I love shopping at H&M. They have trendy clothing pieces,…read moreand have great prices. The one thing I don't like about this place is the people that work there. I stop by every time I go shopping at Laurier Quebec, and every time I get to the cash register, the employees don't even say hello, are talking with each other while serving clients, and just seem to have zero knowledge of what acceptable customer service is. I understand that many of the people working there are teens-20 somethings, but that doesn't mean they can be rude to their clients.

I love the service at the Laurier Quebec location. Ann-Julie is always of great help and is also…read morevery welcoming every single time. I also had Guy-Olivier help me find my receipt in their system since I had lost mine and needed to exchange one of my purshase here in Toronto. As I couldn't drive all the way back to Quebec and forth to pick it up, he offered to personally get in touch with an H&M store here to share the information needed. Thank you both !