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    Saga Columbia

    1.7 (42 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Saga Columbia

    Property management

    University housing

    Saga Columbia Photos

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    This review is specifically to enlighten parents of the true living conditions, property maintenance, and overall service provided by Saga Columbia Apartments. As a parent, I do not recommend you trust the care of your students to this leasing company. This leasing company leases to students and adults in the community. As a parent with a student branching out and living on her own, this has been a horrible, traumatic experience for my daughter. I would first like to comment on the professionalism of the property managers: Yana McCollum, Vanesha Winningham and Dylan J. As property managers, these ladies are tasked with managing the care, maintenance, and day-to-day operations of the property. They are also responsible for resolving tenant concerns and complaints, along with supervising and coordinating building maintenance and work orders. These ladies have failed miserably at these tasks. Here are a few examples: there were several units with broken AC units, during the month of May, which is a month that is consistently hot in South Carolina. The one-bedroom apartment that I lease for my daughter was one of those units. My daughter was forced to live in that apartment, which had internal room temperatures of 83 degrees and above for two months. My daughter, who has never leased or lived on her own, verbally informed the property manager that her AC was out in April and was verbally informed by the property manager, Vanesha Winningham, that there was an issue with her AC unit, and it would be fixed. After three weeks of no correspondence, written or verbal, we decided to open a work order to have it addressed on April 04, 2025. Please note: Yes, we do acknowledge that a work order should have been placed at the initial notification of the AC outage. However please keep in mind that this is my daughter's first time living on her own and she was under the impression that if she notified a property manager that the property manager would work on resolving the tenant's complaints or at the very least instruct her to open a work order, if needed. After twenty-eight days of no working AC, along with no written or verbal communication regarding the expected completion date of the work order, I took off from my job to speak with the leasing property managers directly. Upon arrival, I personally observed these ladies sitting in the leasing office with the office phone ringers turned off, intentionally avoiding tenant complaints. I observed this as I stood outside the office and made several phone calls to the office. Once inside, my first interaction was with Dylan J. When I questioned Dylan J. about the work order, Request 621427, I was met with hostility and no genuine concern about the health risk of having my daughter being exposed to living conditions of over 83 degrees for an extended period. I questioned Dylan J. regarding several other work orders that were closed without proper inspection or completion: Request 6039716 opened on August 21, 2024, refrigerator not functioning properly and the ice maker not working. Maintenance closed this request on September 19, 2024, without properly inspecting the refrigerator. As of May 1, 2025, the refrigerator was still not cooling properly, which resulted in my daughter living two months without AC or a means to obtain ice or properly obtain cold water to stay hydrated. After a contentious discussion between myself and the property managers, the refrigerator was quickly replaced on May 05, 2025. I would like to highlight that instead of inquiring about the safety of my daughter, a tenant that was exposed to life-threatening living conditions, Dylan J.'s response was to argue about the timing the work order was placed. When questioned as to why a portable unit was not offered to my daughter to ensure her living environment was safe, the response was that portable units are offered on a first-come, first-served basis. My next question was to inquire if there were any portable units available from April 04 to May 01 and I asked if the property managers had made any attempt to inform their tenants of this policy or how their units could be requested. Once again, my questions were met with defensiveness. At this point, I requested to speak with a manager. My next unpleasant, unprofessional experience was with Yana McCollum. After hearing my conversation with Dylan J, Yana approached me quite defensively. She introduced herself as the property manager and I informed her that I had several issues concerning the safety of my daughter's living environment that needed to be discussed. When I arrived at my daughter's apartment on May 01, 2025, her apartment door was unlocked. Maintenance had been working in her apartment and neglected to secure her living space once they left. Ms. McCollum responded with a sigh and eye roll. Dylan J. then chimed in to explain how maintenance has a master key and they neglected to lock the door.

