We walked right past the doors to the welcome center at first because and we should have known they're a lot of people in front blocking the doors.
So to find it visit the Fontana del Nettuno it's the large building near the middle of the open square across from the basilica di San Petronio. If you walk around the building you will find a gelateria. Walk into the welcome center to your left you will find staff to help you get what you need. In this case tickets for the San Luca express. We also purchased a bundle here at the welcome center where we hop on and off the bus stop was in front of our hotel so it worked out perfectly. We were able to visit many museums. So if you're wondering where do I go now that I have my ticket for the train you'll exit the building the same way but make a left walk to the end of the portico and cross the street the train will be there shortly but if you are talking the bus tour today only walk to the end of the portico do not cross the street.
I noticed some were confused with the guides.. TIP: after you receive your ear buds plug them into the radio speaker located just in front or on the side of you depending on the type of vehicle.. the number indicator tells you what channel you are on, you will need to change the channel unless you speak Italian. You may be surprised but yes Italian first speakers do take these tours as many of them are from another region. So Italian is channel 1 English is 2 many languages to choose from..
believe it or not many get confused where to stand in line.. yes the doors open to many cars but you need to check in. First to get your earbuds and they can check your ticket. Also the back is reserved for handicapped. I believe the trains run every 20 min they told us 15 but we waited closer to 30 minutes to leave. We passed many fit people looking tired from walking the hills through the porticos I bet it's amazing if you have time and like to take photos the walk would be great! But the train ride was well worth it I'd do it again! read more