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San Diego Serve

5.0 (3 reviews)
Closed • 8:00 am - 8:00 pm

Services - San Diego Serve

Private investigation

Auxiliary legal services

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People searched for Private Investigation 187 times last month within 20 miles of this business.

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Trusted Eye Investigations

Trusted Eye Investigations

(36 reviews)

Downtown

I sent an exploratory email to these guys about an issue I'd been having with a neighbor…read more When they sent a response they suggested several common-sense and appropriate measures I could make myself to rectify the situation without engaging the services of a private investigator. I appreciated the honesty and that there was no attempt to upsell me into something that wasn't appropriate for my issue. Although I didn't actively engage their services, it speaks to a high degree of integrity that they responded in a professional and considered manner.

My family and I had some pretty serious issues arise and ultimately had to obtain a restraining…read moreorder. To get it served, we had no idea where to start and decided to hire a private investigator to find them, Trusted Eye website also indicated process server on their site so i looked into them. They had good reviews which indicated great communication, reasonable rates and amazing service in dealing with these sensitive situations. I contacted them and it always goes to voicemail. I decided to reach out by email to be able to give some explanation and John got back to me fairly quickly. His response was thorough in what i should expect, cost and time frame. He never tried to push or upsell which i appreciated. We ended up following up with a call and I hired him. Gave him all the information I could and waited. Within 24 hours one of the subjects was found and served!! I decided to hold off on the 2nd person since they were not yet needed, and I did have a budget to stay within. John was very responsive and detailed no matter how many questions I asked whether by phone, text or email. He was extremely professional and made sure any commitment he made was within his ability to provide. Overall I am very happy with the service rendered and will be contacting him again if I am in need of additional services he offers. I would highly recommend Trusted Eye Investigations, Thank you John.

GRI Investigative Group

GRI Investigative Group

(22 reviews)

I called 2 places with no answer, Marc picked up on the 2nd ring and was super informative and easy…read moreto speak with. I have not done business with him yet if at all and thought that a review of character was in order. Thank you for the info you provided, Marc and if and when I need someone, I will know who to call ( and will pick up)

Not recommended. Avoid this place. Made me to drive to appointment and then did not answer the…read morephone after my arrival. Waited over an hour no show. Kept calling, no answer, and a suspicious person continue to watch me the entire time while pretending to be using a phone. To date, I have not heard back from them despite notifying them of the unprofessional and questionable service. Not even an apology. Unprofessional. Stay away.. I did, in fact, contact you upon arrival, and I have the timestamped screenshot to confirm it. The communication was sent with more than enough time for you to receive it and respond. There was no reply, no follow-up, and no attempt to reach back out while I was there waiting for over an hour. Your statement that you "did not receive a call" does not change the fact that I made a good-faith effort to notify you and attend the scheduled appointment. If there were any issue on your end--whether technical or otherwise--the professional response would have been to follow up, especially given that this was communicated as an urgent matter. Instead, there was complete silence until after I left a review, which raises serious concerns about reliability and professionalism. Leaving a client waiting without communication--particularly when you hold yourself out as a private investigator handling sensitive or urgent situations--is unacceptable. This experience reflects a lack of basic professional responsibility. Clients depend on timely communication, especially in urgent situations. Unfortunately, that standard was not met here.

Coast Security & Investigations

Coast Security & Investigations

(2 reviews)

Recently, I hired Kelsay Investigations on an emergency basis on the recommendation of a close…read morefriend. I had never hired a private investigator, so I didn't know what to expect. Though, I am friends with multiple federal and state law enforcement agents, throughout the state. So, I set my "mental bar" pretty high. I was expecting a gruff, uneducated person, who slept in late, and chain smoked like crazy...you know the stereotype, you see on television shows. But everything about that expectation could not have been farther from the truth. In fact, I was shocked when Matt, of Kelsay investigators called me. He was professional when I spoke to him on the phone and he was perfectly on time, for our scheduled appointment, the very next day. To be honest, I had already hired a different private investigator, when Kelsay Investigations, was recommended to me. But, because Kelsay Investigations was highly rated by my friend, and because Matt was so professional and sincere on the phone, I immediately cancelled with the other private investigator. I must admit, there was tremendous risk, for me, in canceling the other private investigator. Personally, this was a "no fail assignment," so to speak. But, I had faith in Matt and his abilities and the abilities of Kelsay Investigations, after our call. As I mentioned, this was an emergency/rush job and time was of the essence. Not only did Matt show promptly, but he even rearranged his day, when I asked him to meet me earlier than we had originally planned. Matt's depth of knowledge of the law is impressive. In fact, I dare say his knowledge of the law is as deep as any law enforcement agent I've ever met. When I met Matt, the next day, I was a nervous wreck. But Matt calmed me down and gave me tips on how to handle the situation I was in. Most of all, he assured me he would perform a top-notch job. His demeanor and the information he gave me immediately put me at ease. And, as promised, he carried out the job in a flawless manner. To top it off, he hung around, once he was done, to make sure that I was okay after a very emotionally trying episode. That additional time meant the world to me and further demonstrated the professionalism of Kelsay Investigations. Rarely, have I come across a company and an individual as experienced as Matt of Kelsay Investigations. Although, Matt did not divulge any of details of his ongoing or past investigations, it is clear that Matt is an ace in his field. He explained to me the details of being a private investigator and I was astounded at the level of training that is required. In fact, I learned it takes longer to become a private investigator than it does to become a police officer, in many cities and states. But, there was no bravado in Matt's tone or temperament. I was simply curious, how someone could handle a situation in such a "cool and tempered manner." I have a newfound respect for investigators like Matt of Kelsay Investigations. Without a doubt, I wholeheartedly recommend Matt and Kelsay Investigations. I strongly encourage you to contact Kelsay Investigations and speak to them, even if you already have a private investigator you're working with. A second opinion never hurts. Kelsay Investigations are at the top of their field and should I ever need to use them again, I won't so much as flinch about my decision, when I pick up the phone to call them.

I don't like to put five stars on much these days, but I have to say that the work done by Kelsay…read moreInvestigations goes above and beyond. The surveillance assignments that I've had from them were much better than what I've had in the past from other P.I.'s - no shaky camera or poor quality picture. They were very prompt in returning my calls and very professional in their business conduct, which is something I appreciate very much as an Insurance Agent.

San Diego Serve - privateinvestigation - Updated October 2026

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