Literally the worst spa experience I've ever had in my life…read more But before getting into that first of all the hotel is terrible and misleading. They claim it's 4 stars, it is NOT. The room is falling apart. Photos attached. They advertise four stars, but it is nowhere near this. This hotel is a complete and utter rip off and staying here was a massive mistake. Overpriced and terrible experience. Walking by the train station to get here at night feels like I'm in a rough neighborhood as opposed to staying in Cannes! Disgusting paper cups and Nescafé in the room. They can't even afford proper coffee cups? Don't forget the super choppy and unreliable WiFi. The lamp stands are broken and overall it's as though I landed in a motel in some janky city. Did I mention the door is jammed and I have to push with all my force to get it open. The blowdryer barely functions and is some cheap built in wall thing so a bad hair day basically every day here. I then stupidly also made the mistake to try out their spa as I did come here to relax. First of all the caliber of women working at the spa is well below subpar. They are trashy and rude. The first time in my life, I was ever forced to make a payment at a spa in advance of any service received, and that ate into my massage time. I went to take a shower after the massage and I was kicked out of the shower because they said they had another guest. How exactly am I supposed to leave covered in oil? Do NOT come to this hotel, and definitely do not come to this spa. This hotel is at best misleading and no more than 2 stars. I am giving one star because of the terrible service received in the spa. Also, forget any concierge services here. You're on your own to plan your time. Never will I be back and I hope this review keeps you from staying. Unless €20/night not worth it.

We stayed here in late June and it was like staying at Fawlty Towers - and not in a good way…read more This is a hotel to avoid. The only reason to stay here is if you want to be within a 15 minute walk to the restaurants and the beach - but I am sure there are better alternatives. Complaint #1: They gave our room keys to a bunch of new arrivals. From what I could tell they do not have a computer system to keep track of which rooms are occupied. Otherwise, they might have noticed that a) we hadn't checked out, b) we still had an unpaid tab on the room, and c) the room was configured with a king-sized bed which might not have been the best choice for a group of teenagers apparently on some school trip. When I complained to the guy who said he was the manager he reluctantly mumbled a barely audible "sorry" and blamed me for not reporting this when it happened (as opposed to a few hours later when we were checking out) - as if that would have made any difference. Subsequently we received a letter from the general manager saying he was sorry and blaming "human error" - as opposed, I guess, to computer failure or weather. Complaint #2: Their WiFi is useless. It was non-functional about 90-95% of the 3 days we were there. I overheard many guests complaining about this at the front desk and they were all told gibberish about how the problem was in the guests' firewall configuration. (See the theme here about blaming the guest.) I was sometimes able to get apps to work when their browser counterparts would not - so I suspect they hotel's firewall was not configured correctly. Complaint #3: Pack water shoes! The shower is enclosed by only a small glass wall so it threw water all over the marble bathroom floor - and we did not use the horizontal jets that would have made matters much worse. We had several near falls due to the incredibly slippery floor. Others in our tour group had the same complaint.