I went to this Ulta because it's the closest and it's still 30 mins from my home. I wanted to look…read moreat straighteners and test the clamping abilities. I found a Chi only by Ulta that I loved. It was $99. I arrive home ready to test it out and I notice one side of the tape on the box is ripped. (It's taped on both sides securing it shut) I pull out a greasy used straightener with brown burnt product on the side plate and jet black hair stuck in it. I was tempted to just wash it but then I noticed the straightener was also bent and the free products included in the box were also missing. I'm disappointed I'll have to drive 30 mins back here to hopefully exchange this.

The girls who checked me out were extremely rude. No customer service at all. I overheard them…read moretalking to the lady in front of me and they didn't acknowledge her at all, wouldn't even look at her. When i went up to the counter she scanned all my things and i asked if I could get my birthday gift since it's my birthday today and she was immediately mad and snapped back at me. I was trying to use a gift card for my stuff and she said I couldn't use it in store so I asked her if she could help show me how to use it and she just said "you use it online".

I only go to Ed Wyse as a last resort. Not because of cost or supplies offered, but because of the…read moreowner or manager of the store. (I'm not sure which title applies to her.) She is loud and and VERY rude. She acts so suspicous of every customer that comes in. I don't know if she's had some bad experiences with people coming in or what, but WOW! She questions what your buying, if you know how to use it, if you're licensed or unlicensed......I could go on and on! Let this be your warning. I have not had this problem with the young gal who also works there. She's kind, friendly, and VERY helpful. Next time, I will just turn around and walk out if she's there!!

My Mom bought a wig here in 2018. We specifically asked the sales associate if we could use heated…read morestyling tools (like a curling iron), we were told "yes, you can treat it just like your own natural hair". By the way, this was the only wig my Mom tried on. So, it's not like we got that information mixed up with a different wig or something. So, Mom wears the wig and loves it. After the first few washings, it needed to be re-styled. So Mom got her curling out and on a light setting... the wand barely touched the hair, singed it and the wig hair shriveled up. We were both surprised, but weren't worried because we figured the shop would help us out since they said heat was fine. We drove to the shop and spoke with the sales associate that had originally sold it to us. She kept repeating that she "would never have said that and that (name brand) can never be used with heat. We must have misheard her or are getting it confused with another wig she'd tried on". Again, she only tried on one. I asked the sales associate if she could even admit that sometimes, misinformation can be given to the customer, not maliciously, but by mistake, since clearly that's what happened here. She refused to accept that and repeated that she would never have said that. My Mom is a 76 year old Minister. Definitely the type to lie about a wig! Lol! Anyway, we left there and went online (wigsdotcom) and bought the same wig. Same brand, same color for much less and free shipping! The wig was about $170 in the shop and online it was $119. I definitely recommend you just go to their shop to try on the wig, then go online and make a much less expensive purchase! Besides the poor customer service, their shop is not very clean, which is surprising since they have a salon on site. Many of the brushes they have for sale have hairs in them, the make-up is crushed up and dirty and no longer sealed. I regret ever doing business with them.

Allison does a fantastic job on my lashes. I always get tons of compliments. She is very gentle and…read moreprofessional. I was so happy with my lashes that I now have her doing my hair. She did a Brazillian blowout on my hair and I'm hooked. And her prices are great! I highly recommend her!

I agree with the first review I went to look for a setting spray the lady who works there was not…read morehelpful at all and very un knowledgeable which sucks because you would expect them to at least help you order something out of stock

To be honest if I could give this location zero stars I would. I came in looking for a specific…read morefoundation. They said they were out and so i asked if they could help me find a full coverage foundation and the heavier set girl with curly hair basically didn't want to help me she said they would have to shade match me etc. I was really confused because I've always had a great experience at other Sephora's stores and the girls have always been super helpful. However this group of ladies were more interested in gossiping amongst themselves then assisting me and I was literally the only one in the store. Also because I was dressed up and I was in sweats and a sweater they whispered to each other ( which I could clearly hear) to watch me so I don't steal. I literally felt extremely uncomfortable. I purchased the products but when to another Sephora store and just returned it. This store and their associates definitely need to be retrained on proper customer service and DO BETTER! No one wants to be followed, watched and harassed especially when you are just sitting around gossiping instead of actually doing YOUR JOB!

When I was shopping on July 10, 2026, there was an employee there named Grace who was extremely…read morehelpful and kind! I had just gotten a new phone and my bath and body works app was having problems and she was so patient and helpful while I was trying to pick up my online order and use a reward that I had on my app. She just made my day! I asked if there was some way I could put in a good word for her and she said there wasn't on the app so I thought I'd let her know again on here! Grace you are an exceptional person and employee! Thank you so much for just being the person that you are!

Please customers be cautious of uploading a gift card to your app. My giftcard disappeared and now…read morethe company is stating they have updated the app and there is nothing they can do. Terrible customer service.

The management team need to be fired for unethical treatment of my wife for not giving her fair and…read morehonest pay hours and for accusing her of an inconvenience to another employee. I'll never ever shop at this store.

Horrible attention to customers This places is horrible too…read moreexpensive and they. Don't refill the products and products from 5 years ago no no do not come to this place even the company isn't good

Mac is an awesome brand. Back in the day it was a highly sought after makeup job to have. This…read morelocation is by far the worst I've been at. Three employees sitting around starring at us as we approach and didn't say a word. Not a peep till we said hi first to which they then laughed and said "let's us know if you need help". They then repositioned their chairs to sit closer together and talk shit clearly. Didn't bother purchasing anything because the workers weren't going to be of any help. You'd have a better chance going to the Sephora just around the corner in JC Pennys if you can stand the messy displays.

great shopping experience the girls were very knowledgeable and friendly. I love that Yakima…read morefinally has a custom fragrance location. It's definitely a great location to check out at least once if you are a perfume fan.

From the owner: Discover Your Signature Scent at Ruzena Perfumes —We…read morebelieve in the power of scent to express individuality and evoke memories. Our mission is to help you create a personalized fragrance experience that is uniquely yours. Whether you’re looking to develop a signature scent or find the perfect gift, Ruzena Perfumes offers a wide range of customizable options and ready-made products to suit every need. —Custom Fragrances. Our specialty lies in crafting bespoke perfumes and colognes. With our expert guidance, you can design your own signature scent from scratch. Choose from an array of high-quality ingredients and let your creativity flow. The result is a fragrance that is as unique as you are, reflecting your personal style and preferences. —Personalized Perfume Bottles.Add a personal touch to your custom fragrance with our personalized perfume bottles. —Pre-Made Collections. For those who prefer to choose from expertly crafted fragrances, Ruzena Perfumes provides a selection of pre-made perfumes. —Home and Body Products. Ruzena Perfumes is more than just a perfume shop. We also offer a range of high-quality home and body products, including air fresheners, candles, incense, and lotions. —A Unique Gift Shop. We take pride in being a one-stop-shop for thoughtful and unique gifts. Whether you’re celebrating a special occasion or simply want to treat yourself, Ruzena Perfumes has something for everyone. Visit us. Where with us you are different!