Great experience each time I visit. Everyone is so nice and friendly and actually calls you by…read morename. Ashleigh is top notch and I would encourage everyone ask for Ashleigh when you make an appointment.

I had a great experience getting a whole spa day at William Henry. I first got my hair done and…read moreElena was amazing. I then had a massage and facial and both were fabulous. Will be back!

First time at Wren & Ivy and I loved the whole experience! I booked online with Grace after seeing…read moreher style and I was looking for what she specializes in. The salon is such a vibe as well as my stylist! It's so comforting and I felt welcomed the second I walked in the door. Grace was amazing! She consulted my hair and asked so many questions about what I was looking for and what my goal was. I showed her my vision board and she delivered! I LOVE my hair, it hasn't been this healthy in a long time. She gave me blonde highlights and added warm honey tones, and styled with a soft curl. She styled me exactly how I wanted it to, and she killed it So happy with the service and the prices were also great for what I usually get. I will definitely be back, thank you Wren & Ivy. And thank you Grace for making me feel so amazing!

First time at Wren & Ivy I had the pleasure of meeting Kensley she was so sweet and gave me exactly…read morewhat I wanted! Will be going back in the future!

I had an appointment Sat at noon but the stylist texted to say something came up. I called the…read moresalon and fortunately for me Em I ly in the McAdenville location could fit me in at 12;30. She did a great job! Extremely pleased with the location and service. Thank you Emily!!!

I had a good experience as a first time patron. Scheduled a haircut last minute via email and the…read morereceptionist were very quick to get me on the calendar. When I arrived, I was greeted immediately by the receptionist and asked if I wanted anything to drink. Candy was my stylist and she has years of experience. I liked that she asked me whether the cut was okay along the way to ensure it was what I wanted. She gave a very good shampoo/head massage which I thoroughly enjoyed! My haircut cost was $53. I'd definitely come back.

I am leaving another review - different site--of owner Nicole- whose poor manners and poor service…read moreare the topic. As another (past client) stated in her review- poor haircut- not layered well. Paid extra for an 'In depth' consultation- which I did not receive. I have never had someone so rough in simply brushing my hair and later blow drying, along with being so sullen in interactions. When the owner of a salon treats you, as a new client ( or any time period client) in such a derogatory manner- while I remained pleasant and polite- which was not easy - it leaves such a negative impression- honestly one that I have never had from any hair salon I have been to. I moved recently from ATL (40 yr resident ) and never had to pay a deposit- and certainly never had such rude treatment. She didn't tell me what products she used or recommended, she didn't even give me a mirror to look at the back and sides of my new cut. I was then charged extra at checkout for long hair- when that was not presented up front and my hair is barely to the shoulders --NOT long, or thick or difficult. No receipt was provided either. I rightfully disputed this service with my credit card - after the service charge processed- - to then be awakened this morning at 7:24am by 7 phone calls in rapid succession & VM from Nicole- this is beyond comprehension. If you were really interested in understanding my salon experience - you would have called during your ( and my) normal business hours and at 'one' - unanswered phone call- left a professional courteous VM-

Really enjoy this salon, especially my stylist, Christie! I'm not able to comment on color service…read morebut have had a great experience with getting a layered cut and style. Christie's prices are very reasonable and I feel like she really listens to my hair concerns and questions! She even made notes on my hair concerns and habits so she could remember from one appointment to the next . Also such a genuinely nice person. Thanks Christie!

NOTE: My review is based on the services received from Denise, my brow specialist…read more Ambience: The salon is located in a small strip mall off Elm in Ballantyne, look for Sugar doughnuts, it's two doors down. The salon is a nice size, updated fixtures, clean and well lit. There are about 6 stations, shampoo bowls and a few dryers. Denise is located in the back of the salon, in a cute private room, used for waxing and facial services. Service: I've come a few times and haven't had much of a greeting by the staff or front desk team member. I'm usually greeted with "Are you here for Denise? She'll be out shortly." (rarely does anyone tell her I'm there, I've had to inform her via text) Denise is a brow whisperer. She is the ONLY person in Charlotte who touches my brows. I'd walk around looking like Oscar the Grouch before letting anyone else touch them. She is gentle and knowledgeable and if needed will put you on a regimen for growth/shaping. She's got a great personality and is easy going. Love her! Pricing: Denise's prices are reasonable and competitive. They vary depending on service. She offers everything from waxing to microblading. Overall I can't say much for the salon, but I will shout Denise's name from the rooftops. If you're in need of some brow love, holla at Denise.

I originally came here on a recommendation from a local friend who had her hair cut by a stylist…read morewho's no longer here. Had highlights, keratin & cut done satisfactorily twice. Then was upset when there were brassy, orange areas in my long hair. Wanted to have Carole, the owner, do it since I'd seen some of her highlight work that was good. Couldn't fit into her appointment schedule as she was traveling and had Cherry do it. Was dissatisfied with the color & appearance of "zebra" stripes near the scalp as it grew. I called Carol, who said she'd take a look. She said it looked like 8 week's growth, but checking it she realized it was 4 weeks old. (Normally lasts 10 weeks between coloring). I was charged full price (which should have been discounted since it only lasted 4 weeks. I was happy that Carol was doing it, figuring she'd be the best colorist experience-wise. But it wasn't...same orange spots scattered through, she left the toner on too long to cover the orange and then the hair was way too dark. She was busy re-doing another clients highlights while doing mine & must've lost track of time. She then trimmed my bangs way too short and totally slanted...and, to add insult to injury...told me i had a cowlick & that's what the bang slant was. I'm 68 & have never had a cowlick in my very straight hair in my life! I called her as soon as I got home and told her again she cut the bangs crooked. I had paid another $145 + tip for what looked like a botched do it yourself at home job. At this point I told her I wanted my money back. Her answer: no, I used product! Beware of this salon! And Carol Alexander, the owner! Priced higher than the Ballantyne Hotel and sarcastic & sassy to boot! Sincerely, Eileen Johnson

Carmen is amazing and does a wonderful job at everything! She is one of the best at coloring and…read moremaking sure you leave satisfied. She has so much knowledge and the best personality! I'm so lucky i found her when I moved to Charlotte 4 years ago it's worth the drive from the city to see Carmen! You will love your hair when you leave here!

Amazing salon. Been going to Carmen for years. Salon is clean, sanitized and Covid Friendly…read more Reasonable prices and quality products. She makes anything come true! I never ask for a pic but I will get one next time for sure!

This business doesn't deserve a star it is the worst salon in north and sc the hair dresser took me…read morefor a ride she charged me triple every time I went to her and when she did my extensions she hurt my head so bad I had sores in my head also my head was so red the hair dresser I go to now had to remove my extensions for a while so you don't want to go here I was charged over a thousand dollars for my extensions.

I love this hair salon the people are down to earth and help work with your schedule!! They do an…read moreawesome job very current and beautiful results!! They do extensions too and a lot more!!

I moved to Charlotte 2yrs ago and I found this shop a week after moving here. This is the only…read moreplace I go for my Blowouts!!!! Ms. Max is AMAZING not only is she personable but she's fast and my blow outs last longer than when I've gone to the Dominicans! I love this place!

If I could give this place ZERO stars I would. I arrived to my appointment today which was…read morescheduled at 2:30pm on time and was told that they moved my appointment to 1:00pm and was cancelled. When attempting to show the stylist my appointment confirmation and no changes were made, she ignored me. As I stated in my way out, do not charge my card as I arrived on time for this appointment and have no notifications or messages stating this appointment was moved. I will not be returning, obviously.