Sainburys is gnerally a bit more expensive than Tesco, but cheaper than Co-op, and the staff are much more helpful and polite than at Co-op. The shelves are generally well stocked, and the queues are not too bad. I have noticed that they do have quite a high error rate, especially on multi buys and reduced items. Typically, there is overcharging on every other trip, so check your receipts! However, the customer service is ok and they always refund the mistake without quibble. My only really bad experience was when my mrs picked up a jar of curry from the shelf, and it fell apart and splattered her in curry sauce. The manager was reluctant to acknowledge that we didn't break the glass ourselves, and wouldn't offer any compensation without us producing a dry cleaning receipt. read more