I called and said I wanted to cancel my policy, they said ok and asked me what date I want it to be…read moreeffective. I gave them a date. A month and half later I get a another invoice. I called and they said cancellation had to be in writing. Scam, still fighting.

Absolute worst experience with an insurance company...needed a tow, got tossed around between…read moredepartments for 4 hours. Got my own tow truck...had to pay out of pocket. Save yourself the headache, this company is an absolute joke...and I'll say, a scam. I had the coverage= had to pay myself. If I could give negative stars I would.

If I could give lower than 1 star I would. Screwed member and left me in a worse financial position…read moreafter their insured total my brand new car. Told me the car was totaled at the last minute and took my rental car. Then I was told that I needed to meet with them days later in a city and hour away. I asked how they expected to get there and I was told it was "up to my discretion". I didn't try to sue or ask for tons of money I just asked for what I had put into my car and they did not listen to me and treated me like a child.

My agent did an excellent job in supporting my needs. I had a lot on my plate so she was able to…read moresupport me via phone calls and text. I received top notch service.

Ms Lamas was exceptionally helpful after our accident in eastern Arkansas. We were told it might…read morebe several days for an adjuster to inspect our car. We called her and the adjuster arrived right away. Our thanks to her!

Just meet with Jim. He is a caring wonderful person. He's an expert at protecting your stuff…read more Do yourself a favor if you need homeowners or auto insurance give him a chance. By the way, he is very down to earth and had a good sense of humor. Call

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've been associated with Allstate for 19 years and have worn many hats in the company. My tenure and experience has allowed me to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs. I can help you protect the things that are important - your family, home, car, boat and more. I'm proud to offer Allstate products, because they stand by their service. As an Allstate customer, when you're in need, you can take advantage of a variety of repair options for a damaged home or auto. It just makes sense to work with Allstate. I'm committed to showing you how Allstate is different and better than the rest. From sharing their broad product offerings for your protection and financial needs to offering you a real relationship you can count on. I'll help you prepare for your financial future and offer a higher standard of service, delivered wherever and whenever you need.

They could never get my bill straight. It's paid via escrow they send me bill every year and I…read morecall every year and nothing. Poor customer service, no one returned my call this year or paid my bill to escrow. Changed to someone else. I get making the mistake the first year, but after that that's on you! Lack of detail and no confidence in them.

Poor customer service from my policy rep Michael Finocchiaro. I call as regularly as I need and the…read morereceptionist never gets him on the phone. She just forwards to his desk where he lets it ring. I call back and she says he went to lunch and doesn't know when he'll return. What do they pay you for? I've never missed or been late on a payment, but It seems they don't value you much outside of accepting your money.

I needed auto insurance and just popped into the office of Joe McLaughlin. He is knowledgeable and…read moreinformative. He spent over an hour talking with me and answering questions. He never tried to 'sell' me a policy. He was nice and very polite. I didn't get the policy that day, but l did get a GEICO policy. Thanks, Joe!

Awesome customer service and love the location of their office on Waters Ave. as well!read more

Super great State Farm place. Knowledgeable about transferring cars, trailers, etc from Alabama to…read moreGeorgia. Home insurance- above and beyond service to actually come to new townhome property and review documents we previously were given by HOA. Communication via email spot on!!!

Have never done business with them…read more Have never requested a quote from them. Yet, I have been continuously harrassed by them for over two months!! I have my insurance through another provider. Never been in any accidents, etc. Yet, I have gotten over 4 cold calls a week for the past 2 months. I have requested that they remove my name & number from their calling list and I have also completed my Don Not Call registration. The next call I get, I'm calling the FTC.