    Spit

    Saga/Younion is the absolute worst place to live. The fire alarms go off at random times for hours almost every week when there is no fire. That is so dangerous because what happens when there is really a fire. When the fire department comes, they tell us we need to call our property manager because they can not turn it off. The garage gates always stay open. That means anyone can come in to the apartment and go up to any of the floors they want. ANYONE. That is very unsafe. No cameras in the parking garage either. I got a $200 package stolen last year, told me I needed to file a police report to look at the cameras, filed it within 10 minutes, they never looked at the cameras. In our apartment there's something that's always breaking. The structure of this place is horrendous. They have a towing company that comes called ABSOLUTE TOWING. They are rude, disrespectful, and they have messed up so many cars from how they chain the car up and pull it out of the parking garage. They painted the walls, changed the floor, changed the name but can't fix the most important issue which is safety here. I get it's probably the most cost effective for college students but it is definitely not worth it. It does come fully furnished w/ a washer and dryer but you can find better apartments with better quality materials.

    I thought apartments were supposed to be clean when you move in?
    Mandy L.

    Though they seem like they wanted to reach out and help by responding to my original review- I have emailed and tried to talk to other managers on the phone and they were RUDE and/or UNRESPONSIVE. Love it y'all :) if only zero stars were possible. Thanks for making t

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    7 days ago

    Toby's the Best maintenance man! He is always very attentive and comes by to fix anything without any problems!

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    Review Highlights - Saga Columbia

    Last spring, I took a tour of Aspyre at Assembly Station apartment building in downtown Columbia.

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    Southern Shuttles

    Southern Shuttles

    (2 reviews)

    Shuttles are on time but the driver looks like they rolled out of bed and not really friendly in…read morethe morning. Shows up with flip flops showing his feet really unprofessional.

    We used Southern Shuttles for our wedding transportation for our guests from our hotel in downtown…read moreColumbia to our venue near Lake Murray. We had about 80% of our people traveling from out of town and planning logistics was proving to be extra stressful. When I called and spoke with Kristy she put me at ease. She explained several options for getting our guests across town...during rush hour....on a Friday. I felt at ease after our conversation and was pleased with the pricing. Kristy and I chatted again about a week or so before the big day and she had me at ease. We had 2 shuttles booked and they were able to get me and my gals to the venue while the other shuttle went to pick up the gentlemen across town. One shuttle headed downtown to get a group of family members and bring them back to the venue earlier than the rest of the guests. Both shuttles then headed back downtown to pick up our guests at the hotel. (They were dropped off right on schedule at the venue.) The day of Kristy sent me her personal number, as well as the drivers names and numbers. I felt very well taken care of and much less worried about everyone arriving on time. Our driver arrived about 15 minutes early! We had plenty of time to get our stuff together and get on the bus, no rush! Both drivers were extremely professional. They even indulged us with playing music we requested on the radio. Both shuttles were extremely clean as well. The was a minor snafu in our timeline at the venue, but the drivers made sure we were picked up and taken to our hotel at the end of the night. I HIGHLY recommend southern shuttles for your transportation needs!

    The Comet - The new, air-conditioned, WiFi-boasting, totally free Soda Cap Connectors!

    The Comet

    (9 reviews)

    Most of the time the drivers are great but today was not one of them. I admit I was wrong to get…read moreon the bus when it was mid it's run instead of waiting for her to come back. I have a condition that when I get hot my blood pressure drops to 60/40 I pass out. I tried to get and explain to her but she was rude. I told her I could off somewhere so I could cool down she still would not let me. since I had told her I had plan to ride it around in the first place. When I pass I make sure to sue both the comet and driver.

    Appreciation for the driver Ms. Kelly - knowledgeable drive - for the bus - Columbia - SC…read more Great Job By Ms. Kelly the driver Very quick Sharp knowledgeable nice of her to tell i should put the money she was kind enough to do since i did not travel by bus she took and brought me back - nice to see the entire town of Columbia, SC - amaZing to learn - very quick, she was kind enough to tell even though it has on the board i was about to reach -she is really most helpful person i had seen in the Bus industry= puta great pat on her- it means a lot - Moneay cannot buy all these=-sorry to be brutally honest, ethical or integrity = you can easily figure out the way i talk and do things that was a nice tour for 1 - one dollar lot of places to see before check out or go for lunch and go back to Hanahan, SC 29410-2899 Thanks a million Sri aka drjustkidding.com Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") sridhar.rangaswamy@gmail.com US Trademarks: #5030763 & 4837686 "Promise Less/Under Promise and Deliver More"

    Saga Columbia - university_housing - Updated May 2026

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