I strongly urge you to avoid the local State Farm office. During one of the most challenging times--hurricane season--their support has been nonexistent. Even after reaching out directly to Sam Sharpe, my emails went unanswered, leaving me feeling ignored and abandoned during a disaster.
Prior to Hurricane season My experience with Statefarm took a turn for the worse when I was pressured to change my car insurance to Georgia by the local agents, despite not having my vehicle registered or a driver's license there in Georgia. This reckless decision led to my Florida license being suspended, resulting in near-arrest for driving with a suspended license. The office was aware of the insurance issues but failed to notify me, and I faced threats from the State of Florida regarding the seizure of my car.
I clearly communicated to the Georgia office that I did not intend to change my state residency while buying a home. Yet, they changed my insurance anyway. Now, after being a loyal customer for over 20 years, State Farm refuses to insure my car due to my suspended license, and wrongly accused me as someone trying to game the system for discounts.
My frustrations continued as I dealt with damage from two hurricanes and a nearby tornado. We submitted a homeowners claim only to have our messages to the local office ignored. The insurance adjuster absurdly claimed that hurricane winds couldn't crack wood, despite clear evidence of significant damage. The deck and stairs have shifted dangerously, yet our legitimate claim is being denied without recourse.
Additionally, I experienced difficulties uploading necessary documentation to support our claim. Attempts to reach out for help were met with silence from both State Farm and Sam Sharpe.
For over two decades, I trusted and believed in State Farm, convinced they were a reputable company. However, their current lack of care and support is disheartening, especially for disabled veterans like myself living on a fixed income. It feels as though they are taking advantage of vulnerable customers rather than providing the support they promise.
I still have not heard from Sam, other than when I left this review on Google. Someone left a response with several lies in it, basically not taking any accountability, and they didn't bother to email or call me to even discuss the issues. They only posted the response to make themselves look good. Don't buy it, stay away. read more
