Looks like they can't get enough staff to open? Hand written changes on the open hours showing open…read moreat 10am. I have been there twice in the last week between 11-12 and nobody is there. Too bad as I'm trying to give them a little business?

This place is always closed any time I try to go in the middle of the day with a paper on the door…read morethat says "closed due to family emergency" with a different time posted .... I understand once .. but 3 separate times in a month is just unprofessional...

I absolutely love coming in this store every time Chantel is working she's so helpful always happy…read moreand smiling, this young lady is a keeper !

Really nice people, very helpful with everything and absolute best place around to get what you needread more

This place is awesome and Tyler is helpful to everybody. Just be mindful there's 2 separate lines…read morefor lottery/tobacco. You aren't being ignored, wait your turn. Good prices, quick service and convenient location make this a worthwhile stop. I get all my backwoods cheap here. They even replaced my stale packs in the past. Keep up the good work.

Smokers Express has excellent customer service and is very happy to make sure you find what you…read moreneed.. I've been going here for about 10 years and Danny the proprietor has always had a great attitude even when the store is packed There are a lot of brands of pipe tobacco to choose from and the same for cigarettes and vapes He also has a walk in Humidor He had volunteered to stay open 20 more minutes past closing time when Lyft was late in picking me up I'm 62 and have been to many smoke shops and I would happily recommend this store

Store always clean. Employees are nice, helpful and follow Covid rules. Great products, well…read morestocked and always fresh. Great prices. All around nice place to shop.

Love going in the store. Everyone is so welcoming so polite so helpful.read more

Biggest and best humidor around. Amazing and friendly staff. They also have a cigar lounge. Grab a…read morecigar and have a smoke . Hannah is so knowledgeable about the cigar inventory and will assist with recommendations, as needed.

I highly recommend NOT utilizing this shop while HANNAH is still working there unless you're aware…read moreof her schedule so you can avoid her. She is extremely nasty and has an attitude seemingly just for existing. She clearly does not care about the owner's business he gets or even her own job. Yikes... She's a bit too comfortable there. Some people grow out of being a bully, and unfortunately some don't. Hannah never seemed to outgrow that phase. To tell another "adult" that they're acting in an unprofessional and rude manner is something you shouldn't need to do while giving your business somewhere. With our phone call we just had while I was attempting to call the owner back, she assured me she had not learned her lesson and still wanted to be rude & difficult. She had a second chance to be kind, instead she still continued to be disrespectful. Knowing I was the person to complain, she had no problem being the same unkind person she was earlier. Does the accountability taste bad or are you just mad somebody finally didn't tolerate your nasty behavior? I've been coming here since they opened, quite frequently. I will not support a business that allows someone to work their who is so disrespectful and nasty. I can buy wraps & glass etc anywhere. I only kept coming back because of the interactions I had with the staff. This was the complete opposite of the "norm" here and it will not go unnoticed. Camera footage doesn't lie. If you would like to experience an unpleasant shopping trip while trying to do something so simple such as pickup wraps... I'd recommend coming here. If you appreciate being treated kindly, I'd recommend avoiding this location. I cannot imagine being so rude & belittling to somebody for simply walking into a place of business to buy something they have and nothing more. Seems they're trying to do a Little damage control over on Goog with a different bad review being left just two weeks prior... there are multiple fake accounts with positive reviews... ironically some from... Hannah

Great place with a solid selection. A true cigar shop & not a vape place or liquor store that…read morehappens to have some dried out sticks in the back. Will definitely be back!

Humidor is top notch! Prices are great too! I'm there every…read moreweekend. I love the people there.

Very impressed with the store and especially the staff, everyone was very nice and happy to help.read more

Excellent store in Waterford, MI. Very helpful, knowledgeable, courteous staff. Have shopped there…read moremany times and will definitely being returning to this awesome store.

From the owner: Our business is a one stop retailer with diverse, affordable selection of vape, premium cigars,…read moretobacco, glass, hookah, grinders, jars, CBD, kratom, papers, trays, butane, vape mods, vaporizers, lottery, accessories, ATM, and more!