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Sally Beauty Supply

4.0 (1 review)

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Cosmetics Palace - Cosmetic Palace Perfume Super Store!

Cosmetics Palace

3.2(17 reviews)
18.7 km•Otay
•$
Speaks Spanish
Discounts available

Every couple of years I come by this store for Xmas gifts. The owners are nice, Ive never had an…read moreissue before today. I didn't realize the store closed at 6:30pm and I got there at 6:34pm. There was a line of maybe 8-10 people waiting to checkout so the owner let us go in. My wife wanted to buy a Ariana Grande perfume she heard was good. But she wanted to smell the scent before paying money for it. The associate the owner sent to help was snarky from the start and refused to let us smell the perfume because the store was "closed". After asking a couple times and getting the same answer we just decided not to spend our money there. The owner was confused as to why we were walking out empty handed so we let him know his associate wouldn't let us smell the sample sitting behind the counter. Telling by the owners reaction he wasn't pleased. Not saying to avoid this place but be prepared to run into a Scrooge in the back.

Don't buy here. They sell you brand new perfumes that don't work. Came within 24hrs of buying it…read moretried to exchange it for a working one, not a refund. They tell you they can't because it's policy. So they basically steal your money. Personnel was rude & condescending about it. They are clearly trained to keep your money & not be honest or help you in any way. Had proof of transaction w/ the name of company & date w/ personnel that sold it to me remembering me. Stupid.

Photos
Cosmetics Palace - Bad Boy Carolina Herrera 3.4 oz EDT

Bad Boy Carolina Herrera 3.4 oz EDT

Cosmetics Palace - Ariana Grande Cloud 3.4 oz EDP

Ariana Grande Cloud 3.4 oz EDP

Cosmetics Palace - Jean Paul Gaultier "Le Male" Elixir 4.2 oz EDP

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Jean Paul Gaultier "Le Male" Elixir 4.2 oz EDP

Sally Beauty Supply - cosmetics - Updated October 2026

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