Insurance- yep not the sexiest thing to talk about but you simply have to have it. I've read in…read moreseveral financial columns, magazines and online that it's smart to review your coverage every once on awhile. I recently received my annual homeowners renewal notice and decided now would be a good time to shop around. Especially since they were increasing my premium- not a huge increase but nonetheless an increase and like everyone I want to be smart with my money. I decided to call an independent agency as they will do all the leg work for you, compare companies and find the best coverage for your situation. I called Philleo Agency Insurance in Brookfield and what a stroke of luck that was! Jenna Starr took my call and listened to what I needed. She asked me many detailed questions about my home and current coverage. Then she asked me to send over my current insurance company's declaration of coverage so that she could do a thorough comparison. After 3 days Jenna called me and was excited to tell Me she found me some great coverage, for BOTH my home and car, much more than I currently had and for less money. She emailed me The paperwork so we could review it. Then a few days later we met in her office and went over all the coverage and numbers. I was amazed at the increase in coverage including a one million dollar umbrella policy and it cost me much less- Than I was currently paying. The company I am now with is A+ rated too. Philleo is a small agency and I like the fact that they actually have an office that I can walk into and talk to my agent. I also like that when I call a human picks up the phone- none of this "press 1 if you want blah blah blah..." sometime I just want to talk to a person! They truly know the meaning of customer service. The personal touch was evident in all our conversations. I certainly hope I will never have to call Jenna with a claim BUT if I do, I know I will be well taken care of. Jenna handled everything even cancelling my current policy. It was a total "No-brainer" MORE Coverage for LESSI money. I am so happy I finally reviewed my current home and auto policies and that I called Philleo Agency Insurance. If you need insurance (and you do!) or if you need to review your current policies ( and you should!) then give Jenna Starr at Philleo Agency Insurance a call. Your wallet will thank you ;)

This was my first time seeing our insurance entirely on my own so I was worried about how…read morefrustrating it would be. However, Jessica Beaman and the business is amazing. She responded quickly to my calls and emails. I felt that I understood the entire process and received the best deal. I greatly appreciate how kind and helpful Jessica was while we went through the different steps. It would highly recommend this business (and Jessica) to anyone seeking out assistance finding insurance coverage. Insurance is not easy to understand but I feel much more knowledgeable now. Someone else recommended this business to me and I'm very grateful that they did!

Jeff is not just a good agent but a great guy! He takes his job seriously and is very sincere about…read moremaking sure he not only understands your needs but that you understand your needs and how to best protect yourself. You feel like your talking to a friend! I've had bad experiences before and feel very fortunate to have an agent like Jeff.

Kaylee at State Farm Insurance Menomonee Falls Office is a professional and first class customer…read moreservice. she gave us the same auto coverage that my daughter and I had. Saving us over $1500 a year. I still can't believe I'm paying my auto insurance rate at what I'm paying per month. Thank you Kaylee and State Farm Insurance Menomonee Falls Office.

I'm absolutely heartbroken that I ever believed Jason Marquart. he turned out to be a liar. The day…read moreI came in to buy homeowners insurance from him he assured me that if anything happened to my above ground pool, my policy would cover it. That day I told him that I specifically needed coverage for the fence that enclosed my property as well as my above ground pool. He assured me that the specific policy through State Farm homeowners he recommended would definitely cover if anything happened to it. I even asked him if I needed a separate rider and he assured I did not. in February of this year my pool collapsed. He found a "pool expert" to come out and assess the damage. Evidently State Farm does not send out adjusters to assess damage. That was according to the claims department.The expert said that it was winter storm damage and that they had had several customers this past winter who had the same claim. It has been four months since this happened and I am still trying to get State Farm to cover what they promised. Throughout all of this Jason has consistently assured me that I am covered under section B of my homeowners. Yet I had to hire an attorney, and I am still fighting the claim. They rejected the claim on eight separate occasions, for reasons ranging from "earth movement" to "not sure what happened" to " can't figure out what the named peril is". Jason has totally absolved himself of any responsibility to helping solve the issue. I find him to be totally dishonest and inexperienced. I would never recommend anyone purchase a policy through this man.

I called 3 times to cancel my policy and removed my debit card. They still charged my card which…read morewas no longer on file and didn't cancel my policy until the 3rd call. I was also called ghetto by the owner of the office she was extremely rude. I will never do business with this company again & I will be also adding this business to Yelp to leave a review there as well because this isn't how you conduct business & get away with your actions you will lose customers.

I have been a client since 2007 and have had only great experiences with Ms. Rivera and her staff…read more They are courteous and on the ball. Rare times I have needed to make claims it has been an easy process. I highly recommend using them.

I have had the great opportunity to be a client of Ms. Rivera since 2000 and I must tell you. She…read moreis a GOD sent angel. She has helped me in so many ways ensure that I am appropriately covered. If there is a person that is not a client of her's I firmly believe they are lacking the experience of a true professional. I have gotten prompt service whenever I call. The entire staff demonstrates distinguished levels of customer service. If you are looking for a great agent. State Farm coupled with Sodie Rivera is there...... Thank you Ms. Rivera for your constant attention to my insurance needs!!!!!