Use at your risk. To me, customer service is a very important part of a business. On July 13, 2021, Saul was here to measure my yard. I need grass replaced and new grass in the empty areas. He said that an estimate would be available the next day. Three days later no estimate. I had to call at least three times before someone answered the phone. The lady that answered said that she would contact a Mr. Gonzales, the person in charge of the cost of my project. Finally I received the estimate that afternoon. I was sent two attachments. I was unable to open one and I was able to open the other, but half the page we ineligible. I sent a reply letting them know that I had problems opening the attachment and unable to read the other. Six days later no response and no curtesy call. It was obvious these were red flags. I sent them an email yesterday July 21, 2021, telling that I was canceling the project. No response to that email. Today July 22, 2021, I gave them a curtesy call to ask if they received my cancellation email. The lady that answered, once I told her I was cancelling, all she said "OK" and hang up the phone. No apology, no explanation, no curtesy, and no professional. Not to mention all the time I wasted. My recommendation for anyone reading this find another company. You'll be taking a risk. Definitely this company has poor customer skills and it is not very responsive. Thanks. read more
