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    Saline Area Social Service

    4.0 (1 review)
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    Services - Saline Area Social Service

    Community Service/Non-Profit

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    11 years ago

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    Goodwill Industries - Defective "Mr. Clean" sponge mop sold to my 91 year old mother!

    Goodwill Industries

    (17 reviews)

    $

    They shouldn't put useless broken items out on the sales floor…read more My 91 year old mother bought a Mr. Clean self wringing sponge mop this afternoon(3/18/24) that included 2 replacement sponges. She assumed it was a functional mop in good working order. It appeared unused. But when we got it home and we're examining it to assemble the sponge onto the handle we discovered that one of the squeeze bars was missing and the bracket that was designed to hold that squeeze bar in place was broken on one side. I rushed back to get there 15 minutes before closing time and approached the cashier who rung my mother's sale up. He stated that the Goodwill's policy is no returns on anything but clothing and that the tags must be still on the merchandise. No cash back, no store credit,....nothing!!! I've been to several Goodwills in the tri-county area and have had cashiers point out to me a flaw or damaged merchandise that I had intended to purchase prior to completing the purchase. This Goodwill has,I quote... "...a strict policy on returns and there are no refunds on any items but clothing..." My advice is BUYER BEWARE when purchasing items from this Goodwill in Saline, Michigan. They sell you damaged goods and refuse to make good, in any form, a defective item that should have not even gotten out on the floor for anyone to purchase.

    This used to be my favorite Goodwill. Would always leave with treasures of some sort but I'm…read moreconvinced that this place is dying like all the other Goodwills. Empty shelves, crappy clothes, overpriced books. 5 dollars for children's hardcovers!? Pretty soon shelves will be filled with dollar store junk. Keep pulling the good stuff for yourselves and eBay, Goodwill! Disgusting!

    Bird Center of Michigan - From birdcenterwashtenaw.org

    Bird Center of Michigan

    (7 reviews)

    This place has really gone downhill since I wrote this review years ago. They often refuse to help…read moreyou or take in birds. They moved way out of town. And worst of all, it is very difficult to even speak with any of the staff on the phone. They don't answer and resort to texting you basic instructions upon finding a sick or injured bird. I've had two birds recently die in my care, on two separate occasions, that could've been saved with proper triage and first aid care that the center used to provide via a quick and easy intake procedure. It's a real bummer. I used to volunteer here years ago when they were on Mary St. They are awesome. I don't know what made them change for the worse.

    Is this good? lol…read more We found an injured house finch in our backyard and took him in. Our family cared for him for four days. Even with a broken wing, he was full of life -- hopping around, singing to us, eating and drinking normally. My daughter named him Birdie, and he quickly became part of our family. We spent over $150 on a bird house, food, and toys to make him feel safe and comfortable. We didn't want to bring him to a rehab center -- but it felt like the responsible thing to do. When we arrived, the staff felt off. They were visibly anxious and lacked basic people skills. My husband asked directly, "You're not going to kill him, right?" and the question was deflected. I made it clear multiple times that we were willing to care for Birdie long-term if he couldn't be released. The next day, they told us he had "passed overnight in his enclosure." When I followed up asking if he had been euthanized, they said no -- but offered no explanation or detail. I sent another message asking for clarification and closure and never received a response. It's incredibly hard to believe a bird who was singing and eating the day before simply died in the night -- especially when I had offered to care for him. Whether he was euthanized or not, we were denied the truth. And if he was put down, we were denied the chance to bring him home and love him through it. We would have donated. We would have supported their work. But now, I feel betrayed and heartbroken -- and I don't want another family to go through this. Please be careful if you bring an animal here expecting transparency or empathy. We thought we were doing the right thing -- and now we regret it deeply.

    Saline Area Social Service - nonprofit - Updated May 2026

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