I had an issues with one of my vehicle that the locals service team couldn't fix after months and months of repairs attempt I grew restless and tired of the problems. I was recommended by a good friend to contact Sally from Sage Law Group. Sally was phenomenal to work with and very professional. I really hope I would not have to contact Sally again but, if I was to ever need to, I would contact them first and I highly recommend her and her team to anyone that needs help with lemons. read more

My case was transferred to Sage Law Group from Joseph B. Ryan's office, and unfortunately, the issues with lack of communication continued after the transfer. Despite the change in firms, I experienced the same pattern: unanswered calls and messages, no meaningful updates, and no clear explanation of the status of my case. As a client, I have a reasonable expectation of timely communication, transparency, and diligence none of which have been provided. This matter has now spanned several years, and being repeatedly ignored has caused unnecessary stress and concern about whether my case is being properly handled. An attorney has an ethical obligation to keep clients informed and to act with reasonable promptness. In my experience, those obligations were not met. I strongly advise anyone considering this firm to get all communication expectations in writing and to keep detailed records. If communication and representation standards are not upheld, remember that filing a complaint with the State Bar is an available and appropriate course of action. I will be filing a bar complaint myself. read more

Sally is literally amazing!! She made everything looks so easy. Saved me a lot of time, we literally talked about the case one time only, she took all the information she needs.... 20-30 days after she texts me " the funds are on the way... here's the tracking number " Loved working with her, highly recommended read more

After months of frustration with Tesla, working with Sage Law Group and Sally was a game-changer. They clearly knew the ins and outs of lemon law and handled everything with professionalism and confidence. Communication was always prompt, and they kept me updated every step of the way. I couldn't be happier with the outcome--if you're dealing with a lemon, this is the team you want in your corner! I recommend Sally and her team continuously to my friends and family. She is the best! read more

I purchased a refrigerator from a well-known American brand, only to discover on day one that the freezer door did not seal properly. Over the next year, I spent countless hours on the phone with customer service. They made five attempts to repair the appliance but failed to fix it. The company refused to declare the product defective and, due to the multiple repair attempts, tried to claim it was out of warranty. Luckily, I found Sally from Sage Law Group! She quickly reached out to the company and got a response. I'm not sure what magic she worked, but the company agreed to pick up the appliance and give me a full refund. Her involvement made the process quick and easy. I will happily refer Sally and her firm to any of my friends with similar needs. I wish I had reached out to her much sooner. Thank you for protecting consumers like me from unreasonable corporations. You are fabulous! read more

Amazing service, Sally has been wonderful in helping me return my car to Jeep. They are very difficult to deal with but Sally is very knowledgeable and she kept pushing them until she got a deal that was fair for me. I cannot say how much I appreciate all the help. She is super professional, patient and took the time out to explain everything to me and made sure I understand. I recommend their business to anyone who might need their services. read more

I would highly recommend Sage Law Group LLP. If you are in need of an attorney to help you with your LEMON vehicle, this is your firm. These people -really- know what they're doing. In my case, I had gone to multiple firms for consultations. A firm before this one had told me I had no chance in winning my case due to the fact that my car was out of manufacture warranty. Gregory gave me very realistic expectations of what to expect during the process, explained my particular case would take quite a bit of time. In the end, it all worked exactly as he explained I couldn't be more pleased with the outcome of my case, and I'm so glad to have selected this firm. read more

Many attorneys refused to take the case, but after contacting her, she succeeded in my case even more than I expected, she is the best! Thanks to Sally Ayvazian read more

Great law firm! I have been meaning to write a review for a while... I had purchased a new vehicle that spent most of its time in the service department then on the road! Eventually the service department would not even service the vehicle as they gave up on repairing it . The vehicle would constantly stop on the freeway it was terrifying and unsafe. Sally took the lead and handled this quickly, honestly and efficiently she also answers her phone unlike some law firms who route you to a call center as I searched for lemon law attorneys it seemed to be the trend. Gregory was also available to assist as well throughout my case. I am really glad I chose this law firm they a real people that care ! read more

Very professional group of Lemon Law attorneys who are very responsive and achieve desired results. I would definitely use them again and refer them to my friends and other contacts. read more

I called this firm thinking they dealt with landlord/renters issues. Although it is not their specialty, whoever picked up the phone (forgot her name) was kind enough to help me and lead me in the right direction. She was patient enough to listen to my story and gave me resources and tips on what I should do. If they're willing to listen to a case that has nothing to do within their field then I can't imagine how helpful/attentive they'd be for something within their practice. read more

Sally is a great person and an amazing lawyer. She helped me to lemon my Hyundai Elantra and I couldn't be more grateful. read more

Amy is so kind and helpful! She is knowledgeable, skilled and did so much to help me. I am grateful for her.

