great customer service, very friendly and has a lot of selection for safety equipment. I like using…read moretheir truck delivery option as it comes quickly around my area.

Came here today looking for some boots. For starters, I wasn't acknowledged by ANY of the staff. I…read morelooked at their inventory for awhile without any interaction. Meanwhile, the three employees that were there still had not acknowledged my presence. There were only two other customers in the store at the time. The counter girl was too busy playing "grab a--" with one customer to be bothered. She was however very willing to watch a video on his phone and pretty much shoot the breeze. I could tell her level of professionalism by the vulgar language she used so freely. After 20 minutes of this, I decided that was it and that I should have gone to Red Wing to begin with. Thanks for the waste of time Ritz Safety!

Took my Bosch drill for warranty service on 1/13/11. CSR said it would be about a week. I called 6…read moredays later, told parts were in stock, but they had not started the repair yet. I stop in 8 days later (Monday holiday) and find out the parts had to be sent from Miami. Would it not be logical to evaluate what is needed the first few days to be able to order it? Worse that the slow repair for my main work drill, I was shocked at the attitude of the people in the repair shop. I did not feel that Jim & Slims staff cared about my problem at all. They seemed to actually delight in not providing quick service. No empathy. I would not use Jim & Slims for my Bosch service in the future. I recommend you avoid Jim & Slims if at all possible.

Awesome store. Some of the best people I have met in business...honest and decent.read more