Very helpful in explaining when they will be opening and the amenities they will be offering. I…read morewill certainly be using them. I appreciate the high security that is currently unmatched in rexburg. I look forward to their opening and hope it's soon than later this summer.

The facility is amazing, the staff is excellent, this is exactly what I have been looking for! I…read morewould highly recommend them! You will not find a more secure and nicer storage facility in East Idaho!

I don't know why they have some negative reviews. I've used America Self Storage to store my…read moredaughter's belongings between semesters and they've always bee great. They are clear on pricing and terms. Prices are very fair. Barbara was super helpful. We will continue to use their storage services.

We came in with a Uhaul and needed storage pretty last minute. These guys were friendly and…read moreextremely helpful! They had a unit available, helped us get all set up super quick and efficient, and then when we realized we didn't need a second unit, they refunded our money right away. Even though we were a bit of a hassle, they were never short or annoyed. Always smiling and helpful. Would definitely recommend to anyone. Plus, can't beat the location and 24 hour access!

We are very satisfied with the way Grand Teton staff handled getting us situated for our storage…read moreneeds. From our initial phone call, the customer service operator to Helio Martinez. The entire transition was excellent ! I will recommend this facility to friends, family and others ! 5 star experience !

Grand Teton Storage can be good if you have a lot of time to play games. They do have some of the…read morebest rates, and they are in a fairly convenient location, but even though their staff is friendly and well-meaning, customer service is not as professional as advertised. If you are going to them for the deal, you may need to call them back several times until the deal is actually honored. In fact, if you try to call them at all, you may need to call several times just to get through (10+). Normal office hours does not guarantee that someone will actually be in the office. Don't bother leaving a message because it is rarely returned. (If management changes between when you submit your initial paperwork and when it is time to move in, you may need to be prepared that the deal-of-the-month you thought you were going to get is no longer available and will not be honored.) Be prepared when you first go to your unit to find it locked. You may then need to run around trying to find someone to unlock it or give you the key to do so. You may also want to be prepared to realize that the unit they said was yours was not actually the correct one. You may have to dance the Hokey Pokey several times before getting the correct key to unlock the correct unit... If you need a refund because they didn't correctly prorate your final month's rent, you may wish to ask them to verify several times that they have all the information and documents they need; especially as the check may require 6 to 8 weeks to be delivered, and if they don't have all the documents, you may realize 3 weeks in that you will have to wait longer for the check. Sometimes you may get a storage unit that is not clean. Not to worry, though. Just spread your own tarp on the ground and place your stuff on top of that. Asking management to clean it up may be futile. The front gate is hardly secure, and may often be out of order. That's just a minor detail, of course. This review is based primarily on my own experience. I may be the only one with these experiences, but my recommendation to anyone considering these units would be to prepare to spend a lot of time with the bugs (bugs in the system, not the creepy things. We haven't had any problems with creepy things). Like I said before, the employees are well-meaning, but the system (whether in office procedures or training) seems like it could use a lot of work to actually make things less of a hassle for storage space tenants.

What a great experience. Kevin is amazing. It's rare to find an actual person to provide…read moreexcellent service in the storage business. The facility is clean and easy to access. Don't be afraid to ask Kevin about any issues. He will certainly go to any lengths possible to impress you.

Raised their rent by 30% overnight. Out of the blue started charge for insurance without permission…read moreor approval.

I am sorry to be the first person to review this company. I bet they probably have good products…read morebut never got to buying them as they are territory driven dealers who they allow to charge minimum installation and hardware charges of $1000. The company - now called gorgeous garages will not intervene or help the customer in getting the product. Terrible!!

I just want to show my appreciation to Jason Heck. Owner of Gorgeous Garage in Boise Idaho. He came…read moreto my home and did exactly what he said he would. He cleaned up his mess, Organized our Garage with his Patented Garage storage system and went above and beyond any expectations that i had. Jason I hope you get a lot of referrals, I would recommend this product and services to any of my friends. Thanks Jim