I initially moved into Tamai Tower at Sakura Square and everything was great, I've been here since April 2022. a couple of months go by and the elevator broke in June, understandable, 20 floors and a lot of people and they fixed it! cool, all is well and a week later, it breaks AGAIN and they claim "the parts have been ordered and maintenance has been scheduled" it's now November and it's yet to be fixed and the other elevator breaks once a month, leaving everyone on high floors to take the stairs or people who have strollers/bikes to try and get up and down stairs. It takes about 10-20 minutes just to get out of the building waiting on the elevator!! I have a newborn baby and a stroller, not all of us can just "use the stairs"! NONE of the laundry machines work, got an email in June saying they would ALL be replaced with newer/better washers and dryers by September 1st, it's November and they're still the same old, broken machines.. they couldn't even fix ONE or slowly start replacing them? I couldn't even tell you how many dollars I've put in the dryer to have my clothes still soaking WET when i go get them or water all over the floor from the washer leaking out. It takes about 15-20 minutes to get ANY hot water into the apartment or you go a week with only cold water and a week with only scorching hot water. Office administration does not respond/care to answer but they're QUICK to give you a late fee or a yellow envelope saying "final warning" asking for rent when the building isn't even maintained.. if you're not using MY RENT MONEY to keep up with the amenities YOU promise, what're you doing with it? so so greedy. It has just been one thing after another with this apartment and it is just NOT WORTH YOUR MONEY OR STRESS read more