companies in the area…read morequoted upwards of $1000. OGS were great at communicating, accommodating to my schedule and got the work done at a fraction of the price quoted by others. The two gentleman showed up on time, were courteous throughout and made sure I was 100% satisfied with the project. They even made sure to get everything cleaned up and left how they found it - even better. Would highly recommend this company and I wasn't paid for this review. Great job, thank you!