I enjoy the excellent service and good professional skills I get from Nyna Willier…read more She is wonderful General Manager and always tries to help her Guest out! I will be staying there again since I like how the Hotel hospitality service I get from Quality Inn Hotel. She always represents Five Stars with me. Thanks

I've visited this place before several times. Nice and clean looking. There's like a million kitty…read morecats outside but no bother. Customer service is pretty good. The hotel itself looks nice outside. They keep it pretty managed. Small parking lot area the outside pool and jacuzzi. Don't look that new but they do the job. I think I got locked inside of the pool area lol once. If you're a choice members award member, you get a free snack and a water for each check-in. They're pretty stingy with the towels and in detail what I mean about clean looking everything seems clean but if you go looking around, say behind the headboard or under the bed. It's probably not clean. As far as location, it's perfect. I feel like you're in the middle of Hemet. I would definitely visit this location again and I would definitely recommend it to somebody. Prices are not that high and it's affordable

I couldn't hate a hotel more than I do this place! The carpet in our room was nasty dirty, our room…read morewas right next to the elevator (bed was literally on the other side of the elevator shaft), the bed was hard as a rock, the shower had mold in the grout, the fridge was so loud I had to unplug it in the middle of the night, and the fireplace was only a decorative wall piece that gave out no heat, at all. I think out of all of the things I mentioned above, the hard bed was the WORST out of all of them; it felt like we were sleeping on a a stack of folded cardboard boxes with a sheet on top. It was horrible and between the loud fridge, elevator motor running all night, and the hard bed, I didn't get any sleep! The money I spent here was a complete waste and definitely NOT worth what I paid! Never again!

We just traveled across the country and stayed at several hotels. This one is by far the worst for…read morethe price we paid. One of the highest prices for a room that smelled like urine,dingy bedding, and furniture that's seen better days. Stay away from this place! The welcoming crew that lives in the parking lot should be your first sign to run away.

I give 5-stars only for the nicest hard working front desk staff, Laura!!! She is scheduled to…read morecover the toughest overnight hours from late night to early morning at the front desk. She is polite and goes above and beyond to make her guests feel comfortable. She provides the great customer service, and this is the "hospitality." She cares, and that all matters. She made sure our 2-night 3 day stay was pleasant and comfortable. Thank you, Laura. She is the gem for this hotel. I also want to give my constructive feedback here to help their future guests and the management of Hampton Inn Hemet. Cons: -$250 deposit each booking. If a guest ends up making 2 separate reservations for 2 nights, it requires check out/in again after 1st night, and also another deposit of $250 ($500 for 2 nights which is unheard of). -Breakfast needs a lot of improvement. Less substitutes for scramble eggs please (it tasted like consommé egg pudding). Needs more varieties & food. -A/C in unit is really loud. If you're sensitive, you can't sleep. -Fridge was near room temperature with no adjustment option. -Soggy mattress -Room smells like gym (to me). Pros: -Room is spacious. -Room is cleaned well. -Room layout is good and furnished thoughtful. -Clean sheets/ towels -No water clogging. -Good shower water pressure -Easy access to car parked -Good location near so many stores I still give 5 stars because of Laura at the front desk. She is fantastic!!!

It was great! The front desk was very friendly and accommodating. The housekeeping was also very…read morefriendly. Our room was clean, comfortable and we slept so well.

Hacienda Motel in San jacinto is officially the worst motel within 50 miles. Not allowed to bring…read moreany items inside, they are allowing 'Escorts' to do their thing, no smoking inside except for weed, constant traffic in the AM hours. Peeling paint and plaster coming off walls, broken windows are covered with cardboard/tape, their daily charge is whatever mood their in ($70 or $75 or $75+tax or $90). You have to wait for their inspection in order to get your Cash-Only deposit back. So now your on their time. Check out is sometimes 10:30 or 11am and inspection is 11am to whenever they want to do inspection or they keep cash deposit of $20 or $40 or $60.Rooms are full of earwigs, no weather stripping at door. Graffiti in closets and bathrooms. So if your into a place to do Escorts, smoke weed, no suitcases, lead based paint peeling in paper sized sheets, bugs galore, this is the place to go.

This has been the worst room I have ever been in. I booked it through booking.com I checked in at…read more6pm Lady from office was very rude. Her husband allows her to yell and degrade guest. They need to put effort into cleaning their family business. How could they be ok with renting out this kind of room? When we walked into the room we were greeted with a foul smell of urine. The room was disgusting. They did not give me a refund. I bought cleaning supplies and sheet sets to try to make it bearable. There was no way to get comfortable. I was definitely not going to lay on the bed. Around midnight we decided enough was enough. We checked out. I am very disappointed Booking.com will continue to allow reservations to be made through them for this motel. I also wrote a review on booking.com However they will not share the review or pictures. Please learn from mistakes and find another room near by

At the entrance were homeless at both side of the entrance. When we check in for our reservation,…read morethe lady told us that the rooms left didn't have hot water then she said that only one room has hot water but tv was broken

After being intimate and laying completely naked and exposed a staff member barged into our room,…read moredid not even knock, she quickly said sorry and left, I was beyond mortified and felt unsafe so we left. Tried to get a refund and they refused more than 20.00 because we didn't go and talk to the lady who just saw us completely naked before we left. It's on camera they know it happened. Just steer clear!

I booked my room online and when I got to the window they couldn't find my reservation they gave me…read morea room that I didn't pay for All that money spent for no reason The workers are rude the rooms are nasty and disgusting Don't stay here if you can help it I only give it a star because that's the only way I can get out of this review

The staff up front was very helpful and courteous. The rooms were very clean and updated since last…read moretime our family stayed here. They've done such a great job renovating this place.

A friend since high school (mid 1970s), his house was damaged by a car crash ... the insurance…read morecompany put him in this place. I went to visit, and it is a DUMP of the first degree. Staying at a DIVE in Tijuana would be nicer than this. FILTHY bathroom, FILTHY, bashed in walls ... I could NOT believe I was visiting a hotel in the United States.

THE WORST PLACE TO STAY. If you want to be around gang bangers bumping music LOUD all night stay…read morehere! save your money and go somewhere else. The front desk does not care and it's also so dirty and ghetto. Also there was no parking we had to park by the store and walk so far to the room.

This was the quietest motel I've ever stayed in…read more It was clean, they had balcony rooms. I got one, if I was staying for a few days I'd be reading on that balcony. But I only stayed a single night. The room was really long, lots of space, a table with 2 chairs. Refrigerator, full sized shower, and renovated rooms. I checked in easily, we had a reservation, they gave us a piece of paper to park, and this location is huge!! Good amount of parking for guests. I'd be back!!

Our 8 day started off well. it was great to see so many eating places all in the neighborhood of…read morethis property. When we first got there the desk staff were all nice, a couple of the cleaning ladies were not friendly. The parking was very convenient, and the only criticism we would have made is that the corridors and stairs are all basically black and really could stand a good power wash, that would brighten up the whole building. We understand the time deadlines and we had a transfer coming so that we could extend another day, but the desk staff became very impatient, rude and disrespectful, especially Stella who had been fine the rest of our stay. we had only just removed our cats' letterbox and she stormed into our room and acted like she smelled the worst possible odor. had she given us two more minutes we had our own vacuum and cleaning supplies and we would have mopped the floor, we even had our own air filters. We have never been treated this way at any other place we have stayed. We are not the guests who had dogs who pooped in the corridors and by the BBQ areas and were just left there. We don't smoke cigarettes or use the ash cans all throughout the corridors, we were very good guests but I guess take our money then be rude and kick us out.

B No photos didn't stay there but had booked hotel based on…read morepictures room dirty towels dirty , bed terrible left and found a better hotel

This place was very gross. I found 2 worms at diff times near the bathroom and bedroom. The AC is…read moreloud and like people mentioned it didn't seem like I was safe from these creepy crawlies. Definitely not worth the $93 I spent for the night.