1. Samantha Servais

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Cross Plains, WI

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Samantha Servais

5.0 (1 review)
Closed • Closed
Updated 2 weeks ago

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Response time

6 hours

Response rate

100%

Services - Samantha Servais

Haircut

Hair styling

Samantha Servais Photos

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17 days ago

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Duncan Edward European Hair Design - Artistic Stylist -Aaron Pairama

Duncan Edward European Hair Design

3.8(35 reviews)
8.6 mi
•$$

I wanted a spur of the moment haircut and chose to make an appointment at Duncan Edward with TK…read morebased on positive Yelp reviews, and I was completely blown away by TK and the new haircut that he gave me! TK was so friendly and genuine, and really listened to what I was asking for. I admit I did a horrendous job explaining what I wanted but he looked at the pictures I had of what I liked and seemed to know exactly what I wanted and he gave me a beautiful new haircut that I am absolutely in love with!! I also very much appreciated that I was able to make an appointment online, for the very same day. Usually I have to wait several days, if not a week, to schedule an appointment with my usual hairdresser. I'm feeling very conflicted now because I've been going to the same hairdresser for several years, but I enjoyed my first experience at Duncan Edward with TK so much that it's going to be hard not to go back!

I have been going to Duncan Edwards on and off for years and have been satisfied with the results…read moreuntil my last visit. I scheduled a full head of highlights and half way through Aaron told me he was only doing a partial. I trusted his "expert" advice and went with it. When he finished the partial he showed me the front and it did not look too bad. However he did not take the time to show me the back. When I got home I checked the back in the mirror and it looks terrible LOL! No wonder he didn't show me the back!!! The front of my head is highlighted and the back is brown!!! I'm now an official freak! I'm going back to have it "fixed" and I will update the review afterwards. Fingers crossed :P I do not recommend it to anyone, unless you want to be a freak like me. Cheers! So I went back at 10:45am which was agreed upon verbally with Aaron. However, when I went back they told me that it was 12:45pm. I was fine with it, but when I asked to be given a card to have proof of the the time the front desk attendant told me she couldn't. So I insisted since I did not want to have to deal with the time being "wrong" again and eventually she prints the appointment details out. So I leave and come back at the updated time and Aaron and I start to argue about my hair. Basically he would not apologize and admit that he jacked up my hair. So he says it's best if I leave and get a refund. Which is fine by me. But then right before I leave he says that I was rude to the front desk attendant and calls me disgusting. Wow! I did't say anything rude to the front desk attendant I just insisted on receiving a card for the appointment so I would NOT have to keep coming back at the "wrong" time. No idea what he was talking about. But he is disgusting and this business is abusive. I would't recommend Duncan Edward European Hair Design to my greatest enemy.

Photos
Duncan Edward European Hair Design - Artistic Stylist -Paola

Artistic Stylist -Paola

Duncan Edward European Hair Design - Beautiful Before and After, done by Artistic Stylist Paola

Beautiful Before and After, done by Artistic Stylist Paola

Duncan Edward European Hair Design - We are one of the only salons in Madison to carry the fabulous and affordable REF of Sweden line.

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We are one of the only salons in Madison to carry the fabulous and affordable REF of Sweden line.

Rooted Culture Salon

Rooted Culture Salon

4.3(22 reviews)
12.1 mi
•$$$

I made an appointment here for a blowout + style, for a wedding. I stayed across the street at the…read moreHyatt (very convenient!) Becca styled me, and she listened to all my requests. I got so many compliments the day of the wedding, and my hair felt smooth for a few days afterwards. Thank you!

My hair didn't turn green or anything, but it was really expensive to ultimately look like a single…read moreall over color, darker than what I wanted, and is not similar to what I asked for... so now waiting hoping it fades. I share this- if you're trying to gradually move back to a brunette- this probably isn't the right salon. Below are photos after the initial service, after the correction (photos after initial service were shared with salon), and the inspiration photo. I reached out to Rooted Culture regarding my correction for advice and was told "we're not a good fit". The person delivering this message was very nice- but not what I expected. While I agree, it's left me to navigate the aftermath alone. I had a consultation with Charlie regarding what I wanted to accomplish, reviewed pinterest photos, etc. I brought a singular inspiration photo to the service appointment. I was candid about the over highlighting of my hair historically and my desire to get back to a brunette with highlights vs dark blonde with highlights (which is where I started). When my hair was dried- 1/2 of my head had more highlights than the other half. There were chunky very bright blonde pieces at the front and the distance from scalp to initial highlight was very long. I mentioned the dark roots and uneven highlights, but I slept on it. I called back to correct on Wednesday. They fit me in the following Monday- awesome. I should have slowed this appointment down- so we were on the same page. Because I was slotted between clients, it was rushed. Charlie started adding low lights- I mentioned focusing on the bangs because that was my greatest concern- the heavy contrast. Charlie then started to ask me what we should do- I told her I didn't know. a gloss was suggested. Ok sure. Charlie showed me some hair swatches- "which one?" She recommended not going below a 7, but again I told her I don't know. I'd like my hair to be more blended vs high contrast. So she mixed a 9 and 8 (was that the right choice-idk- my head was in a wash bowl). So the gloss stayed on for 4songs- 12-15mins, but was applied to my whole head vs just the bang area. I mentioned that to Charlie that I thought we were only applying to bang area., she mentioned wanting the color to be consistent. End result is the dark hair color in the photos. Again not the end of the world or blue, but nothing like the inspiration photo or my expressed desire to keep some dimension.

Photos
Rooted Culture Salon
Rooted Culture Salon - The correction angle 2 (loss of most dimension in hair- a bit remains towards the front, but very dark

The correction angle 2 (loss of most dimension in hair- a bit remains towards the front, but very dark

Rooted Culture Salon - Inspiration photo

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Inspiration photo

Samantha Servais - hairstylists - Updated October 2026

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