One star because none wasn't an option. The rudest office staff ever! Caught Lauren in a bold…read morefaced lie and ended up having to do her job for her because apparently she isn't grown up enough to admit her mistake. They are two faced and blame their mistake on the patient. RUN FROM THIS PLACE and NEVER look back! Office staff is HORRIBLE!

I have been a patient at this clinic for several years. NEVER ONCE gave them any attitude or…read morerudeness! I honestly thought that they were great up until some overly sensitive employees took offense when I was not smiling and overly joyous during a visit and decided to lie and proclaim that I was unhappy and possibly angry about a copay which was only $30! I never once expressed discomfort or anger about the copay. The manager Ann called me and was very dismissive claiming that she's going to stand behind her staff and then offered to cancel all of my upcoming appointments without my asking her to do so. They also cancelled my husband's upcoming appointments without his consent or knowledge. AWFUL experience with this clinic and I do NOT recommend them! They do not care about their patients AT ALL!

Best dental service in 70 years. Expert crowns with friendly and calming staff. Dr Nguyen is…read moreprofessional with great chair side manner, always a nice smile. Will remain my dentist always.

So helpful and pleasant. I hate going to the dentist like almost everyone. But I broke a tooth and…read morehad to go. This place and this dentist, fit me in and made me feel so comfortable. It is a great and honest place to go.

Stop being scandalous as many visits as it takes 1 year still not correct lied on the price lied on…read morethe service

This place is horrible for a number of reasons. They lie to you about what is really going on with…read moreyour teeth and try to charge you a fortune to fix teeth that aren't faulty. I had a second opinion after the dentist there was really rude and judgmental and was told something completely different. I will never go there again.

I went to see Dr David Ouelette June 2023 because I have TMJ, we discussed him putting crowns on my…read moreback teeth to correct my bite. I had multiple very old crowns so I told him I wanted to put all new crowns on top so they would all match, he put on a total of 18 crowns. 1) he nor his assistant ever discussed shades or colors with me, she just placed the order with the lab. Permanent crowns came back, and my teeth didn't touch, I couldn't even chew, I voiced my concerns "his assistant" said Oh, your brain will adjust.. WHAT!! I don't think so, I discussed my concerns with Dr O. He removed the crowns and sent off of new crowns.. I was of course excited to get my new smile, I asked to see them and color, his office manager said oh no we want it to be a "surprise", well, it was a great surprise, I hated the color and shade..I discussed my concerns with Dr O, he said if we had put whiter and brighter they would look "fake"... hello.... I'm paying big $$$ for these crowns "let me make that choice".. his assistant told me "we" always choose this color and shade for this kind of work.... I cried and still cry every time I look in the mirror.. My husband and I went back to speak to him in his office about my concerns..he seemed shocked at my concerns, we left his office, he told His office manager to schedule him 3 hours with me, I'm assuming to remove crowns and replace, I never got the call to schedule that appointment. I've been several times since that day to have crowns reseated due to them falling off. And never a question about that 3 hour appointment. I started having horrible tooth pain, I went back he said I needed a root canal, well with a "very long" story short, that was the 1st of 10 root canals and 1 extraction. I had such horrible pain before the root canal, my husband called their emergency # with No Return call back from them.. No concern calls, are you ok calls.. Nothing!! So needless too say this has been a very LONG and expensive year for more dental work (root canals and an extraction) The stress has been horrendous, I have lost a lot of my hair due to this stress.... ‍ So please do your research and go to the "Professionals" for this type of major work...they don't charge anymore $ Go to the Best! The girls that he has working for him "run his office"... Fast forward 23 months. I'm still having problems, I've had to have yet another root canal (13 total ), 3 extractions, and surgery on my gums, due to inflammation around "Every Crown". Because "his assistant" (Not Dr Ouellette) placed the crowns. I've been told by 2 other dentist that is against the law.. (Dentist has to place each crown) So I'm still having problems (more root canals, laser treatments due to inflammation around each crown. And 13 crowns due too improperly preparing the teeth for the crowns. 2 other dentist told me Dr Ouelettes "assistant" when placing the crowns she pushed some crowns up above the margin, and some crowns not far enough, leaving space for cavities to form. And those wrong placements have caused all the inflammation. It's been ongoing after 23 LONG Months This is updated 05/2026 I just had to have two more root canals in the last 3 weeks.

I had an old post and crown that seemed to be coming loose. I went to this guy because he was the…read moreclosest dentist to me. This was my worst experience with a dentist in my life. He was a condescending prick. All he wanted to do was do a bridge, which is the most expensive option. I got another opinion, and that dentist said just wait, until it actually gets looser. Well it hasn't and it's been four years. This dentist didn't even make an effort to be friendly or pretend to be.

Used to love this clinic. Something has changed. First, they went out of network for UMR, then…read moreBCBS, now they say they are going out of network on virtually all insurance so you can expect to pay more money out of pocket directly to the clinic. I pay good money for my dental insurance. This is just an unacceptable business practice. It is disappointing to run a business like this when your average citizen's resources are strained already. Very greedy. Taking my dental care to another provider.

Cancelled an appointment because my wife didn't respond to a text within a few hours. We were with…read morefamily the day after Christmas and she didn't see the text. The appointment was way over the minimum 48 hours they required to affirm the appointment and get the paperwork. Their next appointment was in May and she already had been waiting since July. Absolutely ludicrous!

They allow large dogs purporting to be an emotional support animal in the waiting and treatment…read morerooms.

Not responsive to concerns, and requires several trips to correct their work. They only do the…read moreminimum required for payment from insurers, but try to upsell you on treatments. I no longer trust their work or abilities.

Excellent dentist! Very knowledgeable and friendly staff. They take the time to explain the x-rays,…read moreand procedure.

Friendly staff. Got my wife in quickly to diagnose the problem - figured out the last dentist hit a…read moreroot while putting in a filling causing her terrible pain. Gave a referral as well as some meds to tide her over til her next appointment. Thank you to the office!

My family member goes here. Why does the brackets alway break? I had braces years ago and that…read morerarely would happen if ever. Maybe they are choosing cheap material? But the most annoying thing is the girl working the front desk, the blonde. Absolutely useless and rude. Always on her cell phone and has the patients check theirselves in on a kiosk. What the hell??? Do your job, that's what you are being paid for. Makes me wonder if she is not a family member of the doctor. I would not recommend this place to anyone. The girls in the back that work on the patients are super friendly and professional, however. It just seems to be a real imbalance in this place.

This place has terrible customer service! They were great at first, but then god forbid you miss an…read moreappointment or have any issues that need attention. It takes them two months to work you back in. And no one ever answers the phone. If you leave a message on their phone system, no one ever returns the call. Don't fall for the "Let me check with someone blah blah and I'll call you back at this number." That callback will never come. I was very excited to finally get Spark (similar to Invisaligns), but then it takes FOREVER because of how long it takes them to work you into their schedule and to receive new trays. For example, I was already stuck with the same trays for 6 weeks (should only wear one-two weeks). The bottom one cracked nearly in half due to wear and I have been super gluing it back together. Had the terrible luck of getting a stomach virus the night before I was finally scheduled to receive the new ones. Instead of coming in sick and spreading my germs and vomit around, I did the rational thing and cancelled. But the receptionist would not understand that the current trays were useless, I couldn't afford to wait another 2 months or my teeth would be completely shifted. She never called back. Then the next day, when I finally got a different person, she left me on hold for over 30 minutes and then it was disconnected. If it wasn't for all of these delays, my teeth would have been corrected in six months, not nearly a year later still trying to wrap it up. Still no rescheduled appointment three days later, would NOT recommend them to anyone!

I was super excited to go here but all they wanted to do was upsell me on services. Two of the…read moreladies in the front office were arguing too.

Missed a crack tooth, much pain! Charged $200 for exam and x-rays. Wanted me to wear a mouth guard…read more Sell, sell sell.