I haven't been able to get my allergy injections as prescribed at the Rockwall Office. At my…read morescheduled visiton July 9th I was told they couldn't find my injection bottle so they made an appointment for the next week July 14th. When I got there the second time they said they didn't have any. What am I supposed to do? I don't think anyone over there cares.

The front office staff is rude and short with customers. I am starting to believe these negative…read morereviews on here. I was telling the staff about an issue I had with another location and they proceeded to inform me that the staff there is good about communication, disregarding my experience.

I have been a patient of Dr. Wakwaya's for going on a year soon and have never been more thankful…read morefor being admitted to being a patient!! Dr. Wakwaya is very knowledgeable, thorough, and has really helped educate me and my family on my health and longterm plans. He was able to work with my other teams of doctors to determine an extremely rare diagnosis. But also, the entire staff there is absolutely darling. I know that I can call or email Erin or Christina any questions and they're very responsive, and if for some reason they're going to be out they provide easy instructions for getting in contact with others on the team that can help. Dr. Wakwaya's patient rooms nurse also so kind and will inform you of any vaccines that they have that are recommended for my condition (such as boosters) and it has really helped me stay ahead of any respiratory illness! The respiratory therapy team is HILARIOUS. I think I've seen at least 3 now throughout the various types of tests and they sure know how to make weird breathing tests entertaining and easy! I've had breathing tests elsewhere many times and sometimes they can be super laboring to the point I want to cry, but the only tears I'm shedding with y'all are tears of laughter. The vitals team, always so friendly and helpful with directing you through the patient itinerary! Phlebotomy, another joyous bunch, they've made me so comfortable, I trust their steady hands! I'm to the point where I can even watch them do it, couldn't do they before and I had had dozens if not hundreds of blood draws before! The check-in crew, talk about an operation! We as patients sometimes have really long back to back appointments and somehow y'all keep track of us and make sure we're getting to where we need to be. Thank you, it can be confusing for us sometimes! I don't want to assume, but as a patient it really feels like everyone likes working there or if they don't, we as patients sure don't know it! Anyway, I've seen over a hundred doctors in my young life and this practice is the MVP. No disrespect to any of my other fabulous doctors either because I do have insanely amazing other doctors too! Y'all are just THAT good and go THAT much above and beyond, I am so very thankful!!! Thank you!

Dr. Sandhu is amazing! She has a wonderful bedside manner, is very kind and knowledgeable. I highly…read morerecommend her.

When I arrived at Dr. Sandhu's door, I was confused at what was happening to my body and…read morefrustrated. Upon entering the office, the office was clean, orderly and the front desk was easy to find. Dr. Sandhu's bed side manner was amazing! She actively listened to my problem, symptoms and even when I cried because of my situation, she comforted me. She was genuine, kind and more helpful than any of the other MDs I had recently see. While educating me on the possible cause of my issues, she used language I could understand and was open to questions. She then gave me a couple of treatment options with, pros and cons. Additionally, at the follow up appointment, should the first option not work, there were already follow up plans in place. In short, she is an amazing MD that genuinely cares about the well being of her patients. I was lucky to have found her.

The other reviews are right!! This dr doesn't even look you in the eye and is unprofessional in…read moremany ways. He told his SECRETARY to tell .e a diagnosis..that my blood was too thick. WHAT IS THAT????NO EXPLANATION GIVEN THE SECRETARY is sloppy looking and brought her two teenagers to work ..skipping school and sleeping in the waiting room snoring. I will find a new pulmonologist. ?????

I went to Dr. Mintz when my asthma was out of control and my wheezing and coughing was nonstop…read more While he is not the warmest or friendliest doctor, I know I'm not there to make friends with him. He did his job professionally and ordered his assistant to do a complete assessment of my situation with breathing tests and prescribed steroids which immediately put me on track. He explained my situation thoroughly and slowly. He doesn't come off as a jolly old soul but he fixed me and did the job and asked I make a follow up appointment in 3 months. Job was done, albeit with no frills but I'm much better because of him. That's what matters. *Update* - so his receptionist just called me to confirm my April appointment and she was very snippy and rude. I told her I'd like to postpone my appointment to June and she asked "Why? Dr. Mintz will want to know why." I informed her with the given virus situation, it's pretty much a no -brainer why I want to postpone. She said "well we are taking extra precautions here in the office but anyway, what time do you want to come in?" I asked what time he's available and she replied just tell me what time you are wanting and I'll schedule you so I said ok, how about 1:00? She replied "He's actually not available at that time on that day." I replied with "and that's why I asked what time he's available!" After we finally agreed on a time, she hung up. No thank you, no good bye. Disgusting and such a turn off. I might look for another PULMONOLOGIST. He's not worth it.

I took my husband here this week and our experience was as good as can be expected when you can't…read morebreath. All the office staff were super sweet and professional. We were seen on time. We were offered coffee and water when we were waiting to be seen. Dr. L was super nice and down to earth. He took all the time necessary to answer all our questions and explained everything in detail. He was very supportive of my request for extra test and seemed like he genuinely cared about his patient. He is determined to find the root cause of the problems the patient is having and helped be as efficient as possible for a self pay patient.

The doctor is a very good doctor with a lot of experience and knowledge I appreciate that,…read moreBut sorry to say that the office staff are very poor in doing anything to the patient because since more than Four weeks completed after the doctors visit still there is no response or follow up for the CPAP Proscription with the supply company even I called doctors office and reminded them also asked for the prescription send to the e mail for a comparison with current market CPAP machines they never follow up that Also no update about my CPAP machine even the company knows the update from me , very disappointed with that matter , If the doctor keeps these kind of office staff he will sure loose the patient in future.

I can not in good faith recommend this practice. In fact, if you actually want to speak to the…read moredoctor or other medical professionals you will have to first get past their dragon lady receptionist. Their phones are on an endless loop. Each attempt takes you right back to where you started. As for me, I prefer to have to have my medical care done by an actual physician and not some angry condescending rude call taker who's only interest is getting you off her phone so she can go back to watching Tik Tok videos.

Dr. Shotwell saved my life. She is a wonderfully caring doctor. She's highly intelligent, very…read moreknowledgeable about her specialty, I have read two previous reviews that I don't understand. Whenever I've had an appointment I have been seen by Dr. Shotwell promptly.She was able to diagnose a rare lung condition that had stumped other doctors. In my opinion, she is one of the best!