Stylist charged me $160 for 2 lowlights and a highlight. My normal place told me they would have only charged me $70. Unfortunately, it had been an emergency (I had just gotten an interview the next day), and my normal place closed for the day due to a power outage.
As soon as I left Textures, I realized that the stylist left more than ONE INCH of roots at the crown of my hair before the highlights started... I was so upset! I came because I had an important interview the next day, and now looked totally unprofessional. I literally left looking worse than when I went in.
When I immediately called back to politely ask if they would fix it, the woman told me she could, but I'd have to pay her more money. Excuse me? How can I pay you for a service, you don't do it properly, and I have to pay you more than THREE TIMES what it should cost? Ridiculous. I went to Sally's, bought bleach and purple toner, and fixed the top of my hair myself.
I have never forgotten it, and will never go back. Do yourself a favor and go to Haircuts on Fair road instead. Mrs. Pam and her girls actually do a good job, and if you don't like your hair, they do what they can to make sure you leave happy. Textures is way, way overpriced and has terrible service. read more