Arc'teryx makes the highest quality (and best looking) outdoor gear on the planet. The problem is…read moreyou are going to need to refinance your car, get a second job, and sell some of your children for medical experiments in order to afford their gear. This store has most of their current clothing line, but only a few select pieces of gear. Prices are absurd, so you will often find this stuff MUCH cheaper on the internet.

Still no response from the Company. Terrible customer service. Unable to wear my Parka in winter…read more Maybe it time to go to small claims court! $800 plus taxes is a lot of money spend for a jacket that I cannot use!

Love this store, has all kinds of cool hiking gear. It's huge so it takes a while to walk around…read moreand check everything out. On the main floor they have a wall full of hiking bags as well as kayaks and camping stuff. If you go upstairs that's where all the hunting and fishing gear is.

This isn't a store I would normally shop in but I was with people that I wouldn't normally shop…read morewith so I checked it out. I ended up finding some Ugg earmuffs for my wife which she really loved. You're going to have to dig a little deeper into your pocketbook in this store but they do carry the brand names and have quality products to go along with those price tags. The staff were very helpful with the others that I was shopping with as they were trying on boots and shoes.

I heard a story recently that MEC and REI were started by the same group of friends, who wanted to…read morebring a European model of coop for outdoor gear to North America. Apparently when setting it up, they agreed to limit themselves each to their country (Canada and the US) in order to stay out of competition and to simplify things for the people who make this kind of specialty equipment. Whether true or not, they have certainly stuck to their corners and MEC remains a one stop shop for all kinds of specific outdoor gear at an always fair price. Plus, I love the people who work here. Gear nerds with none of the gear snobbery, totally happy to help you with whatever level you're at. In these Covid times, I took advantage of their website to order some baby outdoor gear (I am that mama, and I'm ok with it.) The website doesn't have everything you can find in store, or a ton of options in any category, but if you spend hours looking at life jackets online like I did, you'll come back here when you realize they have the only one you need.

Très pauvre service à la clientèle depuis que ce n'est plus une COOP…read more J'ai tenté d'échanger un thermarest qui s'est délaminé. Le directeur de MEC Montréal n'a pas voulu reconnaître que c'était un défaut de fabrication, même si j'en avais un deuxième identique, utilisé selon les mêmes conditions optimales. Très peu de jugement par rapport à la situation. J'ai décidé, après 40 ans, de ne plus être cliente étant donné le mauvais jugement à cet effet.

Horrible customer service and very poor Return policies…read more Won't buy from them again. And be careful because their store credits don't last very long either! A few days past the 15 day return date and they refused! And they wonder why Amazon get so much business. I prefer to buy locally and from stores, but I will not be shopping here again.

Really a great place to buy your outdoor gear!…read more Need a Backpack? Bottles? Bicycle? A kayak? The staff is really knowledgeable of their stocks. My husband was searching far and wide shoes to accommodate his feet. He went to 4 different stores before and it took a minute to the clerk to fetch a perfect pair of shoes. He even suggested an other stores and other brands that they don't carry. Really easy going, really easy prices too. (Cheap, for outdoor gear standard, which are really expensive in normal terms (you understand what I mean right?!))

This is an awesome little shop. I got 2 pairs of snow pants, goggles, and a helmet for under $200!…read more Caitlin was so helpful and let me explore my options while answering many questions (as I am new at skiing/snowboarding)!

This is one of those little out-of-the-way places that you might typically pass by without even…read moreknowing it's there. But if you do manage to stop in here, I guarantee that you will be pleased. There's a good selection of ski & snowboard gear for all ages, some locally-crafted jewelry, and chocolate that's to die for. On top of that, you have friendly and helpful staff. I will definitely be coming back!

Decathlon is a little gem in Canadian / Quebec retail business, in my opinion. You rarely get this…read morelevel of respect for the customers, the customer service, the value, and the variety of the good offered there. There are both quality and inexpensive options offered. During our last visit, the sales representative Lea has made our visit extremely successful and productive. She approached us and shared her valuable experience in various products in the equestrian section and helped us to select the best available ones according to our needs. I would like to thank her for her passion, attention to the details and willingness to help the customers. Also the store hours are very convenient, closing at 7pm instead of 6pm Mon-Wed makes a lot of difference for working people.

A huge sports store. Very well maintained and has stuff for just about any sport you are playing or…read morethinking of starting. I think I was unlucky to start tennis at the time I did because they were always out of my size in the skirts and shorts! I visited a handful of times too and never found anything in my size but I did like the merchandise. I can't comment on the helpfulness of the staff because I don't ask any questions but this is a great store and I love going with my dad.

Really reasonable prices and decent selection, with more of a sport/camp lean than a military…read morehistory lean like up the street

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

This place is way more than what I would have expected an typical army surplus store to be and to…read morecarry. In other words appears they have raised the bar on variety and reach. The shop is beyond filled with everything you need for survival gear, but also camping type items, boots, security items, food rations, various tools and many cool things for winter. You could spend hours looking at all the merch they have packed in their store - it's literally wall-to-wall (but still organized). The staff seems very knowledgeable and very passionate about their area(s) of expertise. Good to know they have much more than fatigue/camo patterned clothing, canteens and compasses.

So a young guy with a pony tail works there, he follows me at every corner as I'm browsing ,…read morestaring right at me so demonstrably. I confront him more than once about it, and tells me with a smug, "it's his job to do so". No manners and no civility from him. It's the 20th store I walked into that afternoon, none of the other owners or employees treated me with such disrespect.