jennifer from gary krouse insu is awesome ! i am 1000% happy…read morewith the agency ! love you guys !

i never had an issue but i had recently asked to add another vehicle and mom to the policy for the…read moreupcoming month my auto pay is automatically taken and i just called again because nothing has been done this is unacceptable and very disappointing last I spoke with receptionist or whom answers the main line she took my info provided last month and provided me a verbal amount and yet not done . Unsatisfied client who might look elsewhere due to this miscommunication.

I had been a customer for over 30 years. I have left multiple voice messages for my agent. They…read morenever called back. I guess they don't need my business. I would hate to need them in an emergency.

Deceitful Business Practice-During Covid-19.I write this review with disbelief that I actually have…read moreto write a bad review on this company. I have been with Mercury Insurance for many years and until now I really have not had any problems but I have to say that I am so disappointed in their behavior that I had to write the review. Due to COVID we were not able to work and we lost our home and had to stay with my daughter in Alabama. I called Mercury to transfer my account coverage but they did not have coverage in this state. That was on 9/8/2020. My agent Hilda assured me that they would refund me for the days that I paid for and did not use. She said it takes about 10 days to process. 30 days later no check, however they reached back into my account after I had cancelled (over the phone and in writing) and took out an additional $506.00 for an additional month of coverage of which I did not owe as I had cancelled weeks prior. I called and they said they had just started processing and I would get $210 back for the original difference. I told my agent that's great but you just stole an additional $506 out of my account. I also told her that it has been a month and a half already. It has caused me so much distress because as I mentioned - not working so - no money. I needed that money for bills and food. I am a heart transplant patient and can not work during Covid. I just want everyone out there who reads this to know that Mercury Insurance will steal your money. Don't use them or allow them access to your account. They don't care about you or your family just padding their own pocketbook. I have yet to see my refund of $506 or an apology for their theft.

Cathy works with Karen Cardenas and Cathy was very helpful with my policy change…read more Very sympathetic about insurance rates changes. I told her that they were going through the roof. She understood and we got to a good place with my policy.

Very happy with the Cardenas agency. They helped me with my business insurance and life as well.read more

Ray is the best! He is my new tax man. He's very knowledgeable and stays updated on new tax breaks…read moreand rules. Never ran into any issues or questions from the IRS since seeing Ray. He's affordable and gives quality work.

All my cars have been insured through Mr. Portela services. He is accountable and has affordable…read moreprices. I highly recommend his services to everyone I know.

I am so grateful to Ellen at Fleshman Insurance Solutions for literally coming in and saving the…read moreday! I was struggling to find the right insurance for my family's needs, and was continually faced with advisers who would not return my calls promptly, gave me bad information, or sent over reams of unnecessary paperwork. Not only does Ellen actually answer for her phone, she took tons of things off of my busy hands and just handled it! I have the exact right products at the exact right price now and I don't have to stress about this another minute. What a gift headed into the holidays. A customer for life!

Long story short..my family has been dealing with medical and covered ca for the past 2 years and…read morewe were not covered for one reason or the other. I learned quickly that the health system is here to break you. A good friend of mine referred me to Ellen Fleishmann. Let's just say that EveryONe has been has medical coverage as of today. She was magnificent!! She figure the problem and help me solve it with the County and got us covered. I saw this past weekend that Friend who referred me to Ellen, and I thanked her for referring Ellen to my family. My friend said, " I told you, Ellen will take care of it", and Ellen in did took care of it. LIFE SAVER!!

Great sincere and personal customer service! They also have many carriers and the lowest quotes so…read moreyou can definitely find what works best for you. I would highly recommend Kane and Torres insurance. Ask for Daniel Torres, he can answer any questions you have!

I had Kane & Torres auto insurance for about five years until I bought my first home and then I…read moreadded the house insurance it has been about 13 years and I have not found a better deal or better customer service I even got a great discount from Mercury during COVID. I also have referred friends and family to them with no issues they are all ways A1

I have got to say it's a relief knowing you are treated like a customer, and not a policy. I have…read morealways had a thought in the back of my mind on whether I am getting a good price AND am I properly covered. Insurance and Karin gave me the peace of mind I have always looked for. Karin did not try to just quote me the lowest premium to make me happy, she asked me the right questions to know what I need. I have never had someone point out what exactly is needed if the unfortunate happens. It's not about replacing some furniture and some appliances, it's about trying to replace EVERYTHING. It was eye-opening and humbling. The best part, Karin did not use fear, just straight commonsense. Now, I just need a Financial Advisor, Banker, and Attorney that I can trust just as much. Thank you, Karin and Insuraserv!!!

Extremely satisfied! Promptly got back to me regarding renters insurance and earthquake insurance…read morequotes. Karin worked with all my insurance needs quickly and gave the best deals around! We couldn't be happier. Looking to switch automobiles next! So happy we found you. The personal attention and care made me feel like a human being who mattered. Professional, helpful, prompt and affordable. Highly recommend

Came in real quick to finish a DMV transaction. Andrew was so helpful and quick. Excellent…read morecustomer service Andrew!! We finished everything under 10 minutes. No line. Beats going to the DMV. I love how helpful and nice everyone is.

Thanks Peter for explaining about the insurance. Of $563. For my Audi 2020 Q5 Plug in hybrid…read more Hopeful next time I come those printers will be fixed. So they don't print out other people's names on my receipts in 1/9/26

If I could recommend an agent who bends over backwards for their client, it would be Michelle. She…read morewas professional, very kind, and very genuine in wanting to find me the best rates possible with my insurance needs. She really cared about what was best for my family and myself and didn't try to over-sell anything. She really helped guide me and made sure I got answers to all my questions and concerns. She totally followed thru with everything and made me feel like I was her number one client. Thanks Michelle I really appreciate all that you did for us. Sincerely.

From the owner: The Gonzalez Insurance Agency sets itself apart by focusing only on our clients true needs. All…read moreprotection is tailored to our clients circumstances, for their current stage in life. With Farmers being the largest multi-line carrier in the world, we are able to provide every level of protection one may need; from their auto, home, life, commercial and everything in between. We understand not everything can fit into 9-5; so we welcome contact after hours and on weekends, providing our Agent's personal cell phone for calls or texts. We take pride in being available for our valued clients whenever they need us, for whatever reason.