Great smoke shop in East Longmeadow! The prices for everything are veryyy low and the manager was…read morevery helpful. I had a great experience and would definitely come back here.

The lady was so rude and kept saying that she could not let my friend and I look or go in the shop…read morebecause she could not leave the convenience side. Then continued to shout at us what do you want. After we left,while we were looking at stuff from the outside, we see here enter the shop. So we go back inside to ask if we could go in now since we saw her in the shop, she yelled I said you can't go in there! So unbelievably rude!! If you guys aren't open during your hours that you say you are then you shouldn't advertise as such! This lady needs to learn customer service

They got co2 great staff cool stuff. Big store large selection of goods. Never a bad timeread more

Great company had issues with my first clone, not doing well when it arrived. I contacted the…read morecompany showed them pictures and they agreed and sent another one which was great quality in a fast amount of time. I am really impressed with the customer service and the president and c e o Mike Warren is responsive, at getting mistakes, taken care of thank you

Plenty of parking, easy in & out location on RT 20. Everyone is friendly & professional with a wide…read moreselection of goods. I have no pictures to share :/

People checking ids at the door are nasty, not nice at all, called us stupid after walking away…read morebecause we were having difficulties with the strange ID checking system which involves a camera and glass window not a person. Just left didn't even make a purchase, not giving money to nasty people.

Great selection and good prices I always shop here & good value for your money I use to live near…read moreby Always has a great selection of cigars

Unfortunately the guy sold me the wrong k pills that were fake so I had to report him. I'm sure the…read morestore won't be around for much longer :(

Great prices with quality inventory. Everything was neat and clean didnt seem like the employees…read moredidnt know what they were doing. All around good spot to check out for tobacco needs

Prices are reasonable, for liquids, but don't call to ask a question!!! They DO NOT answer their…read morePhone, called 8 times after they opened, let it ring till answering mach. Picked up!!!, I guess they do not want U, unless U come in!!!

I have tried every Electronic cigarette on the market and they all failed with multiple problems…read moreand lots of wasted money. But I still didn't want all the poisons from regular cigarettes. Then walking on Main Street in Northampton I saw a man with an E-cigarette with lots of vapor coming out of it. I asked him were he got it and he told me his friend said go to Birds's Store because they had the best system on the market. So I immediately went to Birds in Florence on the corner of Main Street and Maple Street right next to A-1 Pizza shop.I met with the owner and he interviewed me about what Brand I was smoking and how many packs per day. He designed an E-cigarette for me based on my specific smoking habits. The system works like a charm and holds a charge for a long time and only takes 2 hours to recharge it. Not all night like the others.It has a large tank to hold lots of fluid so you don't have to fill it up so often. Saves a lot of time and inconvenience.He is not a salesman, He is a consultant who has more knowledge of any E-cigarette company I have ever dealt with and that has been a lot of them. He truly cares that the customers are happy with their purchase and will come back and refer other customers to his store. So if you know someone that smokes and isn't aware of the life threatening Poisson's in regular cigarettes tell them they should just try using the nicotine smokeless E- cigarettes. E-cigarettes are much better for your health.I had an Excellent experience with the owner at Birds store, Pleas do him a favor and leave a review on Google review's and Yelp to help his excellent reputation.Thank You.!

I went in the package store yesterday to buy a bottle of wine. The prices were a bit higher than…read morenormal pricing in the area. And to top it off The guy who was behind the register was very very rude to me and he was not helpful at all! I told him he was being rude, he told me he doesn't care! He doesn't have time to help me! So I left and I spent my money somewhere else! I've heard stories about Sofia's Restaurant being a little bit racist in the past and I guess their horrible ways transpired to their package store. With so many package stores in CT just know that I will NEVER NEVER return to this one and I plan on telling all my friends and family about my experience. I hope people are reading reviews before they go out to restaurants and stores!

Man behind the counter went out of his way to make sure I got what I was looking for. Aside from…read morethe fact that there was glass in the main parking spot for the best place to park, I would recommend it if you expect customer service while in a package store. Prices are regular, not a deal, but worth it for the convenience of the location.

Prices are sometimes higher than competitors, but there is an excellent selection for those who…read moretruly enjoy wine. Owner is always willing to order something rare or unusual.

If you're going to sell overpriced merchandise, at least be friendly. The guy working on Black…read moreFriday could t have been more rude. I'll go to one of the other three liquor that are nearby in the future.