Absolutely outstanding service from start to finish! So thankful I was referred to Sally at Sage Law Group after having a negative experience with another Lemon Law attorney. My Lemon Law case was for a business vehicle that had lots of costly modifications specific to our business, so my case was not straight forward by any means. However, despite the additional complications of my case, Sally and her colleague Greg were able to negotiate a buyback settlement with the manufacturer that far exceeded my expectation and allowed my company to recoup the majority of the vehicle's capitalized cost. Even after the vehicle was surrendered, Sally was following up with me to ensure the surrender went smooth as planned. Look no further if you want an excellent Lemon Law attorney. read more

So, so thankful that I came across Sage Law Group when I was searching for a Lemon Law firm who I can trust after the first lawyer I tried to work with (who works by himself) made me feel like he didn't have time for me and that he didn't want my case after receiving a decline letter from MBZ. He also did not listen to why I feel I have a strong case. When he wrote a letter to MBZ and I mentioned there was incorrect information, he said it does not matter as MBZ will check their internal system for facts. Really? So, what do I need you for? Lol. Anyhow, the 2 biggest lessons that I learned the hard way was: a) work with a firm who has a team not an individual and b. not all law firms are the same. There were 3 companies I considered. Two of them had nice, enticing ads but were rude to me when I called to tell them I needed a second opinion and explained that my first lawyer did not seem to have time for me. I remember one saying, if you are already working with someone then we will not work with you. Click. Just like that. So, based on these, I have not had a good experience UNTIL I spoke with Sage Law Group. Sage Law's attorneys have represented several auto manufacturers and they know the law and technology on how my vehicle operates, the group worked seamlessly to understand and strategize how to position my case and knew very well how to win. I know because of the experience I had to go through with the first lawyer and the excuses given. But the BEST thing about Sage Law is they treat you the way a client should be treated. I don't think you will ever find a team with the passion, legal expertise and knowledge that they have for what they do who are as efficient, respectful and a pleasure to work with as Greg, Amy & Sally! They were the 2nd company I called and right from the get-go, everyone in their team showed the depth of knowledge they have and most importantly, treated me with respect. Greg was the first one I spoke to and he listened to my situation. He suggested that I should check with first lawyer if he would put a lien on my case. After calling the 3rd firm and receiving another unpleasant treatment, I called Sage Law back and received a call back from Amy. She happens to know who my first lawyer was and offered to call him directly to make sure Sage Law can take over the case without any issues. Amy talked to me at length about the potential outcome of the case based on the information and repair history that I provided. She set the right expectations and walked me through the process. She also mentioned that they are familiar with the 2 attorneys who will be handling the case for MBZ. From the beginning, Sage Law Group displayed the extensive knowledge and expertise on what needed to be done to pursue the case and kept me in the loop every step of the way. I am in sales, so I make sure to "under-promise and over-deliver" and Sage Law absolutely under promised and over-delivered on my case against MBZ. Given the history of repairs and the timeline, I was initially informed by Amy that I may get something for all the trouble my CLA250 has caused me over time but that a buy back is not possible. But as weeks went by and the case progressed, Sally communicated that she would fight for MBZ to buy the car back based on how, what and when the issues occurred. And SHE did, including the extended warranty I purchased. I was told by the Finance Manager at the Dealership where I bought the EW from that she submitted my claim, but it was declined. The reason I will not be getting a refund was because this was a buy-back, but Sally got involved and the whole thing was refunded to me. To sum it up, the Sage Law team is truly exceptional in what they do and such a pleasure to work with. I told Sally and Amy that I never enjoyed working with lawyers in the past until I worked with them. I highly, highly recommend if you think you have a lemon law case - do not even waste your time calling around. Learn from my hard lesson(s) and make sure to call these guys at Sage Law first! read more

Wow, I appreciate so much the prompt service, extreme helpfulness and knowledge Sally has. I highly recommend this law firm.

