Called to confirm they had the medical brace I needed and they said in stock. I told them I had 2…read moreinsurances and already confirmed they were in network provider. Told him I would be there in 20 minutes. When I got there sign on door said close until 230 it was 115 when I got there. I saw employee and knocked on door. He just ignored me and went in back. I came back at 230 and it went from bad to worse. I showed him the prescription. He said I would need to email it to the business which wasn't a problem. He then said I would need to email him all of my medical records and insurance cards to him so they could send to insurance company. I told him the insurance company already had all my medical records and it was strange he would ask for that. He said I could just pay for it and seek reimbursement from insurance company. The specific device requires a fit time and he was not offering a fitting. I contacted insurance company and they information me that is unusual he would have asked me to send medical records. I left as he was still trying to sell it to me. I contacted another business and they set me up for a 900 am appt tomorrow and with the fitting and approval process should take about 2 hours

I highly do not recommend this business. The language barrier alone is difficult enough to handle…read morebut after we got past that I was hung up on multiple times and told things were my problem not their's. As a DME you would think they would have some compassion and customer service skills. They have none! Stay far far away!

Super easy and convenient. All transactions aside from delivery were done online and the staff were…read morealways very pleasant. I felt I got a good deal on the rental recliner and the quality was good. I would totally use this company again and I highly recommend them.

Such a wonderful experience! We decided to bring our nieces to Disney World along with our…read moredaughter. Our 11 year old niece has cerebral palsy & I had no idea how we could manage get her showered each day after the park. That's where Orlando Medical Rentals saved our trip. They were able to provide us with a shower wheel chair in just the right size. They arranged for drop off and pickup to fit our needs exactly. When our plans changed on our final day they changed our pickup time for us twice. I am so grateful for their existence. They run a great business that is rooted in kindness and love. I recommend them with all my heart.

Ordering CPAP supplies is always a hassle. This business borders on incompetence. Just wasted a…read moretrip to Longwood to pick up an order that's not in despite being told it's ready.

During times with medical options changing and doctors changing it's hard to imagine that my…read moreretired mother and myself who carried two different insurance companies and go to two different primary physicians would end up at the same lung specialist facility and this end up at the same medical supply company. The employees that work here are so friendly and easy to work with whether you're working with the Lakeland office or the local Kissimmee office they make sure you get your items you need whether you pick them up or they ship them to you. They help you work with insurance and your doctor's office and keep you sleeping soundly.

I went there to get my cpap machine for me and my daughter. Carlos he provided the training and…read morewas very good he get a 10plus. Before our appointment I they had all my insurance info from my doctor. They did a benefit check and stated all I would have to pay is $65.00 copay and $6.45 monthly for monitoring. They called me several times before the appointment and each time I asked them the same question. They again stated it would be $65.00 copay and $6.45 monthly for monitoring. Okay this morning I had my appointment I get there the front desk person told me again $65.00 and $6.45 monthly. I said I do not need any surprises because my money was limited. She said after you get the machine and training then we would go over everything. My daughter is disabled so she did not have a cost. So, we finish everything and when I got to the counter I asked her again she told me $342.27 I was like what happen you they told me $65.00 copay. She stated oh you did not met your deductible! I asked why they told me $65.00 copay I would not have not set up appointment for myself if I know that. She was like you can do a payment plan so I end up doing a payment plan paying $68.45 monthly for 5months and monitoring fee is $32.25 monthly. I felt like they deceived me because you tell me one thing and then when I get there you try to get more money. They are very deceitful! She said she was going to email the people that handles their paperwork which is in another state and tell them. But if I would have known in advance I would not have set up anything until I had the money. So, If you every go there make sure you get things in writing first because they do not know what they are doing.

Charging me money when my insurance is supposed to cover it. Take the damn machine back. Reamed…read morewas having problems with the app. I'm doing what I'm supposed to be doing. Over 4.points or more each night. should not be charged.

They are an amazing team to work for. I love them . I They are very passionate and professional. I…read morelove the way they communicate.They're the best

From the owner: Professional, Compassionate Home Health Care, Home Medical Equipment and Supplies for your loved…read moreones.

THE WORST EXPERIENCE EVER. EXTREMELY RUDE AND UNPROFESSIONAL! I wish I could give 0 stars. I…read morevisited this location looking for scrubs in Cherokee Luxe and iFlex brands. Initially, the employee helped me find some scrubs that weren't from the brands I mentioned I was looking for. The first set fit me baggy and was a rough material. The employee then showed me two other sets that were petite-sized but ended up fitting much too tight. Lastly, she found a set of Cherokee Luxe scrubs that fit pretty well but not as nice as I would have liked them to, and only one set was available (I needed multiple sets). I explained to the employee that I was gonna visit another store nearby to see if they offered the products I was looking for, but if not I would come back for the set. The store owner overheard me saying this and said "If you wanted a specific brand you should have just said that to begin with?".(BUT I HAD!) She told me I HAD WASTED AN HOUR OF HER TIME (I was only there for 30 mins.) AND NOW I WASN'T GONNA BUY FROM HER. She said "YOU'RE LIKE EVERYONE ELSE THAT COMES TO THE STORE JUST TO TRY ON THE SCRUBS AND BUY THEM ONLINE. WHATEVER JUST GO AND COME BACK ONCE YOU SEE WE HAVE BETTER PRICES." Obviously, I told her I was NEVER COMING BACK AFTER SHE DISRESPECTED ME LIKE THAT. I ended up going to a store nearby called All Uniform Wear, they had a large selection, great customer service, and BETTER PRICES! DON'T WASTE YOUR TIME COMING HERE THE OWNER IS HORRIBLE!

Great customer service and very helpful and patient. Nice selection of white lab coats as well.read more