I called Salisbury taxi for a ride when my car broke down I wasn't sure where I was but with the help of the dispatcher they picked me up safe and return me to my home the dispatcher and driver was very professional and I appreciate all your help I would definitely call the business again read more

Customer service is terrible and nonexistent. The operator hung up on me after I called back and said the car never arrived. In addition, she lied and said it would take twice as long for the car to come back (even though it never showed up in the first place). If you want to start a business, make a taxi service in Salisbury and have simple customer skills - you'll do miles better and steal all the poor customers that are forced to use Salisbury Taxi since none of the others in town are better. read more

I had a reservation for this company to pick me up and take me to the airport for an early flight. The driver never showed up. I had to cancel the reservation and find another ride to the airport. While in rout to the airport, the driver called and told me that he FELL ASLEEP and asked if I still needed a ride to the airport. Because of the delay caused by the driver falling asleep and failing to pick me up, I missed my flight. When I called to voice my complaint the manager told me that she could offer me a free ride next time I come to town. When I told her that that was not comparable to the amount of time and money spent getting home on another flight (not to mention that I would never rely on this company to get me anywhere), she became very upset and hung up the phone. This is the most unprofessional company I have ever dealt with. Do your self a favor and find another taxi company, any other taxi company. read more

Person answering the phone was rude and loud. Driver was shady looking and made me feel very uncomfortable. Taxi felt like it was going to fall apart, it was very dirty inside and smelled like mold. The price was reasonable for the ride though. read more

Seriously the worst cab company I have ever used. My car is currently in the shop and the only reason I am using this company. I had to be picked up by 630 am yesterday to make it to work on time so I called at 6am to request someone to arrive at 630. She said someone would be here in 15 so I thought 615 was fine.... I sat out front and waited until 7am! I was late for work! I called her three times and she told me he was on my road every time. In addition to this trip I have no issue waiting for a cab but if you tell me 15 minutes or 20 minutes I shouldnt have to wait and watch out the window for 45+ minutes. When I call and you say 15 minutes and then after 30 minutes I call again and you say 15 minutes again! Like WTH are you doing? I asked the cab driver what took him so long and he said the people in the office didnt even call until 5 minutes before he got there and he had nothing to do.... Why did I have to wait almost an hour!? This company is seriously the worst. The people in the office are so RUDE! Completely unprofessional and the price always changes! One day it is 12 another day it is 16. The one morning I got picked up there was vomit all over the floor of the back seat. Do they not clean their cabs?! Seriously, the worst company in Salisbury. I will be ubering instead. read more