I contracted with Safe Shelter for mold remediation in my home. They promised to analyze the mold, identify the source, professionally and methodically remove the mold which including scrubbing the areas affected, running a HEPA vacuum to remove spores, fogging the area with antimicrobials, running HEPA air scrubbers for 24 hours and cleaning duct work. The analysis consisted of air samples that showed mold being present in the air. The source of the mold was not identified or addressed. The mold was not removed by scrubbing or vacuuming but instead a fogger was used to quickly cover the area and then covering some attic areas with primer paint. The finished basement was only fogged. The workers sent to my home were not mold removal specialists - one being brand new to the job and the other being a handyman on the staff. They did not wear protective coverings to ensure that no mold spores were spread into my home. I had to hire an outside professional home inspector to do further testing and create a report proving to Safe Shelter that the mold had not been removed. Safe Shelter returned to fog an attic area but would not address the mold in my basement even after seeing pictures of the affected areas. I had to hire a different mold remediation company to finish the work in the basement. The second company did a very professional and thorough job further demonstrating to me that Safe Shelter did not do the type of work that a professional, trained, qualified mold remediation expert would do. Safe Shelter's work ethic seems to be do the least amount of work in the shortest amount of time and only respond to customer complaints that are accompanied by proof of negligence. There price was very high and being a widow and senior citizen I feel that I was totally taken advantage of. read more