Great company! I worked with them through my Lemon Law case and I would recommend them to anyone I know. They are super quick to respond and always very knowledgeable with any request. My lemon law case was not straight forward but Thanks to Amy it was finally settled and all my money was returned to me. If I ever get into a lemon situation again I would be less frustrated because I now know I can work with these talented individuals again! read more

We had a new 2019 vehicle with constant Display Screen (MCU) failures for over a year. Living in Irvine, Orange County I decided to expand the search after researching Lemon Law firms in the Southern California region to seek a resolution since the manufacturer could not resolve the issue even after changing the MCU. I contacted the firm owner Sally Ayvazian. After discussing my concerns with her, she asked that I provide as much documentation as I had. I had a great deal of documentation which significantly helped the case. She gathered the information and her incredible office staff charted all of the repair attempts. After generating a letter to the manufacture, within a month, Sally had a buyback offer. A sidenote, when I would I call Sally either she answered her phone or she called me back within a day. She is readily available at all times to answer questions. With a doubt, the Very BEST Consumer Advocate in the region for California Lemon Law litigation! I highly recommend Sally and her amazing staff at Sage Law Group LLP in Glendale to advocate on your behalf and obtain the best possible results. read more

If you think your car might be a lemon, do yourself a favor and give Amy at Sage Law a call. I was given the runaround by my car's manufacturer for months and months, even though I wasn't asking for anything outlandish. It was a total waste of my time, because they barely even acknowledged my existence until Amy got involved and filed a case in court. In the end, Amy got me *MORE* than I even asked for when I first contacted the manufacturer directly and they ignored me. Calling Amy or her colleagues at Sage won't cost you a dime -- the way California's lemon law is written, the plaintiff's attorneys get paid directly by the manufacturer if there is a settlement or if you win in court or arbitration. (This is also how you'll know if you have a good case -- they're only going to take you as a client if they think you are likely to win...because otherwise, they would have done all their work for free!) IMPORTANT TO KNOW: There are other lemon law firms out there who are essentially ambulance-chasers and will tell you they are going to make you some huge payday from your car's manufacturer because of the trouble you've had with your car. But all that those types of firms are trying to do is get THEMSELVES a huge payday, because as long as they get the manufacturer to give you even a nominal amount they then try to stick them with a bill for hundreds of thousands of dollars! Don't let those seedy firms take advantage of you, or advantage of the system. Your case will drag out for many years in court until you see a resolution and even if you wind up with a buy-back from the manufacturer (which is the same thing that Amy got for me in less than 6 months) it is going to be a giant drain on your time which you don't get compensated for one bit -- only the seedy law firm does. Those seedy firms trying to take advantage of the system are what make everything harder for people like you and me who have legitimate, reasonable claims. So by going with a REPUTABLE firm such as Sage who has YOUR best interests at heart, your process will not only be much shorter and stress-free, but also you will be giving yourself another big advantage: Since the manufacturers know that most of the cases at those charlatan firms are scams, they fight them much harder. You obviously don't want to put yourself in a situation where the manufacturer winds up offering you less money than what you deserve, because of the attorney you chose. Amy and her team were communicative, caring, reasonable, trustworthy and knowledgeable...and delivered on their expected results. And judging from the results they delivered for me along with all the others I see listed here, I am confident they will for you as well! read more

I spoke to several different attorneys trying to resolve my issue. David is a knowledgeable marine attorney that immediately saw my issue. After much stress trying to get a resolution for my case I felt immediately at ease speaking with David. I knew my case would be resolved and it was. Many other attorneys who had no idea what I was speaking about just wanted my money to start a fire. David resolved my case. The entire staff at sage law was professional and knowledgeable. I am very appreciative of all of them. I highly suggest speaking with this group if you have an issue. They are especially knowledgeable in marine and boat issues compared to other law groups I spoke with. read more

The team at Sage took care of my lemon law claim with Ford. Sally, Gregory and Amy were all professional, helpful and kept me in the loop every step of the way. Their instructions, follow up and communication was consistent and clear. I would not hesitate to recommend them to anyone looking to pursue a lemon law claim in California. read more

My 86-year-old (at the time) father leased a brand-new 2019 Jeep Cherokee, talk about a lemon. This car was in the Jeep Chrysler service dept. more than on the road. The maintenance dept. could never find anything wrong with it, yet nothing ever worked for long. The electrical system had one problem after another, interior and exterior lights, GPS, audio, milage and gas indicators, etc. you name it, this car was a rolling disaster. However, worse than electrical problems were the steering system/rack and pinion; it was more than dangerous, this vehicle was an accident waiting to happen, and could have caused a major catastrophe not only for my Dad but to others on the road. Repeated trips to the service dept. produced no lasting results. The mechanics would tweak a little here, tweak a little there, send the car home after a week (multiple times), with no satisfactory results, this continued for well over a year. I contacted our long-time family attorney; however, she doesn't practice lemon law so she suggested Sally Ayvazian, whom she'd personally never met but had heard of her excellent skill at resolving tough issues for vehicles still under the manufacturer's warranty that repeatedly fail to meet California standards of quality and performance. I contacted Sally immediately and she instructed we bring all the service invoices to her office. Sally assessed the large stack of accumulated repair orders then explained what California considers a substantial defect covered under an original vehicle warranty; the process to file a dispute with the manufacturer and the length of time for resolution. I will tell you, with the Pandemic and all it took a bit of time, as manufacturers hate refunding money, stalling as long as they can, but Sally kept on them and appraised us every step of the way either by phone or email; it was always a pleasure to speak with her; she's more than pleasant, down to earth, speaking in layman terms rather than 'lawyer talk', and definitely knows her stuff! Neither my Dad nor I had to do anything, Sally did all the hard work and the process on our end went smooth as silk. Yesterday we surrendered the 'lemon' and received a check for the full amount of the down-payment as well as nearly 3 years of payments, essentially not losing a penny. AND for those worried about contacting an attorney about your 'lemon' falling under California's Lemon Law; consumer protection laws require the manufacturer to pay attorney fees and costs, NOT the buyer. I am more than pleased to give Sally 5-stars, she deserves each and every single star, and more! read more

I couldn't have had a better person on my side than Sally. Her communication and attention to detail made the process smooth and as stress free as possible. I am incredibly grateful for her. read more

Sally and her team were great. They took great care of the situation and they were always answering my questions. Really recommend!

Sally and Greg got it done . hands down!!! covid delayed it but still got it to push thru. thank you. definitely recommend this firm . Give them a call and see what they csn do for you. no more cats ahhaha. read more

As an attorney myself, I wanted competent counsel that had a breath of experience but also delivered the personal touch necessary to keep me informed and involved in my case. Unlikely many other firms, the Sage Law Group are not only adept trial attorneys but also make sure to support their clients along the process so you always feel secure in their representation. I brought a lawsuit against BMW for my certified preowned vehicle. BMW denied my lemon law claim. BMW forced us to go to trial. Thankfully because of the outstanding litigation skills of Sage Law Group I was able to win and obtain a $30,000 civil penalty against BMW and force them to buy back my car. I can say this was because of my trial attorney and the hard work and dedication that they put into my case. Unequivocally I highly recommend sage Law Group. read more

Very responsive team. Took time but ended in a positive result. Highly recommend using this firm.

I cannot say enough about Greg and his responsiveness! It hadn't been a full hour after filling out the online form before I was contacted by him. He listened, asked questions and for documentation and advised me as well as I could have ever hoped. Thank you from the bottom of my heart for the guidance and direction! You're one of the good ones, Greg! read more

Stop looking any further and call Sage Law Group! Sally and her team were amazing. Going through the Lemon Law process can be extremely overwhelming without adequate representation. After discussing my case with multiple firms I found through Yelp, I found the confidence and experience Sally and her team brought to the table were far superior. While every case is unique, and mine was quite complex, she not only made me whole, we completed the process within her expected timeline. Regardless of the day or night, her team was always there and helped me navigate through multiple issues that occurred between me and the service manager at the dealership. While I hope to never purchase another lemon again, should this occur Sally will be my first and only phone call. read more

I was sold a lemon from Ford. I worked with Sally and she was amazing. She got me back a nice amount to make up for the trouble I had with the Ford. Sally was very thorough and informative. She made a difficult situation easy. Thanks to Sally and Sage Law Group I know have a safe, dependable car. I highly recommend Sally and Sage Law Group. Thank you Sally!! Shannon Chezick read more

Sage Law Group was so phenomenal the first time I used them so I called Greg a second time when I ran into another issue years later with different companies. Luckily Greg took on my case - if it wasn't for him I would not have received the success I did from two companies that were being extremely unreasonable. I felt so thankful for attorneys; they truly are a blessing and change lives. I highly recommend Sage Law Group. They always answer the phone and respond to emails right away. read more

Gosh. This firm is such a rare find and Quite frankly a Godsend. I can't stress how satisfied I am with Sage Law Group and the ending results of my Lemon Law case. I worked with Attorney Amy and I really wished I would have found this firm before I began with a previous firm. I reached out to Sage Law Group and spoke with Amy concerning a terrible.....might I add horrific experience with another firm that I had to let go of during a lemon law claim. Amy spent hours assisting me and giving me legal council and refused for me to pay her a cent. She helped me out of the kindness of her heart. Just a lovely individual in general. When I'd call the firm I was always greeted kindly and had no trouble getting in touch with Amy. During the course of our time sourcing together Amy made me feel safe, she accommodated me on my case and made sure I got back what the law entitled me. It's very hard as a young woman to be intimidated/pressured, I'd even go far to say taken advantage of by attorneys unfortunately. Fortunately Sage Law Group is not that kind of firm. Amy always had my best interest in mind and I am really happy with the outcome of working with this firm. Though I was previously represented by a competing firm and had issues that resolved in me leaving and finding Sage, Amy worked to mediate and work out a deal suiting for my lemon law case. read more

Very happy with the attention and service I got at SAGE. Sally was very professional and gave me all the info when I requested it. She would either email or text back within minutes every time I needed something. Thank you Sally for the positive results. read more

SAGE LAW IS THE BEST! Absolutely wonderful. I love that I was able to get an attorney on the phone with one call. No answering service. Once Sage Law got to know my situation, they quickly solved my problem and I couldn't be happier with my experience. I strongly recommend this group! read more

Sage Law Group is a quick, responsive, and helpful team. I had called to find out about lemon law for my motorcycle and checked if I was applicable. They were quick to get me a settlement and allow me to return my motorcycle at no cost to myself. Definitely recommended if looking into lemon law! read more

Sally Ayvazian Esq. is there you for one reason: to fight all the way for you until she wins your case! Unlike others, Sally is upfront and honest and provides her clients with the synopsis of their cases. Every interaction I've had with Sally was as if I was speaking with an immediate family member. She is an extremely bright individual who will always throughly follow up with her clients and keep them on the loop A-Z in regard to what's going on with the case. You will never regret having her in your legal representations, especially when it comes to such a complex matter (i.e. Lemon Law) she is extremely well-versed is ready to fight for you day & night. Thank you Sally! read more

I'm normally not one to leave reviews; however, I feel I have to give credit where deserved. I had a 2018 Ram 1800 Eco Diesel truck. At about 50,000 miles the motor blew! It was not ideal during covid as my truck sat at the dealer ship for over 70 days! I was referred to Sally from a friend who previously went through a lemon law case and said Sally was the best! I was still hesitant as my truck ended up getting fix and was running. But I was so dissatisfied with how I was treated at the dealer I figured what do I have to lose! Turned out to be one of the best phone calls I made! Sally was seriously awesome! She made this process simple, easy, stress free and well worth it! She was able to get Chrysler to settle when I really didn't think they would because I was high on miles and truck was running! But Sally did it! If you are thinking about filing a lemon law don't think twice and call Sally, you won't regret it! I'm now in a new truck that is nicer than previous truck and I was able to put some change in the piggy bank! Thank you Sally and the Sage Law Group! Well done! read more

My experience with Sage Law Group is limited to a phone consultation but the positive impression I was left with was so good that it propelled me into writing a review here. The attorney I spoke with was extremely knowledgeable, gave very sensible advice and, most importantly, made me feel like she would have spoken to me for as long as I needed even though it was just a free consult for a pretty trivial matter. I got the impression that she really enjoyed talking about the law and explaining it to someone without a JD. Thanks again!!! read more

Thank you Sally and Greg for helping me with my case. The process was quick and nice . Greg was very helpful With follow up updates . Thank you so much for outstanding service and follow up . A+ rating for me read more

This was my first experience dealing with a lemon law issue and they did a great job explaining every step of the way. I would recommend them to anyone. Special thanks to Gregory